Paying your utility bill in Bloomington, Indiana can be done in a variety of convenient ways. The City of Bloomington Utilities (CBU) offers several options to customers for paying their electric, water, sewer and other utility services. This article will provide an overview of the available payment methods, locations, and other key details about paying your Bloomington utilities bill.
Online Payments
Online is one of the best ways to pay your Bloomington utility bill. You can make an online profile with your account number and name on the City of Bloomington Utilities website to get help. You can safely pay online with a debit card, credit card, or electronic check once you’ve logged in.
There is a small processing fee for online payments – $2.50 or 35% for debit/credit cards and $195 for eChecks. But the convenience of paying from home is worth it for many customers. Online payments can be made 24/7 and there are no additional service fees.
If you already have a username and password, simply log in and click “Make a Payment” to take care of your utility bill. If you need to create a profile it only takes a few minutes and you’ll be ready to pay online going forward. Just have your account number and name handy when signing up.
Automatic Payments
For the ultimate in bill paying convenience, sign up for automatic payments through CBU. This allows your utility bill payment to be automatically deducted from your bank account each month.
Even if you set up auto-pay, you will still get a bill in the mail or by email for your records. Your balance will be paid on the due date as long as there are enough funds in your linked account. You don’t have to do anything myself every month.
Enrolling in automatic payments is free and easy. Just put in your account and banking information on the CBU website’s auto-pay form to sign up. From now on, you won’t have to remember to pay one more bill every month.
Pay by Phone
To pay your Bloomington utilities bill over the phone, call 877-879-9883. This automated payment system is available 24/7 for your convenience. You’ll need to enter your account number and other payment details when prompted.
Payments made via the automated phone system have a small 50¢ fee in addition to any debit/credit card processing fees. But calling in your payment can be faster than mailing a check or paying in person.
If you need help or have questions about paying by phone, CBU customer service reps are available at 812-349-3930 from 8am to 5pm on weekdays. They can walk you through the automated system or take your payment directly.
Pay by Mail
Sending your payment by mail is another option offered by CBU. Simply fill out your payment stub or attach a check to the top portion of your utility bill. Payments can be mailed to:
City of Bloomington Utilities
Accounts Receivable
P.O. Box 2500
Bloomington, IN 47402-2500
To ensure on-time processing, allow 5-7 business days for your mailed payment to reach CBU. Payments received after the monthly due date will incur late fees. But for customers who prefer paying by check, mail is a viable bill payment method.
Pay in Person
For those who want to hand-deliver their utility payments or pay with cash, CBU has an in-person payment center located at:
City of Bloomington Utilities
600 E Miller Dr
Bloomington, IN 47401
Unless it’s a city holiday, the payment center is open Monday through Friday from 8 a.m. to 5 p.m. There is also a 24/7 drop box available. When you pay in person, you don’t have to pay any processing fees that other payment methods may have.
Payment Assistance and Programs
If you are struggling to pay your utility bill in Bloomington, CBU offers assistance programs. The Utility Service Program provides payment matching funds for qualifying low income households. Contact CBU for more information on this and other potential cost relief options if you are unable to pay in full.
CBU also provides payment arrangements for customers unable to pay their entire balance. Payment plans allow you to pay the past due amount in installments over time while keeping utilities turned on. Contact CBU as soon as possible if you anticipate problems paying your bill.
Avoid Late Fees and Disconnection
CBU bills for electric, water, sewer and other services are due monthly. Failure to pay on time will result in late payment fees being charged to your account. If a past due balance remains unpaid, your utilities could eventually be disconnected.
To avoid late fees and potential shut offs, pay your utility bill in full by the due date each month. Review youroptions for online, phone, mail, auto-pay, and in-person payments to find the right fit for your needs. Reach out to CBU before your account becomes delinquent to set up a payment plan if necessary.
Keeping your City of Bloomington utilities account current will ensure uninterrupted service while avoiding additional late penalties. CBU offers flexibility and assistance to customers, but timely payments are the customer’s responsibility.
Restoring Disconnected Service
If your utilities have been disconnected by CBU due to non-payment, you’ll need to contact them right away to request reconnection of service. This can be done by calling 812-349-3930 or emailing [email protected].
CBU aims to restore disconnected service within one working day after receiving a reconnection request and payment of the past due balance. However, service will not be turned back on outside normal business hours, weekends or holidays. A reconnection fee may also apply.
Avoid service interruptions and additional reconnection charges by keeping your CBU account current. But if disconnection occurs, contact CBU promptly to have your utilities turned back on after settling the past due amount.
Paying your utility bill with City of Bloomington Utilities can easily be done through several payment options. Auto-pay, online payments, phone, mail, and in-person payments allow customers to select the method that works best for them.
Remember payment due dates each month and utilize available assistance programs as needed. Keeping your CBU account current will provide uninterrupted utilities while avoiding late fees or shut offs. Reach out to CBU customer service with any billing or payment questions.
Online and paperless utility bill payments
Our bill pay service provides residents with easy, convenient and secure options for paying their utility bills.
We accept MasterCard, Visa, Discover and E-Check.
Bloomington Utilities Service Board, November 18, 2024
FAQ
What is the phone number for the city of Bloomington water bill?
Contact Customer Service at (812) 349-3930 or utilities. cs@bloomington. in. gov Monday through Friday from 8 a. m. until 5 p. m. , or after hours at (812) 339-1444.
How do I pay my Monroe County water bill?
Through our MCWA Customer Portal or our One-Time Payment option, you can use a quick, simple, and easy online payment service. Use Apple Pay, PayPal, Venmo, a debit or credit card, or pay directly from your bank account (ACH).
How do I set up utilities in Iowa City?
The City of Iowa City provides residents with water and sewer services, as well as curbside garbage, yard/food waste and recycling for residents living in housing of four units or fewer. To start or stop these services, sign-up online or with the Revenue Division located at City Hall, 410 E. Washington St.
Is Bloomington water safe to drink now?
CBU tests drinking water multiple times each day for many different quality parameters at sites across the distribution system and at the water treatment plant to ensure the water continues to be safe to drink.
How do I pay my utility bill in Bloomington?
Customers can pay their monthly bill by debit or credit card over the telephone by calling (877) 879-9883. This service is available 24 hours a day, every day. You can also pay online at bloomington. in. gov/utilities/pay-bill and log on with your username and password. Have your account number from your bill and the name on the account handy.
What fees does the city of Bloomington charge a month?
A lot of different fees are billed by the City of Bloomington’s Finance Department every month. These include utility taxes, BNWRD fees, solid waste fees, water and sewer fees, and more. The Hub can assist with your move in, move out, billing and payment needs for the City of Bloomington utilities.
How do I pay a bill in Bloomington MN?
Send payments to the City of Bloomington, 1800 W. Old Shakopee Rd. , Bloomington, MN 55431-3027. Please mail seven days in advance of the due date to insure on-time arrival of payment. Bring your payment to City Hall and pay at the cashier’s window. There is also a drop box in the City Hall parking lot and at each of the main entrances.
How do I make a payment to city of Bloomington?
Use your landline or mobile device to make a secure payment using our automated system by calling (855) 745-1011. Options for Spanish speaking residents are available. If you pay your bill by mail, include the bill stub and a check made out to City of Bloomington in the envelope that came with it. The mailing address is:
How do I contact Bloomington Utilities?
We have several tools available to help customers facing financial challenges, including payment plans and direct financial assistance. Contact Customer Service at (812) 349-3930 or [email protected] Monday through Friday from 8 a.m. until 5 p.m., or after hours at (812) 339-1444.
How do I pay my utility bill online?
Late fees are 5 percent of the account balance and are reflected on your next bill. Pay your utility bill online by setting up a secure log in and password to manage all your utility accounts. Save time and postage, and avoid late fees. Sign up to have your payment taken automatically from your savings or checking account on the due date.
