How To Pay Your Utility Bill Online With The City Of Camas

Paying your utility bill online is the most convenient way to pay your water sewer garbage, and recycling bill to the City of Camas. The city offers a few easy options to pay online, including on their website, over the phone, or through your bank. I’ll walk through the steps to pay online, explain the different ways you can pay, and outline some key information about utility billing in Camas.

Overview of Paying Utilities in Camas

The City of Camas provides water, sewer, garbage, and recycling services to local residents and businesses. They bill for these utility services every two months.

The city offers several ways to pay your utility bill

• Online through the city’s website
• Over the phone
• Through your bank’s online bill pay
• In-person at City Hall
• By mail with check or money order

Online and phone payments allow you to use credit/debit cards or e-checks. Payments made directly through your bank use the account information they have on file for you.

Below I’ll outline the steps for the online options through the city’s website and phone system.

Paying Online Through the City Website

Paying online through the City of Camas website is easy and only takes a few minutes.

Here are the steps:

1. Go to cityofcamas.us/onlinepayments.

2. Enter your 10-digit utility account number. You can find this on your printed bill.

3. Enter the first four letters of the account holder’s last name.

4. Select whether you want to pay with a credit/debit card or electronic check.

5. Enter your payment information including card number, expiration date, and security code or checking account and routing number.

6. Enter the payment amount. You can pay the total amount due, make a partial payment, or pay a different custom amount.

7. Review the payment details and click “Continue” to process the payment.

Once the payment processes successfully, you’ll see a confirmation page. You can print this for your records. The city will also email a payment receipt.

Payments made before 5 PM on business days usually process immediately. The city applies payments to your account the next business day.

Paying by Phone

You can also pay your utility bill over the phone using the city’s automated payment system.

To pay by phone:

1. Call 360-834-2462

2. Select option 1 for the automated system.

3. Enter your 10-digit account number followed by the # sign.

4. Enter the first four letters of the account holder’s last name followed by the # sign.

5. Select your payment method:

   • Press 1 for credit/debit card

   • Press 2 for electronic check

6. Enter your payment information and follow the prompts to complete the payment.

The automated system is available 24/7. If you need assistance, you can select option 0 during business hours to speak with a customer service representative.

The process is very similar to paying online. The payment posts to your account the next business day.

Payment Methods for Online and Phone Payments

The City of Camas accepts Visa, MasterCard, and Discover credit and debit cards for online and phone payments.

You can also pay with an electronic check. This automatically debits the payment from your checking account using the routing and account numbers.

There are no fees for paying by e-check. Credit and debit card payments incur a third-party processing fee that is disclosed during the payment process.

When Payments Are Due

Utility bills are sent out every two months on the 1st of odd-numbered months (January, March, May, etc.).

Payment is due on the 25th of the following month. For example:

• January 1: Bill is sent out

• March 25: Payment due

If the due date falls on a weekend or holiday, payments are due the next business day.

Payments received after the due date incur a late fee per the city’s municipal code. The city recommends paying a few days early to ensure your payment processes by the due date.

Account Management with Customer Web Portal

The City of Camas offers an online customer portal called Click2Gov where you can manage your utility account.

On Click2Gov, you can:

• View your account balance and bill due dates
• See payment history
• Setup recurring payments
• Update your contact information
• Go paperless by enrolling in e-bills

To sign up, you’ll need your account number and an activation PIN code that can be obtained by calling the city.

Key Facts About Camas Utility Billing

Here are some key things to know about paying your City of Camas utility bill:

• Bills are sent bi-monthly on the 1st of odd-numbered months
• Payment is due on the 25th of the following month
• Pay online for free through the city website
• Online payments process immediately if made before 5 PM
• The city accepts credit cards, debit cards, and e-checks
• Card payments incur a processing fee; e-check is free
• Manage your account online through Click2Gov portal
• Call 360-834-2462 for customer service

Paying your utility bill online with the City of Camas is fast, easy, and secure. Following the steps above will ensure your payment processes correctly before the due date. Reach out to the city’s billing department if you have any other questions!