The City of Camden offers online bill payment for quick and easy utility bill management Paying online provides convenience and saves time versus mailing payments or paying in-person This comprehensive guide covers everything you need to know about using the City of Camden’s online utility bill system.
Overview of City of Camden Utility Billing
The City of Camden provides utility services including electric, water, sewer and sanitation/recycling to residents and businesses. Utility bills are issued monthly and include all applicable utility charges.
Key details on City of Camden utility billing:
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Bills issued on 1st and 15th of the month
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Payment due dates on 4th and 20th of the month
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5% late fee applied if not paid by due date
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Service disconnection if not paid before monthly cutoff date
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Average monthly bill is $150-$200 for residential customers
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Payment options include online, by mail, auto-draft, drive-through, night drop box
Keeping utility bills paid on time is important to avoid penalties and disruption of essential services.
Benefits of Paying Your Bill Online
The City of Camden offers online bill pay through their secure payment portal. Paying your utility bill online provides these key advantages:
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Convenience – Access and pay your bill 24/7 from anywhere
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Avoid late fees – Payments post instantly, avoiding 5% late charges
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Payment tracking – View payment history and print receipts
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Auto-pay – Setup scheduled recurring payments
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Paperless – Receive bills electronically by email
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Quick payments – Takes just minutes to login and submit payment
Paying online is the most convenient way to stay on top of your City of Camden utility bill.
How to Pay Your City of Camden Bill Online
Follow these step-by-step instructions to pay your utility bill online:
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Visit the Payment Portal
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This is the direct link to the online payment system
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Login to Your Account
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Enter your 10-digit utility account number
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No registration required, just login with your account number
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Select Payment Amount
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Your current balance due is shown
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Enter the payment amount
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Enter Payment Details
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Select payment method – credit/debit card or e-check
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System securely stores card/account for future payments
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Enter card number or bank account info
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Review and Submit
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Verify payment details before submitting
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Print or save the confirmation page
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The payment will immediately post to your account. It’s that quick and easy!
Payment Methods Accepted
The City of Camden offers several options for online utility bill payment:
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Credit/debit card – Visa, MasterCard, Discover and American Express accepted
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Electronic check – Direct payments from your checking or savings account
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Auto-pay – Setup recurring payments from a stored card or bank account
Credit and debit transactions include a service fee of $2.50 per payment. E-check payments avoid any fees. Storing your payment method for auto-pay can save time for repeat payments each month.
Getting Account Registration Assistance
If you have any trouble setting up your online account, the utility billing department can help:
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Call 803-432-2421 for account login assistance
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Email any registration issues to [email protected]
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Visit the billing office at City Hall, 1000 Lyttleton Street
They can look up your account number, walk you through logging in, answer security questions, and make sure you have full online access. Don’t hesitate to reach out to them for help getting your online account setup.
Avoiding Late Fees and Service Disruption
Paying late can lead to penalties, so be sure to pay your City of Camden utility bill by the due date each month.
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Login to the online portal a few days before your bill is due.
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Setup automatic monthly payments as a safeguard against forgetting.
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Review your balance and due dates on each monthly statement.
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Contact billing if you’ll need an extension on your due date.
Staying current on your utility account ensures uninterrupted essential services and avoids extra fees.
Enrolling in Paperless Billing
Once your online account is setup, you can go paperless and receive bills electronically:
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In the online portal, select “Go Paperless”
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Enter your email address to send bills to
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You’ll receive an email when each new statement is ready
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Helps reduce waste and clutter from paper bills
Going paperless makes bill management even more streamlined.
The City of Camden makes utility bill payment secure and convenient through their online payment portal. Take advantage of the benefits of paying your city bill online – avoid late fees, go paperless, make one-time or autopayments, all through fast and simple account access. Just login with your account number anytime to view statements and submit payments 24/7. Keeping your city utility account current is important and online bill pay offers the most efficient way to do it.
WHAT ARE THE HOURS?
8:15 a.m. to 5:00 p.m. Monday through Friday
HOW DO I GET RESIDENTIAL POWER?
You will need to come into the Customer Service Office at City Hall and apply in person. The following information is required:
- Name of person requesting service
- Service address
- Date service requested
- Phone Number
- Name of spouse/partner
- Copy of Lease/Rental Agreement if Renting
- Copy of Proof of Ownership if Purchasing
- Two forms of identification for each adult that will be living at the residence:
- Must have a photo ID:
- Drivers License,
- Passport, or
- State issued photo ID card
- The second form of identification can be one of the following:
- Social Security Card,
- Any legal or government ID such as a tax return, Medicare/Medicaid card,
- Current paycheck stub, or
- Employment ID card or badge (can only be used as 1 form of identification)
- Must have a photo ID:
Information about Online Bill Pay for City Utilities
Does Camden City offer online billing & payment services?
Manage your bills effortlessly with Camden City’s convenient online billing and payment services. Discover hassle-free payment options for a seamless experience.
How do I get a bill credit in Camden?
Requests to initiate service must be in person. Please call 803-432-2421 for questions about your bill or report a power outage. City of Camden utility customers may qualify for a monthly bill credit of $25. 00.
Does Camden have a senior rate credit?
City of Camden customers are required to confirm their status at least once per year. There is only one Senior Rate Credit that a customer can get each month, no matter how many accounts they have. There are many community resources that can help you if you are having trouble paying your utility bill.
What does the utility billing department do?
This department is responsible for the billing and collection of all utility bills. Utility service requests for both homes and businesses begin here. This is also where business license requests and building permit payments are made. Requests to initiate service must be in person.
How can I pay a ticket online with a credit card?
To pay a ticket online with a credit or debit card, click here. Two forms of identification are required for the transaction. Non-driver’s License issued by the State Department of Transportation is one of the identification options.
