If you live in Canton, Ohio or Canton, Michigan, you likely receive water service from the city’s public utility. Paying your water bill on time each month or cycle is important to avoid late fees and service interruptions.
The City of Canton offers several ways to view your water charges and submit payment conveniently In this guide, we’ll outline the payment options, online account access, understanding your bill, and tips for smooth water bill management with the City of Canton
Overview of City of Canton Water Billing
The City of Canton provides water service to residents and handles the billing and payment collection, Water bills are typically sent monthly or in cycles several times per year,
The City of Canton offers both online and offline payment options:
- Pay online via the city website
- Pay by phone using the automated system
- Pay by mail by sending a check
- Pay in person at City Hall and offices
- Use drop boxes to submit payments
Online payments allow managing your account and bills digitally while the other methods involve mailing or visiting in person. We’ll explain how to use these below
Accessing Your City of Canton Water Account Online
The City of Canton offers an online water account management system to view and pay bills digitally.
For Canton, Ohio Residents:
- Go to www.cantonohio.gov
- Click “Pay Utility Bill Online”
- Enter your account number and password
- Review water usage, charges, and account status
- Pay bills immediately by credit card or e-check
For Canton, Michigan Residents:
- Go to www.cantonmi.gov
- Click “Pay My Bill”
- Select “Water Bill Payment”
- Login using account number and PIN
- View water usage and billing details
- Pay bill conveniently online
This allows managing your City of Canton water account fully online without visiting City Hall.
Understanding Your City of Canton Water Bill
When you receive your water bill, review all the details closely so you know exactly what you’re being charged for. Key sections to look for:
- Account number and service address
- Billing date and due date
- Previous balance if any
- Water usage amount for the period (units in CCF or gallons)
- Itemized charges for water, sewer, sanitation, etc
- Total amount due for water service
- Payment due date to avoid late fees
- Comparison of usage to previous year and average
Closely checking the usage and charges each period can catch overbilling or incorrect fees before paying.
Paying Your City of Canton Water Bill
The City of Canton offers several ways to submit payment for your water bill.
Pay Online
The easiest way to pay is through your online account. You can pay by:
- Debit or credit card
- Electronic check (e-check) from bank account
Funds will immediately deduct and payment will apply to your account within 1-2 business days.
Pay by Phone
Call the City of Canton automated pay-by-phone line at:
- Canton, OH: 330-649-8100
- Canton, MI: 734-394-5240
Follow prompts to make a payment using your credit/debit card or checking account.
Pay by Mail
Send a check or money order made payable to “City of Canton” to:
- City of Canton
- Water Billing Division
- P.O. Box 9940
- Canton, OH 44711
Record your account number on the payment to apply correctly. Allow 5-7 days to process.
Pay in Person
Bring cash, check, or money order to City Hall during business hours:
- Canton, OH Hall: 218 Cleveland Ave SW
- Canton, MI Hall: 1150 S Canton Center Rd
Funds will immediately apply to your account.
Use Drop Box
Place payment in secure drop box at City Hall or a water payment office 24/7. Payments go directly to the water department.
Paying on the due date or earlier prevents late fees and disruption to your water service.
Tips for Smooth Water Bill Payments
Follow these tips when paying your City of Canton water bill:
- Pay bill early to avoid late payment penalties
- Enroll in paperless billing for digital access
- Review charges closely each billing cycle
- Set up autopay or reminders to pay on time
- Contact City Hall with any billing questions
- Provide updated contact information if it changes
- Monitor account online routinely for new bills
Keeping up with water bills responsibly allows continued access to an essential service.
Can I Get Assistance Paying My Water Bill?
If you are struggling financially and unable to pay your water bill, the City of Canton offers programs that may be able to help, including:
- Payment arrangements to split up balance
- Payment assistance programs and funds
- Low-income senior discounts
- Flexible billing cycles
Contact the water department about bill help and possible financial assistance programs if needed. Don’t let an unpaid bill threaten your water access.
Paying your City of Canton water bill promptly each billing cycle is important for smooth service. Use the online account system or one of the payment methods above to pay on time. This comprehensive guide outlines the payment options, account access, bill details, and tips for successful payment management with the City of Canton water department.
Help Paying Your Water Bill Campaign
How do I pay my Canton Township water bill online?
Welcome to the Canton Township online Water Bill payment option. You may pay your water bill through our online service with Invoice Cloud. To begin, please have your most recent billing statement available. Please enter your full water bill account number, which has three numbers and a dash at the end (XXXXXX-XXX).
How do I pay for city of Canton services & fees?
Residents may pay for their City of Canton services and fees online. There are a lot of services and fees that can be paid online, such as building permits, bulk item pick up, City of Canton ordinance violations, invoice payments, licenses, other payments, totes, and UTV stickers. For Water Bills you must pay through Civic Pay.
How do I pay my water bill?
You can make more than one payment or send the whole amount through an electronic check if you want to pay more than this amount. There is no service fee for electronic check payments (ACH/EFT). eCheck and credit card payments are accepted only as a conditional payment. If not honored by a bank, the water bill is unpaid and subject to unpaid penalties.
How do I pay my Canton Chamber membership online?
In order to pay your membership online you will need to have a login and password. Call the Canton Chamber at (309) 647-2677 Ext. 2 if you need help paying your membership fee or have any other questions about membership. Welcome Visitors City Ordinances Pay Online Forms Area Employment Agendas & Minutes Calendar of Events Questions?.
What services and fees are available for payment online?
There are a lot of services and fees that can be paid online, such as building permits, picking up bulk items, paying bills, licenses, other payments, totes, and UTV stickers. You have to use Civic Pay to pay your water bills. Before you use the City of Canton’s online pay system, here are some things you should know:
When will my water payment be applied to my account?
The payment you made will be put on your account as of the day you made it, or the next business day that City offices are open. For assistance with your water account or billing questions, please contact the City Water Department at (309) 647-0288.
