Living in the beautiful city of Clearwater, Florida means enjoying reliable utility services like water, sewer, and garbage pickup But it also means needing to pay your utility bill on time each month to the City of Clearwater Utility Services department. In this article, I’ll walk through how to easily pay your City of Clearwater water bill online.
Overview of Online Payment
The City of Clearwater offers an online portal at https://www.myclearwater.com/Pay-My-Bill where residents can:
- View current charges
- Check payment history
- Pay outstanding balances
- Go paperless
Paying online is fast secure and helps the environment by reducing paper waste. You just need your utility account number and an email address to get started. There are no fees to use the online bill pay system.
Below I’ll outline the step-by-step process to pay your Clearwater water bill through the city’s website.
Step 1: One-Time Payment
If you just need to make a one-time payment on your water bill, you can do so without registering for an account
- Go to https://www.myclearwater.com/Pay-My-Bill
- Click “Pay Online with One-Time Login”
- Enter your account number and email address
- Enter payment amount and submit
You’ll receive an email confirmation of your payment.
Step 2: Setup an Online Account
If you want to view your bill and payment history, setup automatic payments, or go paperless, you’ll need to register for an online account:
- Go to https://www.myclearwater.com/Pay-My-Bill
- Click “Pay Online By Signing In”
- Click “Register”
- Enter your account number, email, and create a password
- Agree to the terms and click “Register”
Once your account is created, you can start managing bills online.
Step 3: Pay Your Water Bill
To pay your water bill through your online account:
- Log in with your email and password
- The dashboard will show your current balance
- Click “Pay Now” and enter payment amount
- Enter credit/debit card or bank account info
- Click “Continue” to process the payment
You’ll see a confirmation screen with your receipt number once the transaction is complete.
Step 4: Go Paperless
Save paper by signing up for paperless billing:
- In your account, click “My Profile”
- Check the box for “Go Paperless”
- Click “Save Changes”
You’ll get an email each month when your new bill is ready to view and pay.
Other Handy Online Features
The online portal provides other useful features:
- View water usage graphs to identify trends
- Setup autopay so your bill gets paid automatically each month
- Submit meter readings if your bill has been estimated for a while
- Update account and contact information if you move
Paying your City of Clearwater water bill online is quick, easy, and secure. Sign up for an account today!
Frequently Asked Questions
Here are answers to some common questions about paying Clearwater utility bills online:
What payment methods can I use?
You can pay with Visa, Mastercard, Discover, American Express, debit card, or bank account withdrawal.
When will my online payment get applied to my account?
Payments made before 11:59pm on business days post the next business day. Weekend/holiday payments post the following business day.
Is there a fee to pay my water bill online?
There are no fees to use the online payment system. It’s a free service for City of Clearwater utility customers.
Can I see previous water bills and payment history?
Yes, when logged into your online account you can view bills and payment history for the last 24 months.
How do I update my contact information for my water account?
Log in online, click “My Profile”, and edit your phone number, email, and mailing address.
What if I lost my password?
Use the “Reset Password” option on the login page. You’ll get an email with a secure link to create a new password.
How long do online accounts stay active?
Your account remains active as long as you log in with your email and password at least once every 180 days. After 180 inactive days, you would need to re-register.
Who do I call for assistance with online bill pay?
You can contact Utility Customer Service at (727) 562-4600 or email [email protected] for help.
Paying your City of Clearwater water bill online is fast, easy, and secure. Sign up today to view bills and make payments 24/7!
Water Main Break at Martin Luther King Jr. Avenue and Eldridge Street
Clearwater Public Utilities crews discovered a water main break Dec. 9, at the intersection of Martin Luther King Jr. Avenue and Eldridge Street. Crews are on site, and repairs are underway. The road is expected to reopen Dec. 13.
All water emergencies should be reported to (72 462-6633 to our 24/7 dispatch line.
The Public Utilities Department provides our community with safe drinking water, an environmentally proactive wastewater collection system, and treated wastewater to very high standards. This helps us to provide reclaimed water to our customers for reuse in the community. We operate and maintain the city’s water wells and water treatment plants, water storage and distribution system, wastewater collection and transport systems, water reclamation facilities, and reclaimed water system. We also enforce the city’s industrial pretreatment ordinance and ensure compliance with the U.S. Environmental Protection Agency and State of Florida’s environmental regulations.
- Sunday Closed
- Monday
- 08:00 AM–05:00 PM
- Tuesday
- 08:00 AM–05:00 PM
- Wednesday
- 08:00 AM–05:00 PM
- Thursday
- 08:00 AM–05:00 PM
- Friday
- 08:00 AM–05:00 PM
- Saturday Closed
To report an emergency, such as a gas leak or a water main break, call (727) 462-6633. Calls are answered 24/7. You also can submit an online ticket for a less urgent matter via Clearwater Connect.
