Paying your City of Clemson utility bill online is a convenient easy way to stay on top of your payments. As a Clemson resident, you have several options for paying your monthly water, sewer sanitation, and stormwater bills through the city’s website. In this comprehensive guide, we’ll walk through everything you need to know about setting up and using the City of Clemson’s online bill pay system.
An Overview of Online Bill Pay with the City of Clemson
The City of Clemson offers an online portal where residents can view their utility account, make one-time payments, set up recurring payments and manage paperless billing. To use the online system you’ll first need to create an account on the Municipal Online Payments website.
Once your account is set up, you can:
- Check your current account balance
- View payment history
- Make a one-time payment
- Set up automatic monthly payments
- Go paperless by enrolling in e-bills
Payments can be made by credit card, debit card, electronic check, or bank draft. The online system is secure, convenient, and lets you skip the trip to City Hall to pay in person.
Step-by-Step Guide to Paying Your Bill Online
Follow these simple steps to pay your City of Clemson utility bill online:
1. Create an Account
First, you’ll need to create an online account on the Municipal Online Payments website. Have your utility account number handy before you start.
- Go to clemsonsc.municipalonlinepayments.com/clemsonsc/utilities
- Select “Sign In/Register”
- Choose “Register for a new account”
- Enter your account information and create a username and password
- Agree to the terms and conditions
2. Log In to Your Account
Once your account is created, you can log in anytime to manage payments.
- Go to clemsonsc.municipalonlinepayments.com/clemsonsc/utilities
- Enter your username and password
- Select “Login”
3. Make a One-Time Payment
For quick, one-off payments, use the “Quick Pay” option.
- Under the “Quick Pay” tab, enter your account number
- Enter the amount of your last payment
- Select whether you want to pay the total amount due or enter a different payment amount
- Enter your payment information and submit
4. Set Up Recurring Payments
You can automate your utility payments by setting up automatic monthly billing.
- In your account, select “AutoPay Program”
- Choose whether to pay the total due or a fixed amount each month
- Enter your payment method information
- Pick your monthly withdrawal date
- Accept the terms and conditions
- Submit your enrollment request
5. Go Paperless with e-Bills
Skip the paper statement by switching to online e-bills.
- In your account, select the “Communications” tab
- Choose “Go Paperless”
- Enter your email address
- Accept the terms and select submit
Once enrolled, you’ll receive an email each month letting you know when your new e-bill is available to view.
Payment Methods and Fees
The City of Clemson accepts the following payment methods:
- Credit/Debit Card: Visa, Mastercard, Discover, American Express. A 3% processing fee applies.
- Electronic Check: No fee.
- Bank Draft: No fee for homeowners. Complete and submit a bank draft authorization form.
Payments made in-person at City Hall or mailed to the utility billing office are also accepted.
Tips for Managing Your Online Account
- Check your balance and payment history regularly to catch any inconsistencies
- Update your stored payment methods as your credit card expires or account numbers change
- Keep your username and password in a safe, secure place so you don’t get locked out
- Contact Utility Billing if you need help accessing or using your online account
Troubleshooting Common Online Payment Issues
Incorrect balance: Your statement may not reflect recent payments if it generated before the payment was applied. Check your payment history for pending transactions.
Declined payment: Verify your payment info is entered correctly. Contact your card issuer if declined multiple times. Update stored payment methods if your card number/expiration date changed.
Locked account: If you enter an incorrect password multiple times, your account may lock for security. Contact Utility Billing to unlock it.
Can’t create account: Double check you’re entering your utility account number correctly. Contact Utility Billing if you still encounter issues.
Paper bill after e-bill enrollment: It can take one full billing cycle for e-bill enrollment to take effect. Check your settings if you still receive a paper statement the next month.
Get Started with Online Bill Pay Today!
Paying your City of Clemson utility bill online is fast, easy, and secure. Sign up for an account on the Municipal Online Payments website to access convenient features like one-time payments, auto-pay, and paperless billing. Managing your utility account online saves time and gives you peace of mind knowing your payment is already handled each month.
How to Read a Water Meter
Locating Your Meter Box For Residential Customers: In most cases, the water meter is located at the front of the property near the street in a metal box. A blue line may be painted in the street noting the approximate location of the meter box. For Commercial Customers: Generally, the water meter is located at the front of the property, but it could be located on the back or side of property. In some cases, depending on the size of the commercial property, the meter will be locked in a large vault. In these cases, do not attempt to obtain a reading. Please contact the City of Clemson to obtain a reading of the meter. Meter Odometer: When looking at the water meter, locate the white numbers on the right side of the meter dial with the black background. These numbers count the number of gallons of water that have passed through your meter. The City of Clemson bills in hundreds of gallons or to the 100 gallon dial. So when you get your bill, the reading will be to the 100th digit, or third dial from the right, on the meter. Note: Serial number is listed on outside cover. Determining Your Water Usage
- Select a day to take an initial water meter reading.
- Write down the numbers you see on the meter odometer. (ex. 0260000)
- After a period of time has passed (such as a day or week), read your meter again. (ex. New reading of 0263000)
- Subtract your first reading from the second reading. This is your water usage for that period. (ex. 0263000-0260000=3000)
- This figure indicates how many gallons of water have been used during the time period between the two readings. (ex. 3000)
If you have any questions about reading your meter please call the City of Clemson Utilities Department at (864) 653-2046.
Annual Water Quality ReportThe City of Clemson has completed its annual Water Quality Report, also known as a Consumer Confidence Report, for Calendar Year 202 The Anderson Regional Joint Water System is our water source, and this water quality report explains our tests results and other facts about our drinking water. We perform continuous testing on City water to assure it meets all state and federal standards. This annual report shows that the City of Clemson’s drinking water met or exceeded these standards in 202
- Backpressure – the pressure in your pipes is greater than the pressure coming in.
- Backsiphonage – a negative pressure in one of the pipes.
To protect the water system, two kinds of backflow prevention assemblies (devices that prevent the backflow of water) are required for all business customers that present a potential hazard to the water system:
- External – to protect the water from cross connection with the water on the customer’s premises.
- Internal – to protect the customer from potentially hazardous cross connections in his own system.
What is considered a potential hazard? ANY possibility of pollutants, contaminants, and system or plumbing hazards. This includes, but is not limited to, fire protection systems, irrigation systems, gasoline refineries and stations, restaurants, hospitals, and manufacturers. To keep your drinking water safe, the City of Clemson Utilities Department checks the plans of each new business for compliance with cross connection/backflow requirements. We take pride in the water we provide and will continue to protect it and our citizens. What’s the big deal with backflow and cross connections? Backflows due to cross connections can cause sickness and death.
Even in your own home, you can unwittingly create a cross connection:
- Putting the garden hose in a swimming pool to fill it.
- Putting the garden hose in a pet’s water bucket or into the fish tank to fill it.
- Putting the garden hose down the drain to flush out debris when it’s backed up.
- Connecting your garden hose to a plant fertilizer or bug spray unit.
*Over half of the nation’s cross connection problems involve unprotected garden hoses.*
What are my responsibilities in preventing backflow and cross connections? The City of Clemson Utilities Department protects the water entering your system. However, it is your responsibility to protect the water on your property or in your home. Please note that homeowner irrigation accounts require installation of a backflow prevention device on underground systems and have it tested initially by an approved tester before being placed into service and then every three years after that. A certified plumber or contractor can install a backflow preventer for you. The cost will depend on the type of device required and the installation labor. Testing fees vary, so it’s a good idea to call around for pricing. The South Carolina Department of Health and Environmental Control offers a list of Certified Inspectors/Testers of Backflow Prevention Equipment . Simply scroll down the document to Oconee County or Pickens County listings to see local Certified Inspectors and Testers. Commercial Accounts generally require the business to have backflow prevention as well, and all fire lines are required to have an approved backflow prevention device. Please contact Teddy Atkins at the Utilities Department at [email protected] if you have questions. For more information on how to protect the water on your property, please call the City of Clemson Utilities Department Backflow Prevention at (864) 653-2046.
City of Clemson Vision Statement: Your Key Values
Does the city of Clemson pay utility bills?
The City of Clemson does not receive any of these fees. The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay: Either create an online account or utilize the quick pay option.
What payment methods does Clemson accept?
The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay: Either create an online account or utilize the quick pay option. You will need your account number and last payment amount to access either payment method. 2.
Does Clemson have a credit card processing fee?
Since September 1, 2021, every credit or debit card payment to the city will have a processing fee added by the credit card company. The City of Clemson does not receive any of these fees.
How do I pay my enrollment deposit at Clemson?
Visit your Admitted Student Portal to indicate your plan to enroll at Clemson. Your response is non-binding. This form must be completed before you can pay your enrollment deposit. All incoming freshmen and transfer students must pay a nonrefundable $200 deposit online through their Admitted Student Portal.
Does Clemson have a fee for football tickets?
No college with a big football program charges students for football tickets or adds a fee that covers sports tickets automatically. Clemson is the only school that does this. Now that the 2016 college football season has begun, we take a look at the most popular, least popular, and most expensive games and teams.
How do I get a meter adjustment in Clemson SC?
In order to make a change, please go to City Hall at 1250 Tiger Blvd Ste 2, Clemson SC. This form will need to be filled out and submitted in order to be considered for an adjustment. Also, please document the dates of filling, plus a before and after read on the meter.
