The Complete Guide to Paying Your Columbia, SC Utility Bill Online

Living in Columbia, South Carolina? Then you likely receive a monthly or quarterly utility bill from the City of Columbia Water department for your drinking water, sewer, and stormwater services. Paying this bill promptly and in full each billing cycle is crucial to avoid late fees or service disruptions. Thankfully, Columbia Water offers convenient online payment options to take care of your utility bill digitally in just minutes.

In this comprehensive guide, we’ll walk through everything you need to know to easily pay your Columbia, SC utility bill online.

Online Payment Options from Columbia Water

Columbia Water offers several fast simple ways to pay your utility bill digitally 24/7

  • Online Portal – Pay by credit/debit card or eCheck at columbiascwater.net.

  • Phone Payment – Call 803-545-3300 to pay over the phone using IVR system

  • Mobile App – Download MyColaSC app to pay on your smartphone or tablet.

  • AutoPay – Set up recurring automatic payments from your bank account each month

These online bill pay methods allow you to take care of your utility bill anytime without mailing checks or visiting City Hall.

Step-by-Step Guide to Paying Online

Paying your Columbia Water utility bill through the online portal is quick and easy:

  1. Go to columbiascwater.net and click on “Pay Online”.

  2. Enter your 10-digit account number and 4-digit PIN code.

  3. Select whether you want to make a one-time payment or set up recurring autopay.

  4. Enter the total payment amount due.

  5. Choose your payment method and enter details.

  6. Review everything then click “Submit Payment”.

That’s it! Your payment will process instantly and your account will update. It takes just a few minutes to complete.

Enroll in Autopay for Effortless Payments

For maximum efficiency, enroll in autopay to have your Columbia Water bill paid automatically each month. Just set it up once, then it’s handled for you.

To begin autopay:

  1. Access your online account dashboard.

  2. Click on “AutoPay Enrollment”.

  3. Enter your bank account information.

  4. Pick a payment date each billing cycle.

  5. Review and submit the enrollment form.

Now your bill will be paid on time, every time, without you having to do anything. Autopay prevents late fees and service interruptions.

Receive Reminders and Alerts

In addition to autopay, Columbia Water offers both paperless billing and bill notifications to keep you updated on your account.

Go paperless by opting into e-bills through your online account. Then enable text and/or email reminders for due dates, past due alerts, high usage notices, and other important notifications.

These alerts ensure you never miss a bill payment whether you pay manually or use autopay. Stay informed about your account!

Avoid Late Fees and Water Shutoff

Be sure to pay your Columbia Water utility bill in full and on time each month to avoid penalties. Late or unpaid bills can result in:

  • Late fee of 1.5%
  • Water service suspension after 60 days past due
  • Trash/sewer suspension after 90 days past due
  • Account sent to collections after 120+ days past due

Set up autopay and reminders so your bill never goes unpaid. But if you do pay late, call Columbia Water immediately to discuss next steps and avoid further issues.

Get Payment Support from Columbia Water

If you have any trouble with the online bill pay system or questions about your charges, Columbia Water’s customer service team is available to assist:

  • Call 803-545-3300 24/7 for billing and payment support.

  • Email [email protected] for help.

  • Chat live on their website with a billing agent.

  • Visit in person at 1401 Main Street in Columbia.

Don’t hesitate to reach out to the utility’s billing department for assistance paying your Columbia Water bill online.

Manage All Your Utility Services in One Place

The Columbia Water online account dashboard allows you to easily view, track, and pay for all your drinking water, sewer, stormwater and any other City of Columbia utility services in one convenient portal.

Paying online is the simplest way to stay on top of your Columbia Water utility bill and account details. Sign up for paperless billing, autopay, and notifications for maximum efficiency and convenience managing your City of Columbia utility bill and services.

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What online payment options does the city of Columbia offer?

The City of Columbia is happy to offer its customers the following ways to pay online: Accounts Receivable Online Payments NEW!!! Use the New Teller Online Portal to make easy e-check or credit payments for your Accounts Receivable bills.

How do I pay a utility bill at City of Columbia?

Payments can be made by Visa, Master Card, American Express, Discover, and debit cards with the NYCE Star and PULSE logos. Location: City of Columbia Utility Telephone Payment Fees: $4 00 per transaction Number to call: 1 (866) 942-6729 Hours: 24 hours a day, seven days a week Payment Rules: Your account records will be updated in two business days.

How do I pay for Columbia Water?

Columbia Water has several convenient ways to pay: Online by clicking here. Click here to create an account. The City of Columbia asked companies in January 2014 to submit bids on options for providing water and sewer service lines on the outside and plumbing coverage on the inside for our residents.

How do I pay the city of Columbia?

You can use this service if you don’t want to, or you can pay the City of Columbia directly with cash or a check. The total amount you’ll be charged for your payment includes the money that will be used to build, maintain, improve, and grow the online payment service they provide.

How do I pay the city of Columbia convenience fee?

The convenience fee collected is in no way associated with the City and is collected solely by VPS. There are other ways to pay the City of Columbia directly, like cash or check, if you don’t want to use this service. $1. 95 Minimum Fee Payments Accepted: Water, Sewer & Stormwater Utility Bills Payments Methods: Check, Money Order.

How do I contact city of Columbia customer care?

Phone: +1 (803) 545-3300 City of Columbia Customer Care Payment Restrictions: Payments processed on the following business day. Payments Accepted: Water, Sewer & Stormwater Utility Bills.

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