Paying your monthly water bill to the City of DeSoto is now easier than ever with convenient online payment options. Read on to learn all about the city’s online bill pay system and how you can view your account details and pay in just minutes from anywhere.
An Overview of DeSoto’s Utility Billing Services
The City of DeSoto provides water and sewer service to residents and businesses located within the city limits. The Utility Billing Department handles opening and closing accounts meter reading, billing, and payment collection.
Bills are issued monthly and reflect your usage charges plus any base service fees The city offers online account access and bill pay to make the process fast and simple for customers
Ways to Pay Your DeSoto Water Bill Online
The City of DeSoto offers two easy online payment options through their website:
Pay Online via the Payment Portal
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Select the link to pay your water/sewer bill
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Enter your 10-digit account number and exact balance
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Submit payment using your credit/debit card or e-check
Pay through Your Online Account
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Visit ci.desoto.tx.us and set up an online account
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Log into your account dashboard
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Choose “Pay Bill” and enter payment details
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Confirm payment method and submit
Payments made before 7:30 AM CST each day are applied to your account same-day.
Benefits of Paying Your Water Bill Online
Paying your DeSoto water bill online provides many perks:
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Quick – Takes just minutes to complete
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Secure – Payment page is encrypted
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24/7 Access – Pay anytime from anywhere
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Paperless – Receive bills electronically
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Payment Tracking – Payment history available
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Account Management – Update details, monitor usage
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AutoPay – Set up recurring payments
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No Fees – Free to pay bills online
Going online makes managing your water account efficient and hassle-free.
What Payment Methods Can I Use?
DeSoto offers flexibility in how you can pay your water bill online:
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Debit or credit card – Visa, Mastercard, Discover
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Electronic check – Checking account and routing number
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One-time bank draft – Automatic withdrawal
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DeSoto utility account card – Prepaid like a gift card
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Cash payments – Pay at the Utility Billing office
Choose the option that works best for your needs. The city does not charge fees for online payments.
Can I View My Water Usage Online?
Yes, by setting up an online account on the city’s website you can closely monitor your water consumption. Access usage graphs and details for current and previous billing cycles.
View your usage in gallons or cubic feet and see associated charges. Set up leak alerts and threshold notifications. Track trends over time to identity ways to reduce your water usage and lower monthly bills.
What If I’m Having Trouble with Online Payments?
If you encounter any issues paying your water bill through the city’s online system, contact DeSoto Utility Billing for assistance:
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Email: [email protected]
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Phone: 972-230-9627
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In Person: 211 E Pleasant Run Rd, DeSoto, TX 75115
Their team can help with payment problems or account access issues during regular business hours.
Paying Your DeSoto Water Bill Online is Simple
Paying your City of DeSoto water bill online is the fastest, most convenient way to stay on top of your account. In just minutes, you can securely view your balance and make a payment from anywhere, anytime. Sign up for an online account to gain full control over managing your City of DeSoto water service.
Understanding Your Sewer Charges presented by the City of DeSoto Public Utilities Dept.
How do I pay my water bill in Desoto TX?
Water Utility Billing 211 E. Pleasant Run Road DeSoto, TX 75115 Monday – Friday 8 a. m. – 5 p. m. Payments can be placed in the dropbox behind Town Center by 7:30 a. m. for same day posting.
Are there online payment options for DeSoto County departments?
This page contains a listing of online payment options for various DeSoto County Departments. Please note that credit card processors charge customers fees to process payments. This fee is charged by the company, not DeSoto County. All questions or concerns should be directed to the appropriate department. Car Tag Renewal: Online Payment.
What does the DeSoto water service department do?
The DeSoto water service department is in charge of keeping the water billing system up to date and working well, as well as sending out bills every month to people in DeSoto. The Customer Service Department is located inside the DeSoto Town Center. The Maintenance division makes sure that our customers get water through the City’s 200 miles of water mains. While maintaining an accurate and efficient water billing system, they prepare bills monthly for the citizens of DeSoto.
How do I contact DeSoto water utilities?
Contact or visit DeSoto Water Utilities Monday – Friday at 972. 230. 9627. Provide the existing address (account must be in your name), disconnect date, and contact phone number. You will also need to provide your new DeSoto address and connection date. Service can remain on at both locations for a maximum of 10 calendar days.
How do I pay my city of DeSoto property taxes online?
Here is the link to pay online at their site. If you need help with your City of DeSoto property taxes, you can email the Dallas County Tax Office Customer Care Center at [email protected]. you can pay your taxes and get information at dctaxoffice.org, or you can call the customer service center at 214 653. 7811.
Does DeSoto County charge a service fee?
Please note that credit card processors charge customers fees to process payments. This fee is charged by the company, not DeSoto County. All questions or concerns should be directed to the appropriate department. Car Tag Renewal: Online Payment A 3% service fee is collected at the time of payment.
