***Mailing your bill directly to the City delays the processing of your payment and could result in cut off for non-payment.
The City bills on a monthly basis. Payment is due within 20 days from the Statement date. If that date falls on a weekend or holiday, the due date will be moved to the next business day. What are e-Notifications or e-Bills?
As part of our effort to “Go Green”, the City offers e-Notifications (also called e-Bills). After initiating e-Notifications, the first month you will receive two bills by both e-mail and paper, and then your monthly bill will only be e-mailed to you. Please Fill out our Go Green Form to start e-Notifications. What happens if I dont receive a bill?
You should receive your bill around the same time every month. You may call the Utility Customer Service office at (386) 424-2400 Ext. 4000 to get your balance for payment. You may also access the automatic phone feature (386) 427-3279. Failure to receive your bill will not avoid disconnection of service. What is a Monthly “Utility” Bill and what does the money get used for?
The City of Edgewater provides a monthly utility bill. It is often confused as a “water bill” when it is compared to other nearby communities’ monthly water bills. Your monthly utility bill is all inclusive (water, sewer, stormwater, garbage and recycling). In other cities many of these services are billed separately through annual tax assessment.
Beginning October 1, 2023 there is scheduled to be an increase (once approved by City Council) of fees for Water, Sewer, Stormwater and Solid Waste (Refuse and Recycling). For households that use an average of 3,000 gallons per month, this means an increase of $.85 for Water, $.09 for Utility Tax (10% of Water) and $1.62 for Sewer per month. The Stormwater increases by $.50 per month with a Solid Waste (Recycling) increase of $.52 per month and Solid Waste (Refuse) increasing by $2.10 per month.
The funds derived from utility bills support projects crucial to the environment and utility infrastructure of the City such as:
DOXO is a third party vendor, not associated with the City of Edgewater. The City of Edgewater does not charge to use their services to make a payment.
To access the City of Edgewater, FL payment systems follow the links at the top of the page (or on the left) that say Online Bill Pay. You can also make payments through our Automated 24/7 Phone Line (386-427-3279) or in person at 104 N. Riverside Drive, Edgewater, FL 32132. If you have more questions please feel free to contact us at 386-424-2400 Ext. 4000. What is the Average Utility Bill in Edgewater, Florida?
As a resident or business owner in Edgewater Florida paying your monthly utility bill is a necessity. But it doesn’t have to be a chore. The City of Edgewater offers a fast, easy system for utility bill payment that takes the hassle out of this routine task.
Overview of Edgewater Utility Billing
The City of Edgewater provides utility services like water, sewer, sanitation and stormwater management to the community. Monthly bills are sent out to over 10,600 customers.
There are multiple ways to pay these utility bills, including online by phone by mail or in person. The city prioritizes customer service, offering a user-friendly website, 24/7 automated phone payments and helpful staff to answer questions.
Benefits of Paying Your Bill Online
Paying your utility bill through the City of Edgewater website provides a number of advantages:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to city hall.
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Quick Processing – Online payments are posted to your account immediately.
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Security – The city website uses encryption to keep your data safe during transmission and storage.
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Accessibility – The online portal allows you to manage payments 24 hours a day, 7 days a week.
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Automation – Set up recurring payments so your bill gets paid on time without the need to remember each month.
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Paperless – Go green by opting out of mailed paper bills and viewing your statements online.
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Account Management – Update account information, view past bills and monitor payment history through the online portal.
Step-by-Step Guide to Paying Online
Paying your city of Edgewater utility bill online is simple:
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Go to the city website.
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Under “Utility Customer Service,” click on “Online Bill Pay.”
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If it’s your first time, click “New Users Start Here” to set up an account. Otherwise, log in.
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Choose a payment method – credit/debit card or e-check. Enter your details.
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Enter your 10-digit account number from your utility bill.
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Enter the amount due or pick from billing history.
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Review payment details then click “Continue” to submit.
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Payment will process instantly. You’ll receive a confirmation email.
Repeat customers can log in and complete payment in under a minute. It’s fast, easy and secure.
Other Ways to Pay Your Utility Bill
If you prefer not to pay online, the City of Edgewater has other options:
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By phone – Call 386-427-3279 to use the 24/7 automated phone payment system.
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By mail – Send a check or money order with your payment stub to:
City of Edgewater
P.O. Box 70
Edgewater, FL 32132 -
In person – Bring cash, check or card to City Hall at 104 N. Riverside Drive during business hours.
No matter how you choose to pay, the City of Edgewater makes the process as quick and convenient as possible.
Frequently Asked Questions
For first-time users, paying your utility bill online may bring up some questions. Here are answers to some common FAQs:
Is there a fee for paying online?
No, there are no fees for using the city’s online payment system. It’s completely free.
When will my online payment be processed?
Online payments are processed instantly and posted to your account right away.
Is online payment secure?
Yes, the city website uses encryption and security measures to protect your data during transactions.
What information do I need to make a payment?
You’ll need your 10-digit account number and a debit/credit card or bank account details. You can set up an account with your info as well.
Who can I contact for assistance with payments?
Utility Customer Service can help with any payment issues during business hours at 386-424-2400 x4000 or [email protected].
Paying your Edgewater utility bill online is the fastest, most convenient way to get this monthly task done. Give it a try and simplify bill pay day!
