Paying your utility bill to the City of Edmond is easy, fast, and secure through the various payment options available. As an Edmond resident, you have online, phone, in-person, and mail options to pay your electric, water, sewer, sanitation, and other city utility services conveniently each month. Understanding these payment methods can help you choose the best way to pay your City of Edmond utility bill.
Online Bill Pay Through Smart Choice
The easiest and most convenient way to pay your City of Edmond utility bill is online through the Smart Choice portal at smartchoiceedmondokgov. This secure online payment system allows you to review your monthly usage details, make a one-time payment, set up recurring payments, and more.
To start paying your bill online you first need to create an account on Smart Choice using your customer account number from your monthly utility statement. Once registered you can log in anytime to view your balance and usage data, make a payment by debit/credit card or bank account, and manage notification settings.
Payments made through Smart Choice are fast, secure, and free. You’ll receive an immediate email confirmation when your payment is processed. The online portal is available 24/7 for payments so you can pay on your schedule.
Smart Choice also lets you set up Auto Pay so that your bill is paid automatically every month on the due date. This ensures your payment is never late.
Pay by Phone with Free Telepay IVR
You can easily pay your City of Edmond utility bill over the phone using the Free Telepay IVR system. Simply call (405) 359-4541 anytime to make a quick payment by debit/credit card or check.
This automated phone payment system is available 24/7 and is free to use. You’ll need to enter your account number and follow the prompts to complete your payment. A confirmation number will be provided at the end verifying your payment was received.
In-Person Payment Locations
Paying your utility bill in person is easy with multiple kiosk and office locations across Edmond. Here are some convenient options for in-person payments:
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For the City of Edmond North Timbers Office, go to the lobby at 2824 Progressive Drive between 8 a.m. and 5 p.m., Monday through Friday, to pay at the counter or use the free self-service kiosk.
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City Hall Kiosk—A free self-service payment kiosk is at the exit south of City Hall, facing Sprouts at 24 E. First Street.
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Payment Kiosks – Free self-service bill payment kiosks are found at several retail locations including Homeland, Crest, and 7-Eleven.
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Authorized Retailers – You can pay your utility bill in cash at any authorized retailer across Edmond displaying the City Hall Payment icon. Look for the Payment Location sticker on the door or window.
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By Mail: Send a check or money order made out to City of Edmond Utility Payments to the following address:
Payment Processing Center
City of Edmond Utility Payments
PO Box 268927
Oklahoma City, OK 73126-8927
Always include your account number on mailed payments so it’s properly credited to your account. Allow 5-7 days for delivery.
Payment Assistance Programs
If you are having difficulty paying your utility bill, Edmond offers payment assistance programs and arrangements to help qualified residents. Options include:
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Average Monthly Payment Plan – Pay a fixed amount each month based on your average annual usage.
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Payment Arrangements – Set up a payment plan to pay past due balances over time.
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Payment Extensions – Receive a short extension on your due date if eligible.
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Financial Assistance – Income-based financial help may be available for utility bills.
Contact Edmond Utility Customer Service at (405) 359-4541 to learn more about payment assistance if needed.
Avoid Late Fees and Service Disruption
To avoid late fees, service disruption, and additional penalties, be sure to pay your City of Edmond utility bill in full each month by the due date. If your account becomes delinquent, additional fees, disconnection, and reconnection fees could be charged.
Setting up autopay through Smart Choice is the easiest way to avoid missed payments and penalties. However, by understanding and utilizing the variety of payment options available, you can securely pay your utility bill on time every month.
Paying your City of Edmond utility bill is quick and easy through online, phone, in-person, or mail options. The Smart Choice online portal provides the most convenient way to pay 24/7 while viewing your account details. However, in-person, phone, and mailed payments are also accepted.
Be sure to pay each monthly bill by the due date to avoid penalties. Payment assistance programs are also available if eligible. Utilizing the various payment methods, any Edmond resident can securely pay their utility bill on time each month.
Edmond Utility Payment Options
How do I pay my city of Edmond utility bill?
There are several ways available to pay your City of Edmond utility bill. Our Utility Customer Service department provides billing services for electric, water, wastewater, solid waste collection and drainage. Find out how to start new service, stop service or transfer current service to a new address.
What services does Edmond electric offer?
Our Utility Customer Service department provides billing services for electric, water, wastewater, solid waste collection and drainage. Find out how to start new service, stop service or transfer current service to a new address. See how to read your bill and learn how meters are read. See the current electricity rates for Edmond Electric.
What services does the city of Edmonds – Washington have?
The mayor of Edmonds, Washington, is in charge of the city’s employment departments, as well as cultural services, finance, the city clerk, community services, planning and development, economic development, human resources, and parks.
What is Edmond’s new online portal?
Edmond’s new online portal is here! City of Edmond utility customers now have at their disposal a versatile tool that helps them better track and manage their utility usage as well as allow the City’s utilities to provide enhanced services and programs.
Where is a free kiosk in Edmond OK?
Free Kiosk 24 E. First St. (South Entrance, Facing Sprouts) Edmond, OK 73034 View Map How do I get in touch with Utility Customer Service? Where can I pay my bill? How much does it cost to start getting utility services? Learn about bill payment services for water, sewer, electric, solid waste collection, and drainage.
How will a utility tracking tool help Edmond’s utility customers?
City of Edmond, Okla. The city said on April 22 that utility customers will have access to a flexible tool that will help them better track and manage their utility usage. This will also allow the city’s utilities to offer better services and programs.
