How to Pay Your Utility Bill in Farmington, MN

Residents of Farmington, MN must pay their utility bills every three months. The city provides residents with water, sewer, stormwater, and street lighting services and charges for them. Knowing your Farmington utility bill and the different payment options can make paying your bill quick and easy.

Overview of Farmington Utility Services

The City of Farmington provides the following utility services to residents

• Water – Clean drinking water is supplied to homes and businesses. Water usage is metered.

• Sewer: This is where wastewater from homes and businesses is collected and cleaned. Charges are based on water usage.

• Stormwater – Rainwater runoff is managed through street drainage and ponds. All properties are charged a flat quarterly fee.

• Street Lighting – Street lights throughout the city are maintained. Charges are assessed by property classification.

These utility charges appear on your quarterly bill along with account information and usage details. Bills are sent out in February, May, August, and November.

Reading and Understanding Your Bill

The Farmington utility bill is easy to read and has all the important information you need. Here’s a breakdown of what you’ll find:

• Account number – Unique number to identify your property service address

• Customer number – Unique number to identify you as the account holder

• Service address – Physical address receiving utility service

• Billing date – Date bill was issued

• Due date – Date payment is due, approximately 30 days from billing date

• Previous balance – Amount owed from prior billing cycles

• Payments – List of payments received since last bill

• Utility service charges – Individual charges for water, sewer, stormwater, street lighting, etc.

• Account balance – Total amount owed for current bill

When you pay, you need your account number and customer number. Every three months, carefully read over the details on your bill to make sure they are correct.

Ways to Pay Your Farmington Utility Bill

The City of Farmington offers several convenient payment options:

Pay Online

The quickest way to pay is through the city’s online payment portal. You can pay by e-check or credit/debit card 24/7. Log in using your account and customer numbers. You can also enroll in autopay.

Pay by Phone

Call the payment line at 1-855-985-1092 and use the automated system to pay by phone. Have your account and customer numbers ready to input.

Pay by Mail

Detach the payment stub from your paper bill and mail it along with a check to the city utility billing address. Allow 7-10 days for mail delivery.

Pay in Person

Visit Farmington City Hall during business hours to pay by cash, check, or card. City Hall is located at 430 3rd Street.

Drop Boxes

Place your payment in one of the two secure drop boxes located at City Hall or the Municipal Service Center.

Bank Bill Pay

Use your bank’s online bill pay system to send a payment, but make sure to include your account and customer numbers so it’s properly credited. Allow extra time for checks to arrive by mail.

Payment Arrangements for Rental Properties

Renters who are responsible for utilities should contact the Utility Billing Department to set up services in their name prior to move-in. This prevents billing issues.

For landlords, it’s recommended not to share your customer number with tenants. Providing tenant access to your account could allow them to view your personal utility billing information.

Avoiding Late Fees and Disconnection

Pay your utility bill by the due date to avoid a 10% late penalty fee. Accounts past due are issued disconnect notices with a shut off date. To restore service after disconnection, all past due amounts plus fees must be paid.

Payment extensions may be available by contacting Utility Billing in cases of financial hardship or extenuating circumstances. Discuss possible payment plan options.

Assistance Programs for Utility Bills

For homeowners struggling to pay their utility bills, Farmington participates in the State of Minnesota’s Energy Assistance Program (EAP). Income-eligible residents can receive annual grants to help cover heating and electric costs. Contact your local EAP provider to apply.

The city also offers a budget billing plan that averages payments over the year to make budgeting easier. Eligibility requirements apply.

Moving In or Out of Farmington

Closing utility accounts properly is important when moving in or out of Farmington. To start new service, contact Utility Billing at least one week before your move-in date.

When moving out, submit a disconnection request at least one week ahead. You are responsible for charges until an account is formally closed. Provide a forwarding address for final bills.

Keeping your Farmington utility account current is a responsibility of living in the city. Paying bills on time, understanding your charges, and selecting convenient payment methods will make the process smooth and painless. Contact Utility Billing with any account questions.