How to Pay Your City of Flint Utility Bills

Living in the city of Flint comes with certain municipal services that require regular bill payment, such as water, sewer, and trash services As a resident or business owner in Flint, it’s important to know your options for paying these city utility bills on time each month to avoid service interruption In this comprehensive guide, we’ll walk through the various ways to pay your City of Flint bills conveniently.

Online Bill Pay

The fastest and most efficient way to pay your City of Flint water, sewer, and trash bill is online through the city’s website. You can make quick and secure online payments 24/7 using a credit/debit card or electronic check.

To pay online, you’ll need your 7-digit account number printed on your paper bill statement. The online payment system will walk you through reviewing your balance and submitting payment. You’ll receive an instant emailed receipt as confirmation. Online payments are immediately processed, so it’s the ideal method for avoiding late fees if your due date is near.

Pay via Mobile App

For added convenience the City of Flint offers a mobile app to view and pay your bills on the go. The Flint MI Mobile App is available for iOS and Android. Once downloaded, log in with your account number and zip code to access your utility account. You can securely pay your water, sewer trash bill right through the app in a few simple taps.

Pay by Phone

To speak with a customer service representative and make a payment over the phone, call the City of Flint Customer Service Center at (810) 766-7015. Agents are available Monday through Friday from 8am to 5pm to take your payment details and process your transaction while you are on the call.

You can pay by credit/debit card or electronic check over the phone. Just have your 7-digit account number and billing zip code handy when you call. Phone payments are applied to your account right away on business days.

Pay by Mail

The City of Flint still accepts mailed-in check or money order payments if you prefer the classic route. To pay by mail, write your 7-digit account number on the payment and send to:

City of Flint
Customer Service Center
1101 S. Saginaw St.
Flint, MI 48502

Be sure to mail your payment 7-10 days before the due date listed on your bill to ensure it is received on time. You can also use the envelope provided with your paper statement. Track your mailed payment online to confirm it was processed by the due date.

Pay In Person

To make a cash payment on your City of Flint bills, visit the Customer Service Center located at 1101 S. Saginaw St., Room 102. In-person payments are accepted Monday through Friday, 8am to 5pm. You can also use the drop box at the Customer Service Center after hours to drop off check or money order payments.

Payment Kiosks

For self-service bill payment, the City of Flint has payment kiosks available 24/7 at City Hall and several other locations. Kiosks accept credit/debit card, cash, or check payments on city utility accounts. Locate a kiosk near you using the kiosk finder.

Restore Water Service

If your water service has been disconnected due to non-payment, you must pay the past due amount to have your service restored. The City of Flint accepts credit/debit card payments online and by phone to restore water service. Cash payments for water restoration must be made in person at the Customer Service Center. Note that same-day restoration is not available for online/phone payments.

AutoPay

For hands-free bill payment, enroll in AutoPay through the City of Flint. With AutoPay, your monthly utility bills will be paid automatically on the due date by your preferred payment method. AutoPay prevents late fees and gives you peace of mind knowing your balances are paid on time without any effort on your part.

Financial Assistance Programs

If you are experiencing financial hardship and unable to pay your City of Flint bills, assistance programs are available. The City partners with the Salvation Army and United Way to provide aid for qualifying low income households. Contact the Customer Service Center to learn about available bill pay assistance options.

Avoid Late Fees

City of Flint utility bills must be paid by the due date printed on your statement to avoid a 10% late penalty fee. Failure to pay on time could also lead to water service shut offs. Stay on top of your utility bills by using the speedy and convenient online, phone, mobile, and kiosk payment options offered by the City of Flint. Reach out for assistance if you anticipate difficulty making a payment by the due date. Keeping your account current is essential for uninterrupted municipal services.