Living in the city of Glendale, Arizona, you receive essential public services like water, sewer, trash, and more Paying your city utility bills promptly each month is important to avoid any service disruptions. The city offers various convenient payment options online, by phone, by mail, or in person
In this comprehensive guide, we’ll explain all the ways Glendale residents can pay city bills, including:
- Paying online through the customer portal
- Paying by phone with an automated system
- Mailing in paper checks or money orders
- Paying in person at authorized locations
- Setting up automatic payments
- Getting answers to frequently asked bill pay questions
Review the bill payment methods below and choose the options that best suit your needs to keep your Glendale accounts current.
Pay Glendale Bills Online
The fastest and most convenient way to pay your Glendale utilities bill is through the online customer portal, You can make one-time payments or set up recurring automatic payments,
Follow these simple steps to pay online:
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Enter your account number and 4-digit PIN.
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Select the amount to pay now or set up recurring payments.
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Enter your payment information and submit.
You’ll receive an on-screen and email payment confirmation. Online payments post instantly.
Pay by Phone
You can pay your Glendale bill over the phone using the automated payment system at:
602-257-4ADP (4237)
Follow the voice prompts to enter your account details and make a payment. You can use credit/debit cards or electronic checks. Phone payments are fast and easy without waiting on hold.
Pay by Mail
To pay your Glendale bill by standard mail:
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Detach the payment stub from your paper bill
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Write your account number on your check or money order
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Mail to:
City of Glendale
PO Box 52771
Phoenix, AZ 85072
Allow 5-7 business days for delivery and processing. Late fees apply to payments received after the due date.
Pay in Person
You can pay your Glendale bill in person at any of these locations:
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Glendale Municipal Complex – 5850 W. Glendale Ave
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Glendale Community Center – 5970 W. Brown St
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Glendale Libraries – Main (5959 W. Brown St) or Foothills (19055 N. 57th Ave)
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Circle K – 710 W. Union Hills Rd
Bring your bill or know your account number. Accepted payment methods are cash, check, money order, or credit/debit card.
Enroll in Auto-Pay
You can sign up to have your Glendale bill paid automatically each month on the due date from your bank account or credit card.
To enroll in auto-pay:
- Log into the online portal and select “AutoPay Program”
- Enter your payment information and confirm account details
- Review and accept the terms and conditions
Your bill will be paid on time each month without having to remember to pay manually.
Receive Paperless eBills
Go green and reduce clutter by opting for paperless billing. With this option, you’ll receive an email each month when your eBill is ready to view and pay online.
To go paperless:
- Log into your account and update your Paperless Billing preference
- Provide your email to receive eBill notifications
It’s a simple way to save paper and have instant access to your bill.
Answers to Common Glendale Bill Pay Questions:
When are Glendale bills due? Payment due dates vary by your service cycle, but are typically between the 1st and 15th of the month. Check your bill stub for your specific due date.
What are your late fees? A 1.5% penalty of the unpaid balance is assessed if payment is received after the due date.
How can I check if you received my payment? Log into your account online and go to “View paid/posted payments” to see payment details and confirm receipt.
What if I can’t pay my bill in full? Call 602-256-3190 if you need to set up a payment plan for any financial hardship.
How do I change my payment method? Log into your account online or call customer service at 602-256-3190 to update your payment information at any time.
Paying Your Glendale Bill is Simple
As a Glendale resident, keeping your city services operating smoothly means paying your utility bills on time each month. With user-friendly online, phone, mail, and in-person options, making payments is stress-free. Set up automatic payments for one less thing to remember each month. Contact customer service if you ever run into billing issues or have account questions.
City of Glendale Arizona Employees!!!! Watch this video for Down Payment Assistance on Buying a Home
What is Glendale’s new bill payment system?
Residents of Glendale can now pay their bills in a way that suits them, thanks to a new system that accepts payments made online and on mobile devices. It’s free to use! How do I access this Service?.
Where can I pay my utility bill at Glendale Civic Center?
Have your utility bill or account number handy to use the kiosk. DROPBOX: The drop box on the east side of the Civic Center Annex can be used to pay with a check or money order. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr.
How do I pay a rental deposit in Glendale AZ?
Deposits can be paid with a credit/debit card if paying over the phone. Please call customer service at (623) 930-3190 to complete set-up. Anyone in Glendale who owns a rental home must get a Transaction Privilege Tax (TPT) license from the Arizona Department of Revenue (ADOR) and pay the required tax.
Where can I send a check or money order to Glendale Civic Center?
DROPBOX: The drop box on the east side of the Civic Center Annex can be used to pay with a check or money order. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr. Our lobby hours are 8:00am to 5:00pm, Monday to Friday (excluding City observed holidays).
How can I contact Glendale AZ?
You can contact Glendale AZ using the following methods: Phone (623) 930-3190, Fax (623) 930-2186, or email custrel@glendaleaz. com. Their website is www. glendaleaz. com.
