Living in Grand Junction? Then you’re likely a customer of the city’s electric water sewer, stormwater, and trash services. Paying your monthly Grand Junction utility bill is easy when you know your options. This guide will walk you through how to pay, when bills are due, ways to save, and more.
Overview of Grand Junction Utilities
The City of Grand Junction provides essential utility services to residents and businesses within the city limits. This includes:
- Electricity
- Water
- Wastewater (sewer)
- Stormwater
- Trash collection
Services are administered by the City’s Utilities Department, They offer various payment methods and tools to conveniently pay your monthly utility bill,
When Grand Junction Utility Bills Are Due
Utility bills from the City of Grand Junction are issued monthly. Your due date depends on your service area:
- Bills for Areas 1-4 are due on the 17th of each month.
- Bills for Areas 5-8 are due on the 27th of each month.
You can find your service area printed on your monthly bill statement
To avoid late fees, payments should be made by the due date shown. You can pay anytime from when you receive your bill up until the due date.
Ways to Pay Your Grand Junction Utility Bill
The City of Grand Junction offers several convenient payment options:
- Online – Pay through CustomerConnect using credit/debit card or e-check.
- Phone – Call 970-244-1523 to pay by credit card or e-check.
- Mail – Send check or money order to PO Box 1809, Grand Junction, CO 81502.
- In person – Pay with cash, check, or card at the Utilities Building.
- Drop box – Use the drive-up box located downtown on 5th Street. No postage needed.
- Auto-pay – Set up recurring payments from a bank account.
Paying online or via auto-pay lets you avoid service fees. Mailed payments take the longest to process.
Tips for Saving on Your Utility Bill
Looking for ways to reduce your monthly utility costs in Grand Junction? Try these money-saving tips:
- Enroll in budget billing to spread costs evenly throughout the year.
- Use CustomerConnect to track usage and set alerts for high usage.
- Lower electric bills by installing LED lights and enabling power savings settings for appliances.
- Inspect faucets and pipes for leaks to avoid higher than normal water bills.
- Run full loads in the washing machine and dishwasher to conserve water.
- Adjust the thermostat a few degrees higher in summer and lower in winter.
- Improve insulation, seal air leaks, and weatherstrip doors to boost energy efficiency.
Every bit of conservation helps trim your utility expenses!
Manage Your Account Online
The City offers an online account management system called CustomerConnect. Registering lets you:
- Pay bills online
- View billing history
- Monitor daily usage
- Receive paperless billing
- Set up automatic payments
- Request service changes
- And more!
CustomerConnect makes managing your utility account quick and easy on desktop or mobile device. Enroll today for greater convenience and control.
Special Programs and Discounts
Grand Junction offers special utility programs and discounts for eligible customers:
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Payment arrangements for customers facing financial hardship.
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Budget billing to spread costs evenly over the year.
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Low-income senior and disability discounts.
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Payment assistance programs for qualifying low-income households.
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Rebates on energy-efficient appliance and lighting upgrades.
Check if you qualify for any money-saving programs that can lower your utility expenses.
Moving In or Out? Change Service Promptly
When moving in Grand Junction, remember to:
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Start new service 3-5 days before your move-in date. Provide lease or closing paperwork.
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Submit a transfer request online or call 970-244-1501 if moving between City properties.
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Cancel services online or by phone when you move out. Provide a forwarding address for final billing.
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Schedule a final meter read 2-3 days before your move-out date.
Changing service promptly ensures accurate final bills and avoids paying for utilities at unused properties.
Paying your Grand Junction electric, water, sewer, and trash bills is fast and straightforward when you use the convenient online and automated payment options. Monitoring your usage and participating in savings programs helps control costs. With a few simple steps, you can manage your City of Grand Junction utility account hassle-free and budget-friendly.
Online Login or Register
$2.19 transaction fee applies to all online payments including automatic credit card payments.
City of Grand Junction Impact Study Fee
FAQ
What is the average water bill in Grand Junction?
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Consumption in Gallons
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2023
|
Drought Rate
|
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0 – 3,000
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$21.77
|
|
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2,001 – 10,000
|
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$12.03
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3,001 – 10,000
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$3.71 /1,000
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|
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10,001 – 20,000
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$4.40
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$14.25
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Can I pay my Grand Junction utility bill online?
The City of Grand Junction allows you to make various payments online, including utility bills. To complete your payment, please select the appropriate payment center below.
Where can I pay a bill in Grand Junction?
It’s on the east side of the building at 910 Main Street (northeast corner of 9th and Main Street). You can drive up or walk up. When using drop boxes you need an envelope, but no postage is required. Make checks payable to the City of Grand Junction. No cash payments in drop boxes, please!.
How do I contact Grand Junction utility department?
For assistance, contact the City of Grand Junction Utility Department at: +1 (970) 244-1579
What is nexbillpay & how does it work in Grand Junction?
The city of Grand Junction has teamed up with Nexbillpay to give customers who want to use debit or credit cards an extra way to pay. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Citation Number (Must be 6 digits) provided on your statement.
How do I get my citation number in Grand Junction?
You can get your Citation Number (must be 6 digits) by calling the City of Grand Junction at 731-764-2871 if you don’t have your statement with you. You can also use our Quick Pay service to make a quick payment without making an account. Pay Now.
What services does the city of Grand Junction offer?
The City of Grand Junction’s Solid Waste Division picks up trash automatically for all residents with less than eight units who live in the city limits. Commercial refuse collection, curbside recycling, and bailing and marketing of recyclables are also available.
