How to Pay Your City of Gresham Bill: A Quick and Easy Guide

As a resident or business owner in Gresham, Oregon, you likely receive regular bills from the city for utilities, permits, licenses, and other municipal services. Paying your City of Gresham bills promptly is an important responsibility. The good news is the city offers convenient online and offline payment options to choose from.

In this comprehensive guide we’ll walk through everything you need to know about paying your City of Gresham bill easily and on time.

Overview of City of Gresham Bills

The City of Gresham bills residents and businesses monthly or periodically for various services provided, including:

• Water, sewer, and stormwater utility services
• Garbage, recycling, and yard debris collection
• Business and rental licenses
• Building permits and inspection fees
• Code enforcement and citation fines
• Miscellaneous municipal fees

Accounts are billed on a regular schedule with payment due dates listed. It is essential to pay each bill in full by the due date to avoid penalties. The city offers flexible payment methods to fit every customer’s needs.

Ways to Pay Your Gresham Bill

The City of Gresham offers various convenient options for paying your municipal bills Choose the payment channel that works best for you

Pay Online

The fastest and easiest way to pay a city bill is online through the Your Online Utilities (Y.O.U.) portal.

• Pay utility bills, permits, licenses, fines, fees, and donations
• Accepted payment methods are Visa, Mastercard, Discover, e-check
• $3.95 third-party transaction fee applies to credit/debit payments

Pay by Phone

Call 1-844-813-4738 to pay City of Gresham bills conveniently over the phone.

• Have your account number and amount due ready
• Visa, Mastercard, and Discover cards accepted
• $3.95 third-party fee applies to phone payments

Pay by Mail

Mail a check or money order payable to City of Gresham to:

City of Gresham
Attn: Finance Department
1333 NW Eastman Parkway
Gresham, OR 97030

• Include your payment stub or write the account number on the check
• Allow 5-7 business days for mailed payments to process

Pay in Person

Visit Gresham City Hall at 1333 NW Eastman Pkwy to pay your bill in person Monday-Friday.

• Accepted payment methods are cash, check, credit/debit cards
• In-person payments are processed instantly

Drop Box

A 24/7 drive-up drop box is located in the City Hall parking lot for after-hours payments.

Auto-Pay

Set up automatic monthly payments from your bank account through Y.O.U. to avoid late fees.

Payment Tips & Reminders

Follow these tips and reminders for smooth City of Gresham bill payment:

• Pay bills in full by the due date to avoid late fees
• Sign up for paperless billing to get reminders and avoid mail issues
• For mailed payments, allow 5-7 business days to reach City Hall
• Save payment confirmation numbers or receipts as proof
• Update your contact info if you move or change phone numbers

Late Payment Consequences

It’s important to pay City of Gresham bills fully by the listed due date each period. Here are the consequences of late payment:

• Utility bills incur a late fee of 5% if not paid on time
• Business licenses expire if renewal fee not paid by deadline
• Permit approvals may be revoked if fees go unpaid
• Failure to pay citations can result in fines being doubled
• Past due balances can be sent to collections, damaging your credit

Avoid fees and disruptions by paying on time. Contact the city promptly if you expect difficulty paying on time so alternate arrangements can be made.

Disputing an Incorrect Bill

If you receive a city bill that you believe is inaccurate, contact the department that issued the bill right away to dispute it. Have your previous statements and proof of normal charges ready. The city will investigate errors and remedy improper billing amounts. Be persistent if the resolution is unsatisfactory.

Getting Assistance Paying Your Bill

For residents facing financial hardship and unable to pay their utility or other city bills, Gresham offers assistance:

• Flexible payment plans spread balances over months
• One-time bill financial aid for qualifying households
• Discounts for seniors, veterans, and disabled customers

Contact the city before your bill is due to discuss hardship assistance options. Temporary relief is available for those who ask.

Going Paperless and Setting Reminders

Reduce clutter and ensure on-time payment by:

• Enrolling in paperless billing to receive statements electronically
• Setting email, phone, or calendar reminders for bill due dates
• Signing up for automated text or email bill reminders

Staying organized is key to avoiding missed payments and unnecessary fees.

Paying Your Gresham Bill Has Never Been Easier

Thanks to the City of Gresham’s flexible online and offline payment options, paying your municipal bills is quick and convenient. From the ease of electronic payments, to the drop box, to third-party retail locations, find the method that fits your needs.

Set reminders for yourself, go paperless, and consider enrolling in auto-pay. Keep your contact information and payment method up-to-date. And reach out for assistance if you ever experience hardship paying on time. By budgeting appropriately and making your Gresham bill payment a priority each month, you can maintain a positive relationship with the city and your community.