City Of Hollywood Bill Pay

How to Pay Your Utility Bill in Hollywood. FL

Living in the beautiful city of Hollywood, Florida comes with the responsibility of paying your monthly utility bill to the city for services like water, sewer, trash pickup and more. The City of Hollywood offers residents multiple convenient options to pay utility bills on time each month. Read on for a comprehensive guide on paying your Hollywood utility bill.

Overview of Hollywood Utilities

The City of Hollywood Department of Public Utilities provides water, wastewater, reclaimed water and trash collection services to over 140,000 residents across the city’s 30 square miles

They operate and maintain two water treatment plants five wastewater treatment plants over 530 miles of water mains, 430 miles of sewer lines, and four reclaimed water facilities.

Hollywood’s utility infrastructure is valued at over $1 billion. The utility department’s mission is to deliver top-quality, reliable services to enhance quality of life in Hollywood.

Billing and Payment Timeline

Hollywood utility bills are issued monthly and mailed to customers on the same day each month.

Your due date is 21 days after the bill date printed on your statement. For example, if your bill is dated January 15th, payment must be received by February 5th to avoid late fees.

Bills paid after the due date incur a late fee of $7.50 plus 1.5% interest. If a bill remains unpaid, service will be disconnected on the shut off date printed on the notice.

Reconnection fees apply to resume service after disconnection. Rates are approved annually by the Hollywood City Commission.

Ways to Pay Your Hollywood Utility Bill

The City of Hollywood offers multiple options to pay your utility bill conveniently before the due date:

Pay Online

The fastest way to pay is through Hollywood’s online payment portal at http://hollywoodfl.org/520/Pay-Your-Utility-Bill. Pay by e-Check for free or credit/debit card for a fee. Register your account to view billing history.

Pay by Phone

Call 954-921-3938 and select option 2 to use the automated phone payment system. Enter your info to pay 24/7 by card or e-Check with no fees.

Pay by Mail

Detach payment stub from your bill and mail with check or money order to the address listed. Allow 7 days for delivery to avoid late fees.

Pay in Person

Bring payment to Hollywood City Hall at 2600 Hollywood Blvd. Open 7am-6pm Monday through Thursday. Closed Fridays. Cashiers office or drive-thru window.

Bank Bill Pay

Use your bank’s online bill pay to send payments from your account. Takes 5-7 days to process so schedule accordingly.

Auto-Pay

Sign up for monthly autopay deductions from your bank account. Download enrollment form online and mail completed form with voided check.

Payment Drop Box

Use the drop box located outside City Hall north entrance to leave check or money order payments after hours.

Tips for Paying Your Hollywood Utility Bill

Follow these tips when paying your City of Hollywood utility bill:

• Check account number accuracy to prevent misapplied payments

• Allow 5-7 days processing time for mailed payments

• Enroll in autopay or reminders to avoid missed payments

• Inspect home for leaks if usage seems abnormal

• Pay a few days early to avoid late fees

• Notify the city if your contact info or address changes

• Keep payment receipts or confirmation numbers

• Contact utility billing with any bill questions before the due date

Staying on top of your utility account responsibilities ensures you avoid any service disruptions from the city.

What If You Can’t Pay on Time?

If an emergency prevents on-time payment, call Hollywood utility billing immediately to discuss payment plan options and avoid disconnection.

Based on your circumstances, they may be able to arrange a payment extension or make payment arrangements. You can also check if you qualify for utility assistance programs that help pay bills.

With proper communication and utilizing available resources, service disconnection can often be avoided even with a late payment. But you must act quickly.

Disconnection and Reconnection Process

Here is the standard disconnection process for overdue Hollywood utility bills:

• A past due notice is issued after non-payment by the due date

• A second notice follows in approximately 10 days warning disconnection is coming

• Around 25 days past the due date, utility service will be disconnected

• To restore service, you must pay the past due balance plus a $35 reconnection fee

• Service is restored once full payment is received, typically within one business day

Avoid the expenses and major inconvenience of shut-offs by maintaining a current utility account with on-time payments.

Payment Assistance Programs

If you are struggling to keep up with utility bills, Hollywood offers programs that can help:

LIHEAP – Low Income Home Energy Assistance Program provides federal grants to help pay energy-related bills, including city water/sewer bills. Apply through the county.

LEAP – Low Income Emergency Assistance Program sponsored by the city and funded by utility customer donations. Provides emergency utility bill grants for shut-off notices.

City Hardship Fund – Hollywood utility customers can apply for a hardship grant up to $150 twice per year to avoid disconnection.

Check eligibility requirements for these programs if utility bills are becoming unaffordable for your household. The utility billing office can also point you towards resources.

Moving In or Out of Hollywood?

If you are establishing new utility service in Hollywood, visit http://hollywoodfl.org/545/Utility-Service to apply online. You’ll need to provide your service address and personal details.

New account setup fees, deposits, and connection fees will apply. Service generally activates within 1-2 business days after starting service.

When moving out, request a final bill and service disconnect at least 3 days before your move date. This finalizes your account and initiates the security deposit refund process.

Updating your utility service details with the city ensures accurate billing when moving in or out of Hollywood.

Contact Hollywood Utility Billing

Reach the Hollywood Utility Billing team with any questions or concerns:

Phone: 954-921-3938

Email: [email protected]

Office Hours: Mon-Thurs 7am-6pm, closed Fridays

Address: 2600 Hollywood Blvd, Hollywood, FL 33020

Contact them right away if you see abnormal usage, experience service problems, or need help paying a past due bill. Their knowledgeable staff is ready to assist Hollywood utility customers.

Avoid Late Fees and Service Disruption

Paying your Hollywood utility bill is quick and easy through the many options offered by the city like online payments, auto-debit, drop boxes, and more.

Set payment reminders and utilize available assistance programs to maintain a current utility account. This prevents costly late fees, security deposit losses, and inconvenient service disruptions.

Keeping your Hollywood utility bill paid consistently demonstrates responsibility as a member of the Hollywood community.