Having reliable access to clean water is something most people take for granted these days. To keep providing high-quality water, the City of Humble needs residents to pay their water bills accurately and on time each month. This comprehensive guide will walk you through the various simple and convenient ways to pay your City of Humble water bill.
Overview of City of Humble Water Billing
The City of Humble Water Billing Department handles water accounts and billing for all residential and commercial properties in Humble. Here’s some key information to know:
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Bills are sent out monthly and are typically due around the 28th of each month,
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The City reads meters and sends bills for water only. Sewer charges come from a different provider.
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You can receive paperless e-bills instead of paper bills if preferred.
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Multiple payment options exist including online, phone, auto-pay, mail, and in person.
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Assistance programs like budget billing help customers pay bills more easily
Now let’s look at the fastest and easiest ways to pay your City of Humble water bill each month.
Pay Your Water Bill Online
The most popular payment method is online through the City’s water bill pay website. Follow these steps:
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Go to pay.cityofhumble.net.
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Enter your 10-digit account number with no dashes.
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Click “Login” and then select “Pay Bill.”
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Choose a payment amount and enter your details.
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Review everything carefully before submitting.
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Print or save the confirmation page after paying.
Online payments post instantly 24/7. You can pay by credit card, debit card, or e-check with no fees.
Pay by Phone
To pay your water bill over the phone, call 844-256-9616. Have your account number ready. Options include:
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Pay by automated system using your phone keypad.
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Speak with a representative to process card or e-check payments.
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Enroll in recurring auto-pay over the phone.
Phone payments process immediately as well. This is a good option if you prefer talking to a person or don’t want to go online.
Pay In Person
You can also pay your City of Humble water bill in person at:
City of Humble Water Billing Office
114 W. Higgins
Humble, TX 77338
Pay by cash, check, money order, or credit/debit card. Get a printed receipt as proof of payment. Keep in mind business hours are limited.
Sign Up for Recurring Auto-Pay
For maximum convenience, enroll in auto-pay to have your water bill paid automatically each month. You won’t have to remember to pay again!
To start auto-pay:
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Log into your account at pay.cityofhumble.net.
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Navigate to the Auto-Pay page.
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Select a payment method and confirm the agreement.
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Your bill will now be paid automatically going forward.
You can cancel or change auto-pay anytime. It’s that simple to set and forget paying your water bill!
Options if You Can’t Pay on Time
If you expect to miss paying your water bill by the due date, contact the Water Billing Department right away at 281-964-6040. They can explain options like:
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Payment extensions or plans – Spread out payments over several months.
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Late fee waivers – May waive fees if you contact them before the due date.
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Payment assistance – Programs may cover part of the bill based on need.
Let them know about financial hardships before your account becomes delinquent. Water service is too important to risk getting shut off.
Avoid Late Fees and Disconnection
To avoid penalties and potential water shut offs:
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Pay your water bill in full by the due date each month. Online payments post instantly.
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If late, call immediately and set up an extension or plan before disconnection.
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Notify the City if you move or no longer need service to stop billing.
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Update your contact info like phone and email for important notifications.
Paying on time protects your good standing with the water utility and your credit.
Frequently Asked Questions About Water Bill Payments
Below are answers to some of the most common questions about paying City of Humble water bills:
What are the main payment methods offered?
The City offers online, phone, auto-pay, mail, in-person, and drop box payment options. Online and phone payments are fastest.
Is there a fee to pay my water bill online?
No, the City does not charge any fees for online payments by credit card, debit card, or e-check.
When is my water bill due each month?
City of Humble water bills are due around the 28th of each month. Check your statement for the exact date.
What if I made a payment but still got a shut off notice?
This can happen if a payment gets delayed or crossed in the mail. Call the water billing office immediately to resolve the discrepancy.
Can I get billed electronically instead of by paper?
Yes, you can enroll in paperless e-billing to get bills sent to your email and pay online. Call water billing to set this up.
Who do I call for questions about my water account?
Contact the City of Humble Water Billing Department at 281-964-6040 or [email protected].
Paying Your Water Bill Has Never Been Easier
Gone are the days of having to mail in paper checks each month to pay utility bills. With the City of Humble’s convenient online and phone payment options, you can now pay in seconds any time of day or night. Sign up for auto-pay to save even more time and hassle. Keep your water account in good standing by paying each bill in full and on time every month.
