Living in Hutchinson, Kansas comes with access to essential city services like water, sewer, trash, and electricity. As a resident, you receive monthly or bi-monthly utility bills from the City of Hutchinson for these services. Paying your utility bill is easy through the city’s online payment system, by mail, over the phone, or in person.
The City of Hutchinson is committed to providing residents with convenient billing and payment options. Read on to learn the different ways you can pay your Hutchinson utility bill.
Pay Online
The fastest way to pay your Hutchinson utility bill is online through the city’s web payment system To pay online
- Go to HutchGov.com/Online Payments
- Select “Utility Billing”
- Enter your 10 digit account number
- Choose whether to pay the full balance or a partial payment
- Enter your credit card or bank account information
- Review payment details and click “Submit Payment”
Online payments are processed immediately and you will receive a confirmation email. There is no fee to pay your utility bill online.
Pay by Phone
Call 1-833-254-3764 to pay your Hutchinson utility bill over the phone, This automated payment system is available 24/7 and only takes a few minutes,
You will need to enter your 10 digit account number and zip code. Choose whether to pay the full balance or a partial payment. Have your credit card or bank account information ready.
Phone payments are processed right away. A convenience fee of $1.50 applies to phone payments.
Pay by Mail
To pay your utility bill by mail, detach the payment stub from your paper statement and mail it with your check or money order. Payments should be mailed to
City of Hutchinson
PO Box 1567
Hutchinson, KS 67504
Write your 10 digit account number on the check or money order. Allow 5-7 business days for mailed payments to be processed and avoid late fees.
Pay in Person
You can pay your City of Hutchinson utility bill in person at:
- City Hall (125 E Avenue B, Hutchinson, KS)
- Hutchinson Public Library (901 N Main St, Hutchinson, KS)
Both locations accept cash, checks, money orders, and credit/debit cards. City Hall is open Monday-Friday from 8am-5pm and the library is open Monday-Thursday 9am-8pm, Friday-Saturday 9am-5pm.
Bring your paper bill or have your account number. Get a receipt immediately when paying in person. The library charges a $1.50 convenience fee for credit/debit payments.
Payment Assistance
If you are struggling financially, the City of Hutchinson offers payment assistance programs:
- Payment arrangements – Set up a payment plan to pay your balance over time while still receiving services
- LIEAP – Low Income Energy Assistance Program provides federal money to help lower income residents pay utility bills
- Project Care – Donations used to assist low income households pay past due utility balances
Contact Utility Billing at 620-694-1900 to learn more about qualifying for bill payment assistance. Disconnection of services due to non-payment is a last resort.
Account Management
You can manage your City of Hutchinson utility account online or by phone:
- Update account and contact information
- View billing history
- Check meter readings
- Receive bills electronically
- Report service issues
Managing your account helps ensure accurate billing and quick resolution of any issues. Update mailing address if moving and enroll in paperless billing to get bills by email.
Avoid Late Fees
City of Hutchinson utility bills are due on the 10th of each month. A 10% penalty is added to bills not paid by the due date. Avoid penalties and disconnection by paying on time each month.
If the due date falls on a weekend or holiday, you have until the next business day to pay without incurring late fees.
Get Billing Help
Paying your utility bill is an essential part of living in Hutchinson. The City aims to make paying easy through online, phone, mail, and in-person options. Contact Utility Billing at 620-694-1900 if you have any questions about your bill, need help paying on time, or want to learn about assistance programs.
Keeping your City of Hutchinson utility account current allows you to access the fundamental services that make Hutchinson a great place to live. Use the convenient payment methods to pay your bill each month. Reach out for help if you need support paying your utility charges.
Each month, the City of Hutchinson invoices residents for water, wastewater, garbage, and storm water services. Please refer below for monthly charges.
HANDBOOK FOR WATER, WASTEWATER, & STORM WATER UTILITIES
Bill Hutchinson Pleads Not Guilty
Does Hutchinson offer free online payments for my utility bill?
We’re happy to let all Hutchinson residents pay their utility bills online for free, with no extra fees.
What services does the city of Hutchinson offer?
Each month, the City of Hutchinson invoices residents for water, wastewater, garbage, and storm water services. Please refer below for monthly charges. A GUIDE TO WATER, WASTEWATER, AND
Can I discontinue refuse service if I leave Hutchinson?
HANDBOOK FOR WATER, GARBAGE WASTE, The only requirement is that the absence from the Hutchinson residence is at least 60 consecutive days.
Where can I get a deferral of a special assessment in Hutchinson?
Application for Deferral of Special Assessment Updated 4/26/2024 The City of Hutchinson also picks up recycling and organic compost. Compost questions should be referred to Creek Side Website or (320)587-6762. Missed pickup of garbage, recycling or compost bins please Utility Billing at (320)234-5672.
