How to Pay Your City of Jackson Water Bill Online, by Phone, or In Person

Having running water in your Jackson, MS home or business is an essential utility. But remembering to pay your City of Jackson water bill by the due date each month is critical to avoiding service interruptions. The city offers various convenient ways to pay your water bill digitally or in person.

In this guide we’ll walk through the online account options, online bill pay automated phone payments, in-person payments, and going paperless. Read on to learn the easy ways to stay on top of your City of Jackson water account and avoid late fees.

Setting Up Your City of Jackson Online Account

To unlock the full range of online bill pay options with the City of Jackson, first create an online account through JXN Water. Here’s how simple it is:

• Go to JXN Water’s website and click on “Account Login”.

• Choose “New User Registration”.

• Enter your account number, email, phone number and create a password.

• Agree to the terms of use and click “Submit Registration”.

• Check your email for a verification link to complete setup.

Once your online account is activated, you’ll gain access to convenient billing and payment features, including one-time payments, auto-pay enrollment, and paperless billing.

Making One-Time Online Payments

The quickest way to pay your City of Jackson water bill digitally is through one-time online payments via your JXN Water account.

To make a one-time payment:

• Log into your JXN Water account.

• Locate and click on the “Pay Bill” link.

• Enter your payment amount and select your payment method.

• Provide your payment details and click submit.

The major benefit of one-time online payments is instant processing, avoiding mail delays and late fees. You can securely pay your water bill from anywhere, 24/7.

Enrolling in Auto-Pay

For automated hands-free water bill payment, enroll in JXN Water’s Auto Pay through your online account. This links your bank account or card to automatically pay each monthly bill in full.

To start Auto Pay:

• Log into your account and click your name > Auto Pay.

• Enter your account details.

• Select your preferred payment date each month

• Review and submit your enrollment.

Once enrolled, JXN Water will automatically charge your linked account to pay your water bill on the scheduled date each billing cycle. Ensure your account has enough funds when payments are processed to avoid fees.

Paying Your Water Bill Through Your Bank

Many banks and credit unions now offer online bill pay services you can use to easily pay your City of Jackson water bill. Setup the city as a payee in your bank’s system to schedule one-time or recurring payments.

To pay through your bank:

• Log into your bank account’s online bill pay section.

• Add the City of Jackson as a new payee using your account number.

• Pick the date and payment amount for each transaction.

• Review and submit the payment details.

Your bank will automatically deliver payments to the city by your designated date each month. Linking your water account to your bank bill pay saves time.

Paying by Phone

The City of Jackson offers an automated phone payment system you can use to pay your water bill by phone. Call (601) 960-2090 to securely process credit, debit and e-check payments by phone.

To make a payment:

• Call the number above and select “Water Bill Payment” from the menu.

• Enter your account number.

• Choose your payment method and enter your details.

• Confirm the payment info and submit.

The phone payment system is available 24 hours a day, 7 days a week for your convenience. It’s quick and easy for one-time payments.

In-Person Payment Options

While the City of Jackson encourages digital payments for speed and convenience, you can still pay your water bill by cash, check or money order in person at:

• City Hall at 219 S President St.

• Metrocenter Mall at 3645 Highway 80 West

Just know in-person locations have limited hours and risk unexpected closures. Paying online or by phone is more reliable for on-time delivery.

Go Paperless with eBill Statements

In addition to digital payment options, City of Jackson customers can enroll in paperless eBill statements through JXN Water online account management. This delivers bills digitally rather than by mail.

To go paperless:

• Log into your JXN Water account and click “Paperless Options”.

• Select Go Paperless and enter your email address.

• Click “Submit” to complete enrollment.

You’ll get an email each month when your new eBill is ready to view and pay online. Skipping paper bills is eco-friendly and faster.

Avoid Late Fees with Online Payments

At the end of the day, the biggest benefit of paying your City of Jackson water bill online is avoiding late fees. Mailed payments can get delayed or lost, leading to penalties. But online and phone payments process instantly, guaranteeing on-time delivery.

Paying online provides peace of mind that your payment won’t be late. And auto-pay means you’ll never miss a deadline. Take advantage of the City of Jackson’s digital billing and payment options for maximum convenience and timely water bill payment.