Living in the beautiful south Texas city of Laredo? Then you likely receive your water electricity and other utility services from the City of Laredo Utilities Department. Paying your monthly utility bill is essential to avoid any service interruptions or penalties. Luckily, the City offers convenient online payment options to customers.
In this comprehensive guide, we’ll walk through how to pay your City of Laredo utility bill online through the Click2Gov web portal. We’ll cover the steps to make a one-time payment, set up recurring payments, manage your account details and more. Read on to learn how easy and quick paying your bill can be!
Getting Started with Click2Gov
The City of Laredo offers an online self-service web portal at https //lare-egov.aspgov.com/Click2GovCX/index.html where residents can access their utility account view statements, make payments and manage profile details.
To start using Click2Gov, you will first need to have an active City of Laredo utility account. Make sure your account information is up-to-date with your current name, service address, phone number and email address. This ensures everything matches when making payments.
You’ll also need to sign up for paperless billing to access the online portal. You can enroll to receive digital billing statements instead of paper statements in the mail through the City’s ebill enrollment page.
Once your account is ready to go, you can start paying your City of Laredo bill conveniently online in just minutes.
Making One-Time Payments
The quickest way to pay your utility bill through Click2Gov is with a one-time payment on the website. Just follow these simple steps:
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Enter your 10-digit utility account number
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Click “Continue”
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Select “Make Payment”
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Enter your payment amount and select a payment method
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Provide your credit/debit card details or bank account info
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Verify payment details and click “Continue”
That’s it! The payment will process instantly and you will receive an email receipt as confirmation. Paying your City utility bill online is quick, easy and secure.
Setting Up Recurring Payments
For even more convenience, you can set up recurring payments through Click2Gov to have your utility bill paid automatically each month on the due date.
Simply follow the steps to make a one-time payment, but select the “Recurring Payment” option instead. You can set up automatic payments using your credit card, debit card or bank account.
Recurring payments ensure you never miss a payment or deal with late fees again!
Managing Your Utility Account Online
In addition to making payments, Click2Gov allows you to:
- Check your current account balance
- View billing statements and payment history
- Update your contact information
- Set up paperless billing
- Enroll in budget billing to even out payments
- Sign up for bill reminders and past due notifications
Click2Gov provides a simple, convenient way to stay on top of your City of Laredo utility account management.
Paying Your Bill In-Person
If you prefer to pay your utility bill in-person, you can do so at one of the City of Laredo’s customer service centers:
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Jefferson Street – 1102 Bob Bullock Loop
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El Pico Water Treatment Plant – 1352 Pico Boulevard
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Utilities Cashier Lobby – 5816 Daugherty Avenue
You can also utilize the drive-thru service, 24 hour drop box, or pay by phone using the automated payment system at 956-721-2051.
No matter which payment method you choose, the City of Laredo offers flexible options to fit your needs and schedule. But using Click2Gov for quick, secure online bill payment can save you time each month.
Helpful Payment Tips
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Pay your utility bill by the due date listed on your statement to avoid penalties. Online payments process faster, so pay 1-2 days before the due date.
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Set up account notifications and reminders through Click2Gov so you never miss a payment.
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Have your account number handy anytime you make a payment online or by phone.
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Contact City of Laredo Utilities Customer Service at 956-721-2051 if you have any account or payment issues.
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For water service issues, call 956-721-2081. For electric service issues, call 956-721-2080.
Paying your City of Laredo utility bill online using Click2Gov is fast, easy, and secure. The self-service portal allows you to manage payments and your account details 24/7 in just minutes. Sign up today to simplify bill payment each month!
How to Pay Your Bill
You can pay your water utility bill different ways. We offer an Affordability Assistance Program for certain qualifying customers. We also offer electronic notifications in addition to hard copies of your statement. You can opt-in by registering your email address with our Customer Service team at City Hall Annex.
You can securely pay using a Visa, MasterCard, or American Express debit and/or credit card at the City of Laredo’s Click2gov site (except between 3:00am and 4:00am), and access account information. A $2.75 convenience fee will be added when using this service (The Ordinance shall become effective as soon as the utility software is updated but not before January 2, 2023). Note that payments are posted the following business day.
Pay your water bill over the phone by calling 956-721-2032. (We accept Visa, MasterCard, and American Express.) A $2.75 convenience fee will be added when using this service (The Ordinance shall become effective as soon as the utility software is updated but not before January 2, 2023). Remember to have your account number ready. For other inquiries, call our customer service team at 956-727-6402.
The Drive-Thru Service is located on the north side of City Hall Annex at 1102 Bob Bullock Loop. Drive-thru will remain open for all payments such as taxes, utilities, alarm permits, paving, force cleaning, beer and wine, hotel/motel, water contracts, hazmat, and demolition.
Mail Payments to City of Laredo, P. O. Box 6548, Laredo, Texas 78042. (Checks or Money Orders only). Please include your account number(s) on all checks and correspondence. Please allow 7 busines days from delivery to post office for mail in payments to be processed and posted to your account. Please do not send cash.
Pay by Bank Draft
The City of Laredo Utilities Department also offers automatic bank draft, an electronic funds transfer payment service which allows the automatic debit of your monthly utility bill from your bank account. This service is offered free of charge. The debit occurs on the due date of your bill each month. You will still receive a monthly bill for your review. Click here to sign up.
City of Laredo Utilities – Click2gov walk through!
How do I pay my utility bill in Laredo?
You can pay with cash, check or credit/debit card when paying at the utility billing office. Laredo has four self-service bill payment kiosks spread out around the city. These kiosks are open 24 hours a day, seven days a week and accept cash, credit/debit cards, and checks. No change is given for cash so bring exact payment.
How do I pay a credit card in Laredo?
On the City of Laredo’s Click2gov site, you can safely use a Visa, MasterCard, or American Express debit or credit card to pay (except from 3:00am to 4:00am) and see your account information.
What does the city of Laredo Utilities Department do?
The City of Laredo Utilities Department’s job is to give people in the city reliable, high-quality water and sewer services. Water and sewage services are provided by the City of Laredo Utilities Department within the city limits and in areas outside of those limits.
How do I pay my click2gov bill in Laredo?
In addition to Click2Gov online payments, Laredo offers a simple pay-by-phone option for quick bill payment. Call 956-721-2032 anytime 24/7 and have your 10-digit account number ready. You can make a payment immediately using your credit, debit or check card. A $2. 75 convenience fee applies to phone payments.
Does Laredo have a bank draft service?
Automatic bank draft is an electronic funds transfer payment service offered by the City of Laredo Utilities Department. This service lets your monthly utility bill be taken directly from your bank account every month. This service is offered free of charge. The debit occurs on the due date of your bill each month.
How do I send a money order to Laredo Texas?
Mail Payments to City of Laredo, P. O. Box 6548, Laredo, Texas 78042. (Checks or Money Orders only). Please include your account number (s) on all checks and correspondence. Kindly allow seven business days from the time your payment arrives at the post office for it to be processed and credited to your account. Please do not send cash.
