How to Pay Your Water Bill to the City of Lawrenceville

Choose a method of payment that works best for you and your life.

You may elect to have your monthly utility bill automatically drafted from your bank account by completing the Online Automatic Bank Draft or complete the Automatic Bank Draft form (PDF) and delivering it to City Hall along with a voided check.

To cancel an Automatic Bank Draft, complete the Account Changes Form. In the “What needs to Change” field please indicate “Stop Automatic Bank Draft”.

• Many banks offer a bill pay service via their website. These services will allow the account holder to set up payees online and submit payment requests. The bank will debit your account and forward payment directly to us by a printed and mailed check or electronically as an Automated Clearing House (ACH) transaction. Your bank may or may not charge a fee for this service. Please contact your bank for information and assistance on using this service.
• If you elect to use this service, please set up the payment to be made out to the City of Lawrenceville and include your utility account number. If you are making payment for multiple utility accounts, please create a separate payment for each account.
• Typically, regular bank electronic transactions will be delivered in one to two business days, and checks printed and mailed on your behalf will be delivered in five to seven business days.

• Utility Account Payments may be made online using MasterCard or Visa.
• Please allow 24 to 48 hours for transactions to be posted to your account.
• For questions or support in using the Customer Portal, please call Customer Service at Phone: 678-407-6675 or email Customer Service.

• Utility Account Payments may be made by phone using Visa or MasterCard. Call toll free to Phone: 1-877-755-7556 to be connected to our automated phone payment system.
• Please allow 24 to 48 hours for transactions to be posted to your account.

Please mail payments to: City of Lawrenceville Utility Payments P.O. Box 2200 Lawrenceville, Georgia 30046

Please allow 7 to 10 business days for mailed payments to be received and posted to your account.

Pay In-Person at City Hall

• Payments may be made using cash, check, money order, Visa or MasterCard credit or debit cards, or in-person at City Hall during regular business hours.
• After hours payments may be made using the night drop box located beside the drive-through payment window.
• Payments received after 5 pm are posted to accounts on the next business day and may be subject to additional fees and penalties.

• If your account has been disconnected or scheduled for disconnection for non-payment there is a $60 administrative fee that will be charged to your account.
• If you would like for your service to be restored the same day, an additional fee of $65 will be charged to your account. Same day service is not guaranteed, and is based on the available resources.
• A $1.00 per month statement fee will be incurred for paper billing to offset printing and mailing costs. Signing up for e-billing will remove this $1.00 fee from your account as long as you are enrolled.
• A $1.95 per month statement fee will be incurred for cash, check, or card payments to offset payment processing fees. Signing up for auto-bank draft will remove this $1.95 from your account as long as you are enrolled.

After making your payment, please contact Customer Service if you would like same day service. Services are restored between 8:00 am and 5:00 pm Monday through Friday.

If you need payment assistance, the City has partnered with the Lawrenceville Response Center to assist eligible customers.

Help Paying Your Water Bill Campaign

FAQ

What is the phone number for Gwinnett County water payment?

Just call 678. 376. 6800 from 8:00am to 5:00pm Monday through Friday (excluding holidays). Please allow up to 3 business days for mailing and processing time. You can conveniently pay your Gwinnett County water bill at thousands of Western Union Quick Collect locations nationwide!.

What is the phone number for the city of Lawrenceville gas bill?

What changes have been made to Lawrenceville utilities billing & payment solutions?

Lawrenceville Utilities has implemented new billing and payment solutions for our customers. There are a number of improvements requested by customers that will be immediately noticeable. The updates include: Ability to request e-mail bills.

What is the city of Lawrenceville customer self service portal?

There is a new and easy way to look at customer and account information on the City of Lawrenceville Customer Self Service portal! With CSS, you can set up automatic payments! Update, view, and modify with a click of a button with Customer Self Service. Exciting Changes to Your Utility Billing are Here!.

How do I pay my Lawrenceburg utility bill online?

Lawrenceburg Utility Systems offers you many ways to conveniently pay your bill. SmartHub is LUS’s online bill payment system. It lets you make one-time payments, set up automatic payments, view your billing statement, and even see how much you’ve used utilities in the past.

How do I pay my Lawrence utility bill online?

The City of Lawrence uses Paymentus to process credit card payments online, as well as over the telephone. To pay with Visa, Discover or MasterCard by telephone call (877) 506-3115. Additional payment options including Auto Bill Pay, paying by mail, at drop box locations, or in person. These payment options are ONLY for Utility Bills.

How do I pay my property tax in Lawrenceville?

Request copies of open record documents from the Lawrenceville City Clerk. View or pay your personal or real estate Property Taxes online with Customer Self Service. View current Bid and RFP opportunities to do business with the City. Pay your Traffic Citation online. Make a payment or check your utility account.

Why do I need to fill out a Lawrenceville utilities application?

Builders, real estate agents, or management companies for residential properties must fill out this application with their business information. If you are moving and need to move or transfer your Lawrenceville Utilities service to a new place, this is the form to use.