Having access to clean, reliable drinking water is something we often take for granted. But operating a municipal water system takes extensive infrastructure and resources. As a customer of Madison Water Utility, paying your water bill ensures this vital service continues flowing. What are the ways Madison, WI residents can pay their city water bill? Let’s take a look at the payment options.
About Madison Water Utility
First, some background. Madison Water Utility provides water service to over 260,000 people in Madison, WI and surrounding areas Some key facts about the utility
- Founded in 1882, one of the oldest in Wisconsin
- Over 1,000 miles of water mains
- 2 water treatment plants with capacity of over 50 million gallons per day
- Over 55,000 water customers
- Rates among the lowest for cities in Wisconsin
Delivering safe, high-quality water relies on customers paying their water bills. So what are the ways to pay your Madison water bill?
Payment Options for Madison Water Bills
Customers have several options to pay their Madison Water Utility bill conveniently:
Pay Online
The easiest way for most is paying online through the Municipal Online Payment portal You can either pay as a guest or set up an account Online you can
- Pay with eCheck at no fee
- Use credit/debit cards (fees apply)
- Go paperless with e-bills
- Enroll in auto-pay
Pay by Phone
Call 1-877-822-8414 to pay your Madison water bill over the phone. Have your account number handy. Again, eCheck has no fee while cards have a $2.95 fee.
Pay by Mail
Mail a check or money order made out to City Treasury with your payment stub to:
City of Madison Treasury
PO Box 2997
Madison, WI 53701-2997
Pay in Person
Bring cash, check, or card to pay at:
Madison Water Utility
119 E Olin Ave
Madison, WI 53713
Monday-Friday 7:30am-4:00pm
No fee for cash/check/card payments made at the utility customer service office.
Enroll in Auto-Pay
For hands-off payment, enroll in auto-pay when creating your online account. This automatically pays your bill from your payment method each month.
Assistance Paying Your Madison Water Bill
If you’re struggling to pay your Madison water bill, they offer a Customer Assistance Program (MadCAP) providing payment support based on income eligibility. Apply through the Madison Water Utility.
Exceptional Service Backs Madison’s Water
By paying your water bill promptly, you support Madison Water Utility’s operations that deliver fresh water straight to your tap. They make it easy to pay online, phone, mail, or in person. Keep your account current and water flowing in Wisconsin’s capital city.
CDA Rent (Public Housing)
- Pay General Billing Invoices Make payments on a General Billing Invoice that you received from the City of Madison.
- Pay a Madison Municipal Services Bill Water, sewer, stormwater, urban forestry, and landfill.
New Municipal Services Payment Portal
The City of Madison moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features.
Madison Water Utility faces $6 million cash deficit
FAQ
What is the phone number for the city of Madison MS?
How much are utilities in Madison WI?
Does Madison have a municipal services payment portal?
Municipal Services Payment PortalThe City of Madison uses an online Municipal Services payment portal for all bill pay. For e-billing, auto-payment, and getting alerts about water use, you will need to make a new account and sign up for these services.
How do I pay a water bill in Madison MS?
Madison’s water can be classified as “natural artesian spring water. ” City of Madison water bills can be paid online via this link. If you’d rather not mail your payment, you can drop it off at the Denson Robinson Public Services Complex or the drop box in front of City Hall (1239 Hwy 51, Madison, MS 39110). PAY WATER BILL.
Does Madison water utility charge a fee?
Fees:Checking and savings accounts (eCheck) have no fee. Credit and debit card payments have a $2. 95 service fee. Get in touch with us at 608-266-4641 or here if you’re looking for a different service. Madison Water Utility FAQs 119 E Olin Ave, Madison WI Terms and conditions Get in touch with us ©2024 Tyler Technologies
How much does it cost to make a payment in Madison?
The service fee charged will be the greater of $1. 50 or 2. 49% of the payment amount. The City of Madison does not receive any of the processing fees. With this system, you can look up your account, view your current balance, and make a one-time payment.
Why did the city of Madison move to a new payment portal?
The City of Madison moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. You will need to make a new account and re-sign up for features like e-billing, auto-pay, and high water use alerts if you use them. Register / Sign In.
What is included in my Madison Municipal Services Bill?
The following fees and rates are included in your Madison Municipal Services bill: » Make an account or pay as a guest You can sign up for e-billing and auto-pay. Credit and debit cards: Card payments have a $2. 95 service fee. There is a $500 payment maximum for credit cards. There is no maximum for debit cards.
