Paying your utility bills should be quick and easy, not a hassle That’s why the City of McKinney offers a variety of convenient options for residents and businesses to pay their water, trash, and other city bills In this article, we’ll walk through the different ways McKinney utility customers can pay their bills, from online payments to auto-draft and more.
Paying Online
The easiest way for most people to pay their City of McKinney bills is online. On the City of McKinney website, you can either make a one-time payment or set up recurring payments to be drafted from your bank account each month.
To pay online, you’ll need your account number and the amount due. Simply go to the website, click on “Pay / Start / Stop Service,” and enter the required information. You can pay using a credit card, debit card, or e-check. Payments made before 11:59pm CST will be posted to your account that same day.
Paying online is fast, secure, and allows you to avoid lines at City Hall or waiting on the phone You’ll receive a confirmation email that your payment went through, and you can view your payment history anytime by logging into your account.
Paying by Phone
You can pay your City of McKinney bills over the phone by calling 972-547-7550. If you’d rather talk to a real person, The agents are open from 8:30 a.m. to 4:45 p.m. CST, Monday through Friday.
To pay by phone, you’ll need to provide your account number and debit/credit card information. There is no fee for paying by phone. Just call the number, follow the prompts, and a customer service agent will assist you in making a payment.
Paying by Mail
Paying by mail is easy for those who prefer paper bills and checks. Simply mail your payment stub and a check or money order payable to City of McKinney to:
City of McKinney
P.O. Box 8000
McKinney, TX 75070
Be sure to allow 7-10 business days for your mailed payment to reach the City and be processed. Payments must be received (not postmarked) by the due date to avoid late fees.
Paying in Person
You can also pay your City of McKinney bill in person at the Utility Billing office located at 401 E. Virginia St., McKinney, TX 75069. Payments made in person can be done via cash, check, money order, or credit/debit card.
The Utility Billing office is open Monday through Friday from 8:30am to 4:45pm CST. You will likely need to take a number and wait in line during high volume times. Bring your most recent bill or account number to reference when making an in-person payment.
Auto-Pay and Recurring Payments
Setting up automatic bill payment is a simple way to make sure you never miss a due date. If you set up auto-pay, the City of McKinney will take money out of your bank account every month to pay your bills.
To sign up for auto-pay, just go to the City’s website, log in to your account, and fill out the online form. You will have to agree to the company’s rules and give them information about your bank account.
You can opt out of auto-pay at any time by updating your account settings. You’ll receive an email reminder 3 days before your scheduled auto-payment as well.
Payment Assistance Programs
If you are having trouble paying your City of McKinney utility bill, you may qualify for a payment assistance program. The City partners with several local organizations to provide bill payment help for qualifying low-income households.
Some of the payment assistance options include:
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Life Message’s Project SHARE – Provides up to $150 in utility assistance for eligible households. Call 214-420-5625 or visit https://www.lifemessage.org/share/ for details.
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St. Vincent De Paul Help Hope Program: Helps with up to $250 of your utility bills Call 972-542-0433 or visit https://www. svdpdallas. org/get-help/utility-rent-mortgage-assistance/ for information.
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Salvation Army McKinney Corps – Provides limited emergency utility and rent assistance. Call 214-637-6117 for intake.
If you are struggling to pay your bill, contact the City of McKinney Utility Billing office at 972-547-7550 to learn about eligibility for these and other assistance programs. Act quickly once you receive a shut off notice to avoid service interruption.
Summary
Paying your City of McKinney utility bill should be simple and straightforward. With options to pay online, by phone, by mail, in person, or via auto-draft, you can choose the payment method that fits your needs. Reach out to the Utility Billing office with any questions or for help enrolling in paperless billing and automatic payments. And contact them right away if you receive a shutoff notice so they can help you access bill assistance programs if eligible. Simplify your life and pay your City bill in just a few quick clicks each month.
City at Work – New Water Billing System
How do I pay my McKinney water bill online?
Follow these tips for smoothly paying your McKinney water bill online: Have your latest water bill handy to reference your account number and amount due. Pay a few days before the due date to allow processing time. Set up recurring payments or auto-pay to avoid late fees. Save payment confirmation as proof if needed.
How do I make a McKinney payment?
By mail: Send your payment coupon and check to City of McKinney, PO Box 8000, McKinney, TX 75070. Allow 5 business days for processing to avoid late fees. In-person payment ensures same day processing. It’s a good option if you need confirmation or prefer paying face-to-face.
How do I pay my taxes in McKinney?
If you prefer handling payments over the phone, the City of McKinney offers a few options: Self-service: Call 972-547-7550 and use the automated phone system to pay by credit card 24/7. Customer service: From 8:30am-4:45pm Monday-Friday, speak to a customer service agent who can take your payment by credit card or debit card.
How much do utilities cost in McKinney?
Utilities (Monthly) Both owning and renting come with utility expenses. These costs include basic services such as energy and telecommunications. In McKinney, energy bills cost around $145. 64 per month. What services does McKinney City water billing provide?.
How do I contact the city of McKinney?
Contact Us City of McKinney 222 N. Tennessee St. McKinney, Texas 75069 Phone: 972-547-7500 Webmaster Transparency Transparency Center
How do I start new water service in McKinney?
If you’re moving to a new home or office in McKinney and need to start new water utility service, follow these steps: Contact the water billing department 1-2 weeks before your move date. Provide your new service address and personal/business details. A deposit may be required if you have no prior utility history with the city.
