The Convenient Ways to Pay Your City of Midwest City Utility Bill

Living in the city of Midwest City provides residents with access to important utilities like water sewer sanitation, and more. To continue receiving these essential services, customers must pay their utility bills regularly. The City of Midwest City offers various convenient payment options to make it easy for residents to pay their bills on time each month. In this article, we’ll explore the different ways Midwest City utility customers can submit payments.

Online Bill Pay

The easiest way for many customers to pay their Midwest City utility bill is online. The city offers online bill payment through their website, allowing customers to pay with just a few clicks on a computer or mobile device.

To utilize the online payment system you must first set up an account on the Midwest City website. Once registered, you can log in anytime to view your current balance and payment history. The online system also lets you opt for paperless billing to remove the hassle of receiving bills in the mail.

When paying online Midwest City provides two options

• One-time payments – Pay your current balance only.
• Auto-pay – Set up recurring payments to be deducted automatically each month.

The convenience of paying online comes at a small cost – Midwest City charges a $2.75 transaction fee for online payments. But avoiding late fees and freeing yourself from paper bills can be worth the extra couple of dollars each month for many customers.

Mail-In Payments

For those who prefer not to pay bills online, mailing in a payment is still an option. Utility payments can be mailed to:

City of Midwest City
P.O. Box 268896
Oklahoma City, OK 73126-8896

To mail payments, enclose your remittance stub from your paper bill along with a check, money order, or cashier’s check. Be sure to allow 3-5 business days for your mailed payment to reach the city and be processed to avoid late fees.

The benefit of mailing payments is that there are no convenience fees like there are with online payments. Just the cost of a stamp gets your payment submitted by mail.

24/7 Drop Boxes

In addition to mailing in payments, Midwest City provides two secure drop boxes next to the drive-through window at City Hall. Customers can drop off check or money order payments 24/7. One benefit of the drop boxes is being able to submit payments outside of normal business hours.

Drop box payments are emptied twice on weekdays – once in the morning and again in the afternoon. This allows payments to be processed quickly. Payments made after 3:30pm on weekdays are posted the next business day.

Drive-Through Window

For those who want to hand-deliver payments or need same-day posting, the City Hall drive-through window is an excellent option. The drive-through is open Monday – Thursday from 7:30am – 5:30pm and Fridays from 7:30am – 11:30am.

At the drive-through, you can pay by cash, check, or credit/debit card. Payments made at the drive-through by 2pm on weekdays will get posted the same day. This can be useful if you need to have a service restored or avoid late fees. Just be prepared for the $2.75 card payment fee if not paying by check or cash.

In-Person Payments

Don’t want to deal with the drive-through line? You can also pay your Midwest City utility bill in person at the walk-up counter inside City Hall. The lobby counter keeps the same hours as the drive-through for fast and convenient payment processing.

When paying in person, you can pay by any method – cash, check, money order, or card. Just like with the drive-through, in-person payments made by 2pm on weekdays are posted the same day. The lobby offers a great way to speak directly with a customer service rep about any billing questions when you come to pay.

Pay by Phone

In the past, Midwest City allowed utility payments over the phone. However, as of January 2010 the city no longer accepts payments by phone under normal circumstances.

The main reason for discontinuing phone payments was to improve customer service response times. With less time spent taking payments, customer service reps can better assist with account inquiries.

However, the city may make exceptions during extreme weather events that prevent customers from paying by other means. In emergencies like winter storms, it doesn’t hurt to call and see if phone payments are being accepted temporarily. Aside from those rare cases, though, plan to pay your bill using one of the other convenient options.

Bank Account Drafts

One easy way to set payments on autopilot is by signing up for automatic bank drafts. With this option, your utility payment is deducted directly from your checking account each month.

To start bank drafts, complete the authorization form available on the Midwest City website and submit a voided check. Drafts will then be taken from your account 6 days before the due date each month, ensuring your payment arrives on time.

Bank drafting avoids headaches of late payments, mailing checks, and convenience fees. Just monitor your account balance monthly to ensure funds are available for drafting. Let the city know immediately if your account information changes to prevent any disruptions of automated payments.

Which Payment Method is Best?

With so many payment choices, which option is right for you? Here are some of the factors to consider when choosing how to pay your Midwest City utility bill:

• Convenience – Online and bank drafts are most convenient by setting and forgetting payments.
• Speed – Drive-through, counter, and online allow same-day processing.
• Cost – Mailing or bank drafts avoid fees, unlike online and cards.
• Payment Proof – Keep receipts or bank records if you need evidence of payment.
• Customer Service – In-person, drive-through, or phone provide direct assistance.

Evaluate both your budget and preferences to select the payment method that fits your needs each month. Midwest City’s variety of options makes it simple to pay your utility bill in a way that works for you.

Avoid Late Fees and Service Disruption

Regardless of how you decide to pay your Midwest City utility bill, be sure to remit payment by the due date each month. Late fees can apply after the due date and seriously delinquent accounts may have services disrupted.

Pay special attention to City Hall business hours and allow mailing time if sending payments. Online and auto-drafts can provide peace of mind by ensuring your payments are always on time.

By understanding Midwest City’s payment options and paying every bill by the deadline, you can avoid unnecessary fees or service interruptions. Utilize the choice of payment types that best suit your needs to simplify paying your monthly utility bill. Convenient payment and budget-friendly utilities are two great perks of living in Midwest City.