The City of Moses Lake offers a convenient online bill payment system that allows residents to view and pay their utility bills digitally. Read on to learn all about using the City of Moses Lake online portal to manage and pay your municipal utility bill each month.
Overview of City of Moses Lake Online Bill Pay
The City of Moses Lake has an online bill pay system where residents can securely access their account, view statements, check usage, and make payments for services like water, sewer, garbage collection, and more. This digital portal provides a simple, fast way to pay your municipal utility bill 24/7 without having to mail checks or visit City Hall.
Key features of the City of Moses Lake online bill payment system include:
- View real-time account balances and billing history
- Make on-demand one-time payments
- Set up recurring auto-pay
- Pay by credit/debit card, e-Check, or digital wallet
- Go paperless by opting out of mailed paper bills
- Manage account and payment details at any time
- Receive email reminders and notifications
- Access via web browser or mobile app
Benefits of Paying Online
By signing up to pay your municipal utility bill through the City of Moses Lake online portal, you can enjoy numerous benefits
- Convenience – Pay anytime, anywhere in just minutes on your device
- Efficiency – Streamline bill payment into one simple digital process
- Security – Payment information is protected by advanced encryption
- Control – Manage preferences and view up-to-date billing details
- Savings – Avoid late fees by scheduling auto-pay each month
- Accessibility – Manage account and make payments 24/7
- Environment – Go paperless to reduce waste and clutter
How to Sign Up for Online Bill Pay
Signing up for online bill pay through the City of Moses Lake is easy and only takes a few minutes. Follow these steps:
- Visit the online payment portal and click “Register”
- Enter your 10-digit City of Moses Lake utility account number
- Create a username and password for your account
- Enter your contact details like name, address, email, etc.
- Read and accept the terms and conditions
- Setup your payment method preferences
- Select whether you want to go paperless
Once your registration is complete, you can start accessing your account immediately to view and pay your bill online as well as manage payment settings
Making Online Payments
The City of Moses Lake online portal offers a few ways to pay your municipal utility bill:
Credit/Debit Card – Visa, Mastercard, Discover and American Express cards accepted. Convenience fees apply.
eCheck – Free direct withdrawal from your bank checking account.
Recurring Auto-Pay – Set up recurring payments from credit/debit card or bank account.
Online wallets – PayPal, Google Pay, and Apple Pay accepted.
To make one-time payments, simply log into your account, select your payment method, enter the amount due, and submit. Your account will update instantly.
Account Management Features
In addition to online bill pay, the City of Moses Lake portal also provides robust account management options like:
- Updating contact information
- Managing payment methods
- Setting up paperless billing
- Establishing auto-pay schedules
- Viewing payment history
- Monitoring water consumption
- Receiving billing reminders
- Subscribing to email/text notifications
Tips for Using Online Bill Pay
Here are some tips to get the most out of the City of Moses Lake online bill payment system:
- Check your account regularly to monitor usage and charges
- Go paperless to reduce waste and clutter
- Set up auto-pay to avoid late fees and save time
- Update contact details to ensure you receive notifications
- Use the mobile app to pay bills on-the-go
- Contact customer service for any questions or issues
Paying your municipal utility services through the City of Moses Lake online portal provides an easy and efficient way to manage your account and bill payment. By switching to digital-first billing and payment, you can save time and headaches each month while accessing detailed account information around the clock from your computer or mobile device.
