Living in the city of Natchitoches comes with the responsibility of paying your utility bills for services like water, sewer and electricity. The City aims to make paying your monthly utility bills as quick and easy as possible. This guide will walk you through the different options offered for paying City of Natchitoches utility bills online, by phone or in person.
Online Bill Pay
The most convenient way to pay your Natchitoches utility bill is online through the City’s Click2Gov website. This allows you to securely pay your bill 24/7 without having to call or visit City offices.
To pay online you will first need to create an account by selecting “Create New User” and providing your account information. Once registered you can log in anytime and make one-time payments or set up recurring automatic payments. You can store payment information like a bank account or credit card in your secure online profile so it’s readily available whenever you need to make a payment.
The benefits of paying online include:
- Convenience – Pay anytime, anywhere with an internet connection
- Payment History – View previous bills and payment dates
- Paperless – Receive and view bills electronically
- Automatic Payments – Set and forget recurring payments
Pay By Phone
If you prefer to pay your City of Natchitoches utility bill over the phone, you can call 318-357-3844 to make a payment. Have your account number and payment information ready when you call.
Phone payments allow you to pay with a credit/debit card or electronic check. Just be aware that phone payments usually come with higher convenience fees compared to online payments.
Pay In Person
You always have the option to pay your utility bill in person at the City of Natchitoches Utility Billing office located at:
806 Second Street
Natchitoches, LA 71457
The office is open Monday-Friday from 8am-5pm. You can pay by cash, check, money order, or credit/debit card. Just be sure to bring your most recent bill so you have your account number handy. This will help the staff quickly locate your account and process the payment.
Payment Assistance and Billing Questions
If you need help understanding your utility bill or are having trouble making payments, the City of Natchitoches offers payment assistance programs:
- Payment Arrangements – Set up a payment plan for the total balance due
- LIHEAP – Low Income Home Energy Assistance Program financial aid
- PIPP – Percentage of Income Payment Program
You can call 318-357-3844 to learn more about these programs or to discuss any billing questions with the Utility Billing staff. They can explain charges on your bill, payment due dates, and more.
Avoid Late Fees and Disconnection
To avoid late fees and possible service disconnection, be sure to pay your Natchitoches utility bill in full by the due date printed on your statement. If your account does become past due, you will be charged additional fees.
If services are disconnected for non-payment, you must call 318-357-3844 after paying the balance online to have them restored. Paying immediately after disconnection will help limit the time you are without vital utilities.
Upcoming Rate Changes
Utility customers in Natchitoches should be aware that rate increases for electric, water, and sewer services will go into effect on May 1, 2023. Electric rates will rise by 1.2 cents per KWH. Water and sewer base rates will increase by $1 per month, and usage charges will go up by $1 per 1,000 gallons above the 2,000 gallon base rate.
Understanding these rate changes now can help you plan and budget accordingly before the increases hit. As always, contacting Utility Billing with any bill questions is advised.
Utilize Online Account Features
Getting the most out of the City’s online bill pay system requires creating an account login. After registering, you can take advantage of useful features like:
- View real-time account balances
- Receive paperless eBills
- Store payment methods securely
- Pay one-time or setup AutoPay
- View payment history
- Update account contact information
- Email reminders before due date
Having these online tools at your fingertips makes managing your City of Natchitoches utility account efficient and trouble-free.
Summary
Paying your water, sewer, electricity, and other utility bills to the City of Natchitoches is an important obligation. Failing to pay on time can result in penalties, fees, and service disruptions. By understanding the various payment options – including online, phone, mail, or in person – you can easily keep your account current.
Setting up automatic payments or reminders through the online Click2Gov system provides convenience and flexibility. Seeking billing assistance and exploring financial aid is advised if you ever struggle with payments. Maintaining open communication and utilizing available resources will make paying City utilities a stress-free process.
Pay Water Bill By Phone (BEST OPTION)
THIS IS THE EASIEST PAYMENT METHOD!!!!! You may pay your bill 24/7 by calling: 318-521-9461. You must have your Waterworks account number and follow the prompts. Effective September 1, 2022, phone payments will no longer be processed by Waterworks District #2 personal. TO PAY YOUR WATER BILL BY PHONE, YOU MUST CALL THE PHONE NUMBER PROVIDED ABOVE. ONLY WATER BILL PAYMENTS ARE ACCEPTED USING THIS METHOD. NO RECONNECT FEES, SERVICE CHARGES OR METER INSTALLATION FEES ARE ACCEPTED USING THIS METHOD. CONTACT OUR OFFICE FOR DETAILS. IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT, YOU MUST CONTACT THE OFFICE TO HAVE SERVICE RESTORED.
If paying by check or money order through the mail, please send all payments with your payment coupon. DO NOT MAIL CASH!! To avoid late fees, please mail your payment at least seven to ten business days before the due date specified on your bill. Waterworks District #2 is not responsible for delays due to the Postal Service.
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. Contact our office for details.
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times please have your payment ready. YOU MUST HAVE YOUR BILL WITH YOU TO PAY AT THE DRIVE THRU WINDOW!!!. Please note that Mondays, Fridays and the first day after a holiday are normally very busy.
City of Natchitoches – Public Works Department
FAQ
What is the phone number for the city of Natchitoches?
What is the largest city in Natchitoches?
Natchitoches is the parish seat and community with the most people. Ashland has the most land area, and Campti has the most densely populated area. The parish was formed in 1805. Louisiana’s location within the U. S.
Is Natchitoches a town or city?
Welcome to the City of Natchitoches! I’m so happy to have you here in our great city. Natchitoches has a rich history as the oldest permanent settlement in the Louisiana Purchase and is full of beautiful natural areas. Families have lived there for hundreds of years.
What cities are close to Natchitoches LA?
How do I pay a utility bill in Natchitoches?
Residents can go to the Utility Service Center to pay their bills, change their addresses, or open a new account. City of Natchitoches Utility customers pay one bill for the following services: electricity, water, sewer and garbage. Customers may pay using cash, check (exact amount), money order or Master Card/Visa.
What is the city of Natchitoches ebilling portal?
Welcome to the City of Natchitoches eBilling Portal. This portal allows you to: Sign up to receive your bill via email. Reduce impact to the environmental by going paperless. Edit your eBill preferences at any time. To get started simply, click the Enroll/Edit Preference button below. © 2017 City of Natchitoches All rights reserved.
What time is the Natchitoches utility service center open?
The City of Natchitoches Utility Service Center is located at 806 Second Street in the Natchitoches Historic District. The Service Center is open Monday through Thursday from 7:30 a. m. to 4:30 p. m. and Friday 7:30 a. m. – noon. Drive-through service is open Monday through Thursday from 7:00 a. m. to 5:00 p. m. and Friday 7:00 a. m. – 2:00 p. m.
What is the city of Natchitoches?
Hello and welcome to the website for the City of Natchitoches, Louisiana. Natchitoches was founded in 1714 and is the oldest permanent settlement in the Louisiana Purchase. I am so very proud to welcome you to our great city of Natchitoches.
