Paying your utility bills and other charges to the City of New Roads is an important responsibility as a resident. You want to make sure your payments are made on time each month to avoid any late fees or service disruptions. In this comprehensive guide, we’ll walk through the different options for paying your City of New Roads bill.
Understanding Your City of New Roads Bill
The first step is to review and understand your monthly or quarterly statement from the City of New Roads. Common charges may include:
- Water and sewer service
- Electricity
- Gas
- Garbage collection fees
- Any permits, licenses, or other fees
Your statement will list out all the charges and fees you owe for that period, along with any credits on your account and your total balance due. Be sure to review the statement carefully each billing cycle. You can also call the billing office if you have any questions about specific charges.
Ways to Pay Your City of New Roads Bill
The City of New Roads offers several options for paying your utility and service bill:
Pay Online
The easiest way to pay is through the online payment portal on the City of New Roads website. You can make secure electronic payments by debit/credit card or e-check. Log into your account or access the payment portal as a guest user. Payments post instantly.
Pay by Phone
Call the billing office at 225-638-5360 and select option 0 to make a payment over the phone using your debit/credit card. Have your account number ready
Pay by Mail
Mail a check or money order payable to City of New Roads to
City of New Roads
211 West Main Street
New Roads, LA 70760
Remember to include your account number and return portion of the bill Allow 5-7 days for mail delivery
Pay in Person
Visit City Hall at 211 West Main Street to pay by cash, check, or money order. You can pay at the front desk during open office hours.
Sign Up for Auto-Pay
For hassle-free payments, enroll in auto-pay through your online account. Your bill will be paid automatically each month from your checking account or credit card.
Payment Due Dates
Payment for your City of New Roads bill is typically due by the 20th of each month. Check your individual statement for the exact due date. Late fees apply if received after the due date.
Aim to pay your bill as soon as you receive it to avoid forgetting and ensure on-time delivery. For online or phone payments, allow 2-3 business days for processing.
Tips for Paying On Time
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Mark your due date on your calendar and set a reminder.
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Go paperless with e-bills to get notifications when your bill is ready.
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Review your statement promptly and note the due date.
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Set up auto-pay to have payments made automatically.
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If late, call immediately and ask about waiver of late fees.
Paying your municipal bills promptly is an important responsibility as a member of the community. Follow this guide to understand your City of New Roads charges, choose a convenient payment method, and pay on time every month. Staying on top of payments helps funds city services while avoiding fees for you.
Pointe Coupée Parish
Pointe Coupée Parish is a community that dates back further than the state of Louisiana. Over the years, we’ve celebrated a vibrant Creole culture crafted by the French, African, and other nationalities that first called us home way back when we were founded over three centuries ago.
Fast forward to today. The Pointe Coupée Parish is one that relies on those roots, but also one that grows and blossoms as the future unfolds. While our sparkling waters and mossy oaks stand the test of time, we work to consistently evolve our systems of government to best suit both the families who live here and the people who pass by.
