Town utility bills are due on or before the 20th of every month; even if this day falls on a weekend. Bills are mailed on the first working day of the month. A late fee of $10 will be applied to any account with an unpaid balance after the 20th of each month. The Utility Billing Clerk, Scott Eklund is the point of contact for billing or payment issues. Please contact him at 970-323-5601 if you need to set up payment arrangements. Water service will be shut off for unpaid bills on the 4th of each month. In the event water service is shut off, a $20 reconnect fee will be collected prior to return of service.
In Olathe, Kansas, the city provides utility services for water, sewer, trash, and recycling. As a customer, you receive monthly or bi-monthly bills for these services that must be paid promptly. The City of Olathe offers various convenient payment options so you can pay your bill on time every billing cycle.
Below we’ll explore the flexible payment methods available for City of Olathe utility customers
Overview of Ways to Pay Your Olathe Utility Bill
The City of Olathe provides the following options to pay your municipal utility bill
- Online through the payment portal
- By phone
- Automatic bank draft
- By mail
- In person at City Hall
- Drop box outside City Hall
With multiple choices you can select the optimal method each month based on your needs. For maximum efficiency setting up recurring payments online or via bank draft helps make bill paying effortless.
Paying Online Through the City of Olathe Portal
For convenient, secure bill payment 24/7, paying online is the best option. The City allows online payments through their Online Utility Account portal.
To use the online portal, you’ll first need to register for an account if you don’t already have one. Once registered, you can:
- Check your account balance
- View current and past bills
- See payment history
- Schedule one-time or recurring payments
- Store payment information for future use
- Go paperless by enrolling in e-bills
Online payments can be made via credit/debit card or e-check directly from your bank account. This allows secure payment anytime without writing checks or buying stamps.
Sign Up for Automatic Bank Draft Payments
For hands-free utility bill payment, enroll in automatic bank drafts. This automatically deducts your utility bill from your checking or savings account each billing cycle.
To start bank draft payments:
- Download the authorization form
- Enter your account details
- Mail or drop off the completed form at Olathe City Hall
Your payment will then be drafted on the due date moving forward. You’ll simply need to verify the amounts on your statements.
Call In to Make One-Time Bill Payments
If you need to make a quick one-off utility bill payment, you can call in your payment to the City of Olathe utility department.
To pay over the phone:
- Call 913-971-9311
- Have your account number handy
- Enter payment information from your credit/debit card
This is useful when you need to pay your bill immediately without accessing your online account.
Mail In a Check or Money Order
While not as quick as electronic payments, you can still mail your utility bill payment the old-fashioned way.
To pay by mail:
- Write a check or obtain a money order
- Include your payment stub from your statement
- Mail to the address listed on your bill
Just be sure to mail it several days before your due date to ensure it arrives on time.
Use the Drop Box for Anytime Payments
For another anytime option without the post office, you can use the 24/7 drop box at Olathe City Hall.
To make a drop box payment:
- Place your check or money order in an envelope
- Include your payment stub from your bill
- Deposit in the drive-up drop box
Payments left by 8:00am each day are processed same-day. Otherwise, allow two business days for processing.
In-Person Payments at Olathe City Hall
You can still pay your utility bill in-person at the City of Olathe utility billing office. The office is open Monday-Friday from 8am-5pm. You can pay via:
- Cash
- Check
- Credit/debit card
In-person payment allows you to immediately resolve any questions about your bill with city staff. Just be sure to allow extra time for downtown parking and potential lines.
What Will You Do Next? | Quincee Jackson | THE CITY KC
How can I pay my utility bill in Olathe?
There is a box in the parking lot of Olathe City Hall where you can drop off your payment for utility bills. Payments are collected by 9 a. m. every business day. Use the Location Services Search to confirm that the City of Olathe is your utility service provider. Payments can be made at the Customer Service Center, located at 1385 S. Robinson Dr.
How do I pay a bill at Olathe City Hall?
Bills are not considered paid on the day they are mailed. A representative is available to accept your payment at Olathe City Hall during normal business hours. Cash, check, money order and credit/debit card are accepted. Drop-off your payment in a box located in the parking lot at Olathe City Hall.
How can I get a water bill in Olathe, KS?
If WaterOne is your water service provider, you can get a water bill from the City of Olathe through them. You can also start your utility services online at BillPay. OlatheKS. org or in-person at City Hall during normal business hours. A $3 processing fee is charged on the first utility bill for new residential customers.
How can I contact the city of Olathe?
You can contact the city of Olathe by calling (913) 971-9311. City of Olathe is setting the standard for Excellence in Customer Service. Need Help? © 2018 City Of Olathe. All Rights Reserved Privacy Statement Terms of Use.
What can I do with a City of Olathe account?
If you have an account with the City of Olathe, you can see your bill and payment history as well as current service charges. You can also ask for payment plans, manage your passwords easily, change your user settings and account profiles, and choose how you want to be notified. You can also receive eBills or printed bills for one or more accounts.
What services does the city of Olathe offer?
City of Olathe utility services include water, wastewater treatment, stormwater management and solid waste collection services. Pay online with no added fees at BillPay. OlatheKS. org. No online account? No problem. You can pay quickly without registering for an account.
