As a resident of Orem, Utah, it’s important to pay your monthly city utility bills on time and in full. The City of Orem offers convenient online and in-person payment options for utility accounts This comprehensive guide will provide the key details on how to pay Orem utility bills for water, power, sewer, garbage collection and more.
Orem City Utility Services
Orem provides the following utility services to over 97,000 residents:
- Water delivery and wastewater treatment
- Electric power through Orem City Power
- Waste and recycling collection
- Fiber internet through Utopia
- Stormwater management
The city handles billing and payment collection for these services. Bills are issued monthly and reflect usage from the prior period
Ways to Pay Your Orem Utility Bill
The City of Orem offers several convenient payment options:
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Online – Pay by credit/debit card or e-check at Orem.org/PayBills. A $1.00 transaction fee applies.
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By Phone – Call the utility billing office at 801-229-7500. Have your account number ready.
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Automatic Bank Draft – Complete authorization form to schedule recurring monthly payments from your checking or savings account.
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In Person – Pay with cash, check or credit/debit card at Orem City Hall.
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By Mail – Detach payment stub from bill and mail to Orem City Utility Billing.
Billing Policies and Information
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Bills are due 21 days after mailing. Late fees apply after due date.
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Accounts 10 days past due may receive shut off notice. Shut offs occur 20 days after due date if unpaid.
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A $30.00 fee is charged to reinstate service after shut off.
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Payment arrangements can be made by contacting Billing office.
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Qualifying low income customers can get utility bill assistance.
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Leak adjustment requests can be submitted for review.
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Paperless e-bills help the environment and provide quicker access.
Benefits of Paying Online
Paying your Orem utility bill online provides many benefits:
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Avoid late fees by paying anytime before due date
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Payment receipts provided immediately
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Go paperless and reduce waste
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Auto-pay option allows automatic monthly payments
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Pay securely on your computer, phone or tablet
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24/7 access provides convenience
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Save money on stamps and envelopes
Frequently Asked Billing Questions
What is included on my utility bill?
Your bill covers all Orem municipal services like power, water, sewer, garbage, etc.
How can I check previous bills or usage?
Register your account on the customer portal to view prior statements and payment history.
What forms of payment do you accept?
We accept cash, checks, money orders, Visa, MasterCard, Discover and American Express.
What if I’m having trouble paying my bill?
Contact our office immediately to set up a payment plan if you are experiencing financial hardship. Discounts and assistance programs are also available for qualifying customers.
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