Living in the beautiful coastal town of Palm Coast, Florida provides residents with great weather, outdoor activities, and natural scenery But like anywhere, paying your monthly utility bill can feel like a chore As a City of Palm Coast utility customer, it’s important to understand your options for paying your water, sewer, garbage and other city services conveniently and on time.
In this guide, we’ll break down the various methods Palm Coast residents can use to pay their municipal utility bills with minimal hassle.
Online Bill Pay
The easiest way for most customers to pay their Palm Coast utility bill is online through the Palm Coast Connect web portal and mobile app. This allows you to:
- Securely pay anytime, anywhere online using a computer, phone or tablet
- Store payment methods like credit cards, bank accounts or digital wallets
- View billing history and set up recurring payments
- Receive email reminders about upcoming bills
- Go paperless by opting into e-bills
To get started with online bill pay, visit Palm Coast Connect and set up an account using your utility account number Select “Pay Bill” and enter your payment details It’s quick, easy and convenient!
Pay by Phone
If you prefer to pay your Palm Coast utility bill over the phone, automated payment by phone is available 24/7 by calling (386) 986-2360. You’ll need to enter your account number and can pay using a stored credit/debit card or bank account
Phone payments incur a small convenience fee. Consider storing your details for faster checkout next time.
Pay by Mail
Paying by mail is still an option for Palm Coast utility bills. Paper bills include a payment stub and return envelope that you can detach and mail back with a check or money order.
Allow 7-10 days for mailed payments to reach the City’s utility office and post to your account. Payments received after the due date will incur a late fee. Consider submitting at least 1 week early to avoid issues.
Pay In-Person
For those who prefer to pay their bill in-person, you can visit the City of Palm Coast Utility Customer Service office located at:
160 Lake Ave
Palm Coast, FL 32164
The office is open Monday-Friday, 8am-5pm, excluding holidays. In-person payments can be made by cash, check, money order or credit/debit card. Same day payment processing is available to avoid disruption if you missed the due date.
Auto-Pay
For the ultimate in bill payment convenience, look into Auto-Pay through Palm Coast Connect. This automatically pays your utility bill from a stored bank account each month.
To set up recurring Auto-Pay, simply log into Palm Coast Connect online or via mobile app, store your preferred account, and enroll in Auto-Pay under “My Profile”. Avoid late fees and save time without having to manually pay each month.
Payment Assistance
If you are struggling financially and will have trouble paying your Palm Coast utility bill on time, you may qualify for payment assistance such as:
- Payment arrangements and extensions
- LIHEAP home energy assistance grants
- Project Share utility bill support
Contact the Palm Coast Utility Customer Service office at (386) 986-2360 to learn about eligibility and applying for utility financial assistance. Don’t let an overdue bill threaten your essential services.
Review Account Activity
Log into your Palm Coast Connect account online or via mobile app to closely monitor your monthly utility usage and charges. Being aware of your usage patterns can help you shift behaviors to increase efficiency and lower costs.
You can also set usage thresholds to receive alerts when approaching or exceeding defined levels. Take control of your utility account!
In Summary
Paying your City of Palm Coast utility bill has never been simpler thanks to convenient online, phone, auto-pay, mail, and in-person options. Take advantage of the method that works best for your needs and budget. And if you face financial hardship, explore the payment assistance programs available. With Palm Coast Connect and great customer service, you can easily stay on top of your monthly utility bill.
At-Home Utility Tips: Understanding Your Bill
FAQ
What is the phone number for Palm Coast utility bill?
If you have any questions about this change in disinfectants, please call (386) 986-2360 and ask for Customer Service at the Utility Department.
What is the average water bill in Palm Coast, Florida?
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Meter Size
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Rate
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1-1/2″
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$111.08/Month
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2″
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$177.74 /Month
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3″
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$355.42 /Month
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4″
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$555.33 /Month
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How do I pay my Palm Beach County water bill?
Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill. Remember that you need to send back the right part of your bill with your payment so that your account gets credited at the right time.
What county is Palm Coast, FL in?
How do you pay a utility bill in Palm Coast?
People can also pay in a lot of different ways, such as in person, by check, over the phone, or through their bank’s “bill-pay” system. Cindy Schweers, Customer Service Manager at Palm Coast, said, “The new Utility Billing System has some cool new features that we think will make customer service better.”
What is the Palm Coast utility application?
The application makes it easy for people, property managers, and businesses to apply for new service with the Palm Coast Utility Department. New customers can now fill out all of their information on the website, which saves time and keeps them from having to go to city hall to start service.
Does Palm Coast have a utility billing system?
The city has contracted with Paymentus, a full-service payment provider, to handle utility billing for Palm Coast. The new system went live Oct. 7. Customers who used to pay their utility bills online with one-time or automatic payments were told about the new system and given time to set up accounts.
How do I make a donation to Palm Coast Connect?
To make a difference in the lives of your friends or neighbors, please PLAN to give money by going to www. palmcoastconnect. You can also mail a check to 160 Lake Ave, Palm Coast, FL 32164 and make a case for whether you want to donate once or every month.
Does Palm Coast Connect support existing users?
Existing Palm Coast Connect users are already supported. A password reset or confirmation will be required on first login. Once you’re logged in, you can create a dashboard customized to your needs or interests. We have gathered all of your City-related information in one location. New dashboard widgets will be available in future updates.
