Managing your account online is easy with MyWater. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! Visit MyWater today!.
By calling our Customer Service Center, Illinois American Water customers can ask to get their bill in Braille, large print, or as an audio file. Please note, customers requesting an alternate format will continue to receive their regular print format or paperless bill on time. The alternate formatted bill will be sent 7-10 business days after. Attention!.
This is the end of a page about American Water’s operations that are regulated in California. The next page has information about our parent company, American Water, and its subsidiaries.
Paying bills can be a tedious task. It’s easy to forget to pay a bill or pay it late when you have a lot of accounts and due dates to keep track of. But people in Peoria, Illinois, can easily make bill payments easier with the City of Peoria’s online bill pay system.
The City of Peoria’s online bill payment system allows residents to view and pay their utility bills entirely online This includes water, sewer, trash, and stormwater utility services By centralizing payments through one online portal, the process is simplified. No more sorting through a pile of paper bills or figuring out who to write checks to. Everything can be managed from your computer or mobile device.
Benefits of Paying Bills Online
Switching to online bill pay with the City of Peoria provides a number of advantages:
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Convenience: Pay anytime, anywhere with an internet connection. No need to mail payments or drive to City Hall.
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Efficiency: View account balances and payment history in one place. Easily track due dates and set up reminders.
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Security: Payment information is encrypted and secure. No need to worry about checks getting lost in the mail.
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Savings: Avoid late fees by paying on time. Set up autopay to ensure bills are never missed.
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Sustainability: Reduce paper waste and environmental impact by going paperless. eBills help conserve resources.
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Simplicity: One login for all your city utility accounts. No clutter from paper bills and statements.
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Accessibility: Mobile optimize site and app allow payments on-the-go. Apple Pay, Google Pay, and debit/credit cards accepted.
Getting Started with Online Bill Pay
Signing up for online bill pay with the City of Peoria takes just a few minutes. Follow these steps:
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Go to the online payment portal and select “Sign In/Register”
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Click “Register” to create a new account
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Enter your contact and account information, create username and password
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Agree to the terms and conditions
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Click “Register Account”
Once registered, you can immediately log in and access your account. Features allow you to do things like:
- View account balance
- See payment history
- Schedule one-time or recurring payments
- Set up paperless billing
- Update contact information
- Manage multiple accounts
It’s easy to switch between accounts if you have more than one utility service with the city. Everything is accessible from your online dashboard after logging in.
Payment Options
The City of Peoria offers flexible payment options through their online bill pay system:
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Credit/Debit Card: Visa, MasterCard, American Express and Discover accepted
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Electronic Check: Use routing and account numbers for one-time or recurring bank withdrawals
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Apple Pay/Google Pay: For fast checkout from mobile devices
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In Person: Cash and check payments still accepted at City Hall
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By Phone: Call the utility billing department to pay over the phone
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By Mail: Send check or money order payments by mail
No matter how you prefer to pay, the online bill system makes it quick and easy. autopay can even be set up to have payments processed automatically each month.
Current Promotions and Incentives
Sign up for paperless billing and autopay to take advantage of current promotions like:
- $5 account credit for enrolling in autopay
- Discount on convenience fees for the first 3 online payments
- Sweepstakes entry for paperless billing signups
- Loyalty rewards program for consistent on-time payments
Check the website often for new deals that will save you money and reward you for paying online and on time.
Assistance with Sign Up and Payment
Don’t hesitate to contact the City of Peoria Utility Billing department if you need any help getting signed up for online bill pay or making a payment. You can:
- Call 309-494-8513 during business hours
- Email [email protected]
- Chat live on the website
- Visit the Utility Billing counter at City Hall
There are helpful customer service reps ready to answer your questions and help you. They can help you through the process whether you’d rather talk to someone on the phone or get help online.
Convenience Improves Quality of Life
Paying bills isn’t anyone’s favorite task. But the City of Peoria’s online options make it as quick and painless as possible. Spend less time stressed about payments and enjoy more time doing the things you love. The ability to view balances and make payments 24/7 from anywhere improves quality of life across the city. Plus going paperless helps the environment.
If you still receive paper bills for any of your city utility services, make the switch to online payments today. Sign up is fast and easy. The improved convenience and reliability will have you wondering why you didn’t do it sooner!
Utility Assistance Program
How do I pay my utility bill in Peoria?
Dial (623)-773-7160 to pay your utility bill with our 24-hour automated phone system. Please write your account number on your check or money order and make payable to the City of Peoria. *Drop box location in front of the flag pole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box.
How do I make a payment in Peoria IL?
The city of Peoria accepts payments online, in person, via after-hours dropbox, or by mail. Payment Accepted: Cash, Check, Credit Card, Debit Card, Money Order. Drop Box: Located at City Hall, Fulton Street entrance. No cash or change. Payments must be inside a sealed envelope.
What is the city of Peoria online customer service center?
The City of Peoria Online Customer Service Center is a self-service resource for customers to start, stop or update utility service, make payment or view utility account information and request assistance. Requests received after business hours will be processed during business hours the following business day.
Does Peoria AZ charge a fee for non-emergency response after hours?
A fee will be charged for non-emergency response after hours. Residents of the City of Peoria, Arizona can view and pay their utility bills online in a quick and easy way. You can make a one-time payment without registering or register an account to set up recurring payments and view previous invoices.
What does my East Peoria water-sewer bill Tell Me?
Your East Peoria water-sewer bill tells much more than the payment amount. Watch this short video to learn how to read your water bill and find out how much water your home uses. You can save a stamp and pay your water and sewer bills easily! The City of East Peoria is always working to meet the needs of its users.
What does Peoria customer service do?
Peoria’s Customer Service department handles billing and support services for city utilities including water, wastewater, and solid waste. Customer Service can help with starting/stopping utility services, fee appeals, and more. Call Peoria Customer Service at 623-773-7160.
