Paying your water bill on time each month is an essential responsibility for every resident and business in Plant City, FL The city’s Utility Billing department handles water, sewer, garbage, and stormwater services for over 40,000 customers This comprehensive guide explains your payment options for keeping your City of Plant City water account in good standing.
Online Payment Options
For fast and convenient payment 24/7 the City of Plant City offers online payment servies through their Utility Access Portal. Here are the key features
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Secure Online Payments – Pay your water bill online using VISA, Mastercard, Discover or electronic check. A $1.95 convenience fee applies to credit/debit card payments.
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Paperless eBilling – Enroll to receive monthly water bills electronically via email.
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Account Management – View payment history, billing dates, usage graphs and account details. Update phone numbers, email and mailing address.
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Usage Alerts – Set up email or text alerts to monitor high usage that may indicate leaks.
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Autopay – Schedule recurring automatic payments from a checking/savings account or credit card. Avoid late fees.
Registering for an online account takes just minutes. Have your account number ready to link your account.
Pay by Phone
The City of Plant City also offers a toll-free automated phone payment system at (855) 729-2689. Call anytime to make a payment from your checking account or credit card using your account number and PIN. A $2.00 fee applies to phone payments.
Pay by Mail
If you prefer, you can mail in a payment to:
City of Plant City Utility Billing
P.O. Box C
Plant City, FL 33564
Include your payment stub or write your account number on the check. Allow 5-7 days for delivery to avoid late fees.
Pay in Person
You can pay your City of Plant City water bill in person at the Utility Billing office located at:
City Hall
302 W Reynolds St #150
Plant City, FL 33563
Office hours are Monday-Friday 8:00am – 4:45pm. Accepted payment methods are cash, check, money order or credit/debit card.
Payment Kiosk Locations
For after hours payments, the City of Plant City offers payment kiosks at the following locations:
- City Hall – 302 W Reynolds St
- Bruton Memorial Library – 302 McLendon St
- Fire Station #1 – 2001 West Park Rd
Kiosks accept credit/debit cards or cash payments. Kiosk payments incur a $2.00 convenience fee.
Payment Due Date
City of Plant City water bills are issued monthly. Payment is due by the 12th of each month to avoid late fees. Failure to pay by the due date will result in a late fee of $10 or 1.5% of the past due amount, whichever is greater.
Your specific bill generation and due dates are shown on your monthly statement. Paying promptly by the due date prevents penalties.
Late Payment Policy
If your water bill is not paid by the due date, here is how late fees are applied:
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Day After Due Date – $10 late fee or 1.5% of past due balance.
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21 Days Past Due – Shutoff notice mailed with $25 processing fee.
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31 Days Past Due – Water service disconnected if the past due amount is not paid.
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61+ Days Past Due – Account sent to collections.
Avoid late fees and service interruptions by paying your water bill on time, every month. Contact Utility Billing immediately if you expect difficulty paying on time.
Payment Plan Options
If you are struggling to pay your water bill on time, the City of Plant City offers payment plan options, including:
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Payment Extensions – One payment extension allowed per year for up to 21 days past the due date.
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Payment Arrangements – Set up a monthly payment plan to pay the past due balance over an extended timeframe.
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Third Party Notification – Assign someone to receive copies of disconnect notices if you are unable to pay.
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LIHEAP Assistance – Low Income Home Energy Assistance Program can help pay a portion of the water bill for households meeting income limits.
Contact Utility Billing to discuss customized payment solutions if you anticipate having difficulty paying your bill in full by the due date.
Account Management Tools
Take control of your City of Plant City water account management through:
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Email/Text Alerts – Receive usage threshold alerts to detect potential leaks. Get reminders before your bill is due.
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Usage Graphs – View charts illustrating your monthly and historical consumption. Monitor changes over time.
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Payment Receipts – Access up to 2 years of payment receipts online.
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Paperless Billing – Reduce clutter and authenticate payments by enrolling in eBilling.
Leverage these online tools to take charge of your water account. Catch issues early and pay on time.
Avoid Service Disconnection
To prevent water service disconnection, be sure to:
- Pay your bill in full by the due date each month
- Contact Utility Billing immediately if you anticipate issues paying on time
- Enroll in paperless billing and usage alerts to monitor account status
- Set up autopay or calendar reminders for your due date
- Know the late payment penalty amounts and timeline
- Ask about payment plans or third party notification if necessary
Responsible account management prevents service interruptions. Don’t let your water get shut off due to late payments.
Moving In or Out?
If you are establishing new water service or discontinuing existing service in Plant City, contact Utility Billing to schedule turn-on or shut-off of your water supply. Proper notification ensures accurate final billing and avoids continued charges after moving out.
For new service, a deposit, valid ID and lease or settlement statement are required. Make sure to transfer or close your account when relocating.
Summary
City of Plant City: Water Resource Management
Does Plant City have a payment portal?
Nextdoor (City of Plant City) — Nextdoor The City has launched a new payment portal that lets residents pay their utility bills, set up autopay, change their account information, and more! To use the full set of features, you will need to create a new account on the new online payment portal.
How do I contact Plant City utility billing?
Contact Utility Billing at [email protected] or 813-659-4222 if you need additional information or assistance. #PlantCity
What if I don’t receive my city of Plant City payment?
Payment is posted at 8 a.m. the next business day, excluding weekends and holidays. The City of Plant City (CPC) is not responsible for payments that are late or not received at all. CPC cannot acknowledge payment until it is removed from the drop box and applied to the appropriate account. All CPC policies will apply if payment is not received.
Who is in charge of Plant City Florida utilities?
The Utilities Director, Lynn Spivey, is in charge of managing utilities in Plant City, Florida. How to Get to the Website: 302 W Reynolds Street, Plant City, FL 33563 | (813)659-4200 Email addresses are public records in Florida. Lynn Spivey is the Utilities Director.
