How to Pay Your City of Quincy Utility Bill Online: A Step-By-Step Guide

Living in the city of Quincy, Florida means relying on their utility services for electricity, water, sewer, and more. As a customer, you receive monthly bills for usage that must be paid promptly to avoid service disruption. The city offers online bill pay to make it quick and easy. This comprehensive guide will walk you through the entire process.

Understanding Your Quincy Utility Bill

Your utility bill from the city of Quincy provides detailed information on your account and monthly charges Key items to look for

• Account number – Needed for online payment access

• Service address – Verify it’s correct for your home/business.

• Billing period – Displays the date range covered

• Previous balance – Any amount carried over from your last bill.

• Utility service details – Electricity, water, sewer, garbage, stormwater, etc.

• Meter readings – Shows usage measurement start and end.

• Rates – The set rates for each utility service type.

• Total current charges – Usage amounts multiplied by the rates.

• Taxes – Any applicable utility taxes.

• Total due – Sum of current charges, taxes, and previous balance (if any).

Review your Quincy utility bill carefully and make sure all details are accurate before paying. Contact customer service if you have any questions.

Paying Your Quincy Utility Bill Online

The city offers a simple online payment system through MyUtilityPayments. Follow these steps:

1. Go to the Quincy online bill pay website.

2. Click on the link to access MyUtilityPayments.

3. On the payment portal, select “Quincy” from the dropdown menu.

4. Enter your 10-digit Quincy utility account number without dashes.

5. Select your service address from the dropdown options.

6. Click “Continue” to pull up your account details.

7. Review your balance due – this will match your paper bill amount.

8. Enter your credit/debit card details or bank account info.

9. Confirm your payment amount and submit.

10. You’ll receive a confirmation number and email receipt.

Online payments are processed instantly, so your account is credited right away. You can also view payment history and billing statements through the portal.

Other Ways to Pay Your Quincy Utility Bill

If you prefer not to pay online, Quincy offers other convenient options:

• By phone – Call 850-627-7681 and follow the automated prompts. Have your account number and card ready.

• In person – Visit Quincy City Hall at 404 W. Jefferson Street during business hours.

• By mail – Send a check or money order made payable to “City of Quincy” to PO Box 460, Quincy, FL 32353.

• Drop box – Place your payment in the drop box outside City Hall. Include your payment stub.

• Automatic bank draft – Set up recurring monthly payments from your checking account. Complete an authorization form.

Choose the payment method that fits your needs and budget requirements. The city aims to make paying your utility bill as quick and easy as possible.

Payment Plan Options for Quincy Utilities

If you’re struggling to pay your Quincy utility bill in full, the city offers payment plan options. This allows you to spread out the balance over multiple smaller payments.

To set up a payment plan:

• Contact Quincy Utilities at 850-627-7681. Explain your situation.
• Request a payment plan for 3, 6, or 12 months. The length impacts the monthly payment amount.
• Provide bank account information for automatic withdrawals of the monthly payments.
• An agreement will be created detailing the payment schedule.
• Make sure to pay each installment on time to avoid penalties.

Payment plans help avoid service disruption when you can’t pay the full bill. Just be sure to enroll before your account becomes past due.

Avoid Late Fees and Disconnection

It’s important to pay your Quincy utility bill by the due date printed on your statement. Otherwise, you risk late fees and potential service disconnection.

If your account becomes past due:

• A 1.5% late penalty is applied if not paid within 20 days of the due date.
• A disconnection notice is sent after one month of nonpayment.
• A $30 disconnection fee is charged if utilities are physically disconnected.
• Services remain off until the full past due amount gets paid (reconnection fee also applies).

Avoid these extra costs and inconveniences by paying on time. The online bill pay system makes it easy to pay each month or set up automatic payments.

Finding Bill Payment Assistance

If you need help paying your Quincy utility bill, the city offers assistance programs and resources:

• Payment plans – Arrange smaller installments over several months.

• LIHEAP – Federal low-income energy assistance program. Provides credits on electricity bills.

• Project Care – Program through the Salvation Army to help cover utility bills.

• Emergency utility assistance – Limited funds available through the State Housing Initiative Partnership (SHIP).

In addition, contact United Way at 211 to discover nonprofit and community assistance options for utility bills. Exploring these resources can help avoid service disruption.

Paying your Quincy utility bill promptly each month is essential, whether you use the online system, mail, or other methods. Follow the steps in this guide to conveniently handle your bill payment and keep your services uninterrupted. Reach out for assistance if needed. Consistent on-time payment preserves positive standing as a Quincy Utilities customer.