If you are a resident or business in Redding, California and receive electric, water, sewer, or garbage services from the City of Redding, you likely receive a monthly utility bill that needs to be paid to avoid service disruption. The City of Redding offers various convenient payment options to fit any schedule or preference. Read on to learn the multiple ways you can pay your Redding utility bill online, by phone, by mail, or in person.
Online Payment Options
The easiest and most efficient way for most customers to pay their Redding utility bill is online. The city offers an online payment portal that allows you to review your account, see your current charges, and make secure online payments anytime.
Online Payment Portal
The online payment portal can be accessed through the City of Redding’s website. You can either make a one-time guest payment by entering your account number, name, and payment details. Or you can set up a free online account to store payment methods, view bills, set up autopay, and more.
To use the one-time guest payment option go to the pay my bill page on the city’s website. Select “Make a One Time Payment” and enter your Redding utility account number and name. Then enter your payment amount and details to complete the transaction.
To set up an online account, go to the pay my bill page and select “Pay or View your Bill.” Follow the steps to set up your account profile and link your utility account(s). Once your online account is established, you can securely store payment methods, review billing history, set up autopay or scheduled payments, and more.
The online payment portal accepts Visa Mastercard Discover, electronic checks, Google Pay, and PayPal. Payments made through the online portal are typically processed within 1-2 business days.
Phone Payment
The City of Redding also offers a 24/7 automated phone payment system that allows you to pay your utility bill over the phone using electronic check, Visa, Mastercard, or Discover.
To use the automated phone system, call 1-866-267-8845. Follow the voice prompts to enter your 10-digit Redding utility account number and the amount you wish to pay. Then enter your payment method details to complete the transaction.
Phone payments are fast and convenient, allowing you to take care of your bill without leaving home. Payments made over the phone are typically processed within 1-2 business days.
Mail Payment
If you prefer to mail in a check or money order each month, you can send your Redding utility payment to:
City of Redding Utility Billing
P.O. Box 496081
Redding, CA 96049-6081
Be sure to include your payment stub or write your 10-digit account number on your check or money order so your payment is applied correctly. Allow 5-7 business days for mailed payments to be received and processed.
In-Person Payment
You can also pay your Redding utility bill in cash or check in person at City Hall. City Hall is located at:
777 Cypress Ave.
Redding, CA 96001
Payments can be made at the front desk during regular business hours (Monday-Friday 8am-5pm). The circular driveway at the front entrance also has a 24-hour drop box where you can leave check or money order payments after hours.
In-person payments allow same day processing if delivered during business hours. But the limited hours make this the least convenient option unless you happen to be visiting City Hall for another reason.
Payment Assistance Programs
If you are having difficulty paying your utility bill, the City of Redding offers programs that may be able to help, including:
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Budget Billing Plan – Evens out bills so you pay a consistent amount each month
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Preferred Due Date – Set your bill due date to align better with your pay schedule
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Third Party Notification – Assign someone else to be notified if your bill is past due
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Payment Arrangements – Request an extension or payment plan if eligible
Contact Redding Utility Billing customer service to learn more about these programs and check your eligibility for bill payment assistance.
Paying your City of Redding utility bill can easily be handled online, by phone, mail or in person. Sign up for paperless billing and automated payments to simplify the process even further. Reach out to customer service if you need help with account access or payment options. Stay on top of your utility bill to avoid service disruptions in Redding.
People in Redding will soon be able to utilize online paperless services for their utility bills
FAQ
What is the phone number for Redding utilities bill payment?
Log into your online utility account to set up Auto Pay, or call 530. 339. 7200 for more information. We accept Google Pay, eCheck, and major credit and debit cards with Visa, MasterCard, or Discover logos.
Who provides electricity in Redding, CA?
The City of Redding Electric Utility provides electric utility services to Redding residents. Together, the City of Redding is a full-service city, providing locally-owned utility services. We proudly offer reliable and safe water, wastewater, electric, and storm drain services to the Redding community.
How do I pay my city of Redding utility bill?
For people who live in the City of Redding, their utility bill includes water, sewer, trash, and electricity. 1. Payment Coupon: To pay your bill online or learn about other easy ways to do so, scan the QR code or go to the Pay My Utility Bill page.
Is Redding launching a new online utility payment system?
City of Redding Has Started A New Online Utility Payment System! The City of Redding is thrilled to begin a new online utility payment system that will eliminate paper bills and offer more ways to pay bills quickly, easily, and safely.
What is city of Redding’s new online billing system?
With the new online portal, you can pay your bills faster, easier, and safer than ever without having to use paper. Customers of City of Redding Utility will be able to pay with the system, which is run by Invoice Cloud, and a number of credit and debit cards, as well as Venmo and PayPal.
What payment options does city of Redding offer?
Customer of City of Redding Utility will be able to pay with a number of credit and debit cards, as well as Venmo and PayPal, through the system, which is run by Invoice Cloud. These new ways to pay are meant to make things easier for City of Redding customers and cut down on the high costs of mailing monthly paper bills.
What is Redding’s new online utility portal?
The City of Redding’s new online utility portal is live as of June 24, 2024. With the new online portal, you can pay your bills faster, easier, and safer than ever without having to use paper.
Can city of Redding utility customers use their existing credentials?
City of Redding Utility customers can still sign in with their old credentials now that the new system is up and running, or they can make a new online profile if they don’t already have one. Setting up a new login is simple.
