Living in the beautiful city of Redmond, Oregon comes with the responsibility of paying your municipal utility bills The City of Redmond offers convenient online payment options for water, sewer, stormwater, and other services Read on to learn the ins and outs of paying your City of Redmond utility bill online.
Benefits of Online Bill Pay
Paying your City of Redmond utilities digitally provides many advantages:
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It’s fast & easy – Just log in anytime and submit payment in minutes.
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Avoid late fees – Online payments process quickly to avoid missed deadlines
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Go paperless – Reduce waste and clutter by opting out of mailed paper bills.
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AutoPay setup – Schedule recurring automatic payments from your bank account.
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Payment history – Your online account stores past payments for reference.
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Secure transactions – Payments are encrypted for safety.
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24/7 access – Manage your account anytime day or night.
How to Sign Up for Online Account Access
To get started paying your City of Redmond bill online, follow these steps:
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Go to the online payment website.
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Click “New Users” if first time, otherwise log in.
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Input your 10-digit utility account number and billing details.
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Create a username, password, and security questions.
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Accept the terms and conditions.
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Verify your identity through an emailed or texted code.
Once your online account is activated, you’ll have full access to pay bills and manage account details digitally.
Paying Your Redmond Utility Bill Online
Making an online payment to your City of Redmond utility account is quick and easy:
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Log into your online account.
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Select your utility account and click “Pay Bill.”
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Choose to pay the total due, minimum due, or a custom amount.
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Enter your credit/debit card or bank account info.
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Review payment details and submit.
Your account overview will update instantly with your payment. The funds are typically applied in 1-2 business days.
Payment Method Options
The City of Redmond offers various ways to pay your utility bill online:
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Credit or debit card – Visa, Mastercard, American Express, Discover accepted.
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eCheck – Free payments directly from your checking or savings account.
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Recurring autopay – Automatically pay the bill from your credit card or bank account monthly.
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Cash – Pay with cash in-person at Redmond City Hall.
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Mail – Send a check or money order to the mailing address listed on your statement.
Choose the most convenient method for your needs!
Avoid Late Fees and Service Disruption
To steer clear of penalties, pay your Redmond utility bill before the due date:
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Bills are issued monthly and due 30 days after billing.
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A 10% late fee applies to past due account balances.
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Accounts 60+ days overdue may face water service interruption.
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A $25 fee to resume service may apply if disconnected.
Use autopay or calendar reminders to receive and pay bills on time. Monitor your account usage and charges through the online portal.
Receive Important Account Alerts
The online account management system allows you to set up automatic alerts to stay informed about your City of Redmond utility account:
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Payment received notifications
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Upcoming due date reminders
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Water usage threshold alerts
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Past due account warnings
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Scheduled service interruption notices
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Credit or debit transaction approvals
Customize alerts to receive via email, text message, or in your online account inbox only. Activate alerts to avoid surprises!
Go Paperless with eBill Statements
Helping the environment and decluttering is a breeze by switching to paperless billing:
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In your online account, select “Paperless Billing” under “My Profile.”
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Utility bills will be sent to your registered email instead of home address.
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Paperless billing reduces waste and conveniently provides anytime bill access.
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You can still receive mailed paper bills for an additional fee per statement.
Less hassle and more green! Opting out of physical bills with eBill delivery is a win-win.
Paying your City of Redmond utilities online is fast, easy, and secure. Sign up for digital account access to efficiently manage bills and account details from your computer or mobile device. Stay in the know and avoid late payments with automated alerts. Go paperless and do your part for the planet!
Payment by Phone: Interactive Voice Response (IVR)
There is a $5 fee for Credit/Debit card payments made through our IVR system.
Inquire about your account or pay your utility bills using Visa or MasterCard via phone. Access your account 24 hours a day, 7 days a week using the automated system.
Call 425-216-6120, choose Option 1 and follow the instructions.
If you have received a Termination Notice and use the payment by phone option, after making your payment, please notify the customer service representative by pressing 0 before you exit the system. This ensures the continuation of your water services.
Please return your payment, along with the payment stub, to: City of Redmond Utility Billing P.O. Box 3745 Seattle, WA 98124-3745
If you have received a final notice and your payment is due within 1 to 2 days, please do not mail your payment without contacting our office at 425-556-2152. This will help to ensure the continuation of your water service.
There are no fees for Credit/Debit card payments made in person.
Payments may be submitted to our office (Monday through Friday, 8 a.m. to 5 p.m.) located at: City Hall 15670 NE 85th Street Redmond, WA 98052
You can also drop off your payment at our 24-hour Utility Drop Box. This box is located on the traffic island in front of City Hall at 15670 NE 85th Street. Please do not deposit cash in the drop box.
If you are facing water termination, please contact Utility Billing at 425-556-2152.
*There is a $25 fee for any payment that is returned by the bank*
Beginning January 1st, 2025, Redmond will no longer offer online Autopay options. All accounts enrolled in Autopay with a Credit Card, or E-Check will be unenrolled on December 31st, 202 To sign up for Autopay after that date, please follow the instructions for Direct Debit listed below.
The City of Redmond offers a wide range of convenient payment options. Choose the method that works best for you.
There is a $5 fee for one-time Credit/Debit card payments made through our online system. There is no fee for E-Check payments.
You may pay your bill using your Bank Account, Visa or MasterCard, view account history and activity, and sign up for electronic bills. Learn more about online payments.
Automatically pay your utility bill directly from your bank account. Payment is deducted from your bank account on the due date shown on your statement. After signing up for this payment option, you will still receive a utility statement.
Complete and submit the direct debit application (PDF) by following the instructions provided on the form. If you have difficulty downloading the form, call 425-556-2152, or email Utility Billing.
For security reasons, please do not email your application or voided check.
How to pay your bill using the MyRogers app
How do I pay my bill in Redmond?
The City of Redmond offers a wide range of convenient payment options. Choose the method that works best for you. You can use your bank account, Visa, or MasterCard to pay your bill. You can also see your account history and activity and sign up to receive your bills electronically. Learn more about online payments.
What services does the city of Redmond offer?
The utility charges consist of three services of water, sewer, and stormwater. Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month. Payments are always due by the 15th.
What does the Redmond city utility do?
The utility also checks on the health of nearby streams, builds projects to make habitats better, and follows state and federal rules and permits. The City of Redmond collects charges for water, wastewater, and stormwater services. Find information about billing for these services and relevant ordinances.
How do I pay my utility bill online in Redwood City?
Click here or the blue credit card icon to set up an account and pay your utility bill online. Redwood City offers “Electronic Bill Presentation and Payment” (EBPP). There is a simple and inexpensive way to see your utility bills, keep track of them, and pay them online, either one time or automatically every month.
Are garbage services mandatory in the city of Redmond?
Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month. Payments are always due by the 15th. If not received on or before the 15th, a late fee of 1. 5% of balance due will be added.
Is Redmond a full service city?
The City of Redmond is a full service City. The utility charges consist of three services of water, sewer, and stormwater. Garbage services are mandatory within the City of Redmond and our current provider is Republic Services. The City of Redmond utility bills are mailed out on approximately the last business day of each month.
