The City of Rome provides water and sewer utility services to residents and businesses in Rome, Georgia There are several convenient ways to pay your City of Rome water bill each month The city offers online payments, phone payments, a payment kiosk, and in-person payments to suit different needs. In this article, we’ll look at the various payment options and key details for City of Rome utility customers.
Paying Online
The easiest way for most customers to pay their Rome water bill is through the online payment portal. To use the online system, you must first create an account on the City of Rome Citizen Self Service website
Registering for an account only takes a few minutes. You’ll need your 10-digit utility account number and an email address. Once registered you can log in anytime to view your balance and make secure online payments by credit/debit card or e-check.
The online portal allows 24/7 access, so you can pay at your convenience. You can also opt for paperless billing and set up automatic payments through the system. Approximately XX% of City of Rome utility customers use the online payment option.
Paying by Phone
For customers who prefer to speak with a representative, the City of Rome offers a dedicated utility billing phone line at (XXX) XXX-XXXX. Call during regular business hours and have your account number ready.
You can make a payment securely over the phone using a credit/debit card. Phone payments allow you to immediately resolve any issues with your account versus waiting for emailed replies. Around XX% of customers choose to handle their water bill by phone.
Paying by Mail
The City of Rome still provides the option to pay by physical check via mail. Each monthly paper bill includes a payment stub and return envelope that you can detach and use to send in your payment.
Be sure to allow 7-10 business days for mailed payments to avoid any late fees. While not as fast as electronic payments, mailing a check gives some customers added peace of mind around security and avoiding card fees. Approximately XX% of Rome utility customers submit payments by mail.
Paying at Official Payment Kiosk
For quick in-person payments, the City of Rome has an automated payment kiosk located at XXX Broad St, Rome, GA 30161. The kiosk is accessible 24/7 and accepts both cash and card payments.
To use the kiosk, enter your 10-digit account number to pull up your balance. Follow the touchscreen prompts to insert your payment method and print a payment receipt. The kiosk offers a fast self-service option for customers who want to pay in cash or prefer not to pay online.
Paying In Person
In addition to the payment kiosk, Rome utility customers can pay their water bill in person at Rome City Hall located at 601 Broad St, Rome, GA 30161. In-person payments are accepted Monday through Friday from 8AM to 5PM.
When paying at City Hall, you can make a payment by cash, check, money order, or card. In-person payments allow resolving any billing issues directly with a customer service representative versus over the phone or online.
Payment Arrangements
If you are unable to pay your Rome water bill in full, you can call (XXX) XXX-XXXX to set up a payment plan. The City of Rome offers payment extensions for customers experiencing financial hardship or an emergency.
Extensions allow you to pay your outstanding balance over an agreed upon timeframe, such as 3-6 months. Payment plans help avoid service disruption while giving you flexibility to get back on track.
Avoid Late Fees with Reminders
To avoid forgetting your water bill due date, customers can opt into payment reminders through their online account. You can choose to receive bill due reminders by email, text, or phone call as the due date approaches.
Setting up reminders is a useful way to stay on top of your bill and avoid any late payment fees. Reminders give you peace of mind that your due date will not be overlooked.
Convenient Payment Options
The City of Rome offers diverse payment choices for water utility customers – online, phone, mail, kiosk, and in-person. They aim to provide easy bill payment tailored to individual needs and preferences. Keeping payments simple and accessible for Rome residents and businesses is a top priority.
Establish Service, Stop Service, or Transfer at an Existing Location
Please select and complete the appropriate forms linked below. You will be notified once the request has been processed. Service requested received before 3:00 pm will be processed the same day. Request received after 3:00 pm will be process the next working day. If you need further assistance please contact the Customer Service Department at 706-236-4440.ESTABLISH SERVICE
After leaks have been repaired please click the link below to provided adjustment request information. Once the adjustment has been made you will be notified of the adjusted amount.
New Water and Sewer Taps
Call the Water Department Operations Center at 706-236-4560 to apply for a new connection to water and sewer systems for both residential and commercial.
Should you set up auto-pay for your water bills or not?
Who is Rome water billing?
Provides water billing and conservation tips to customers in Rome, Georgia. Rome Water Billing is a utility service in Rome, Georgia, that helps its customers save water and pay their bills. The department is committed to providing reliable and efficient water services to the community.
Where does the city of Rome water get its water?
About 45,586 people who live in the Rome area of Floyd County, Georgia get their water from City Of Rome Water. The City Of Rome Water collects water from the Oostanaula River and Etowah River. The water is pumped to the Bruce Hamler Water Treatment Facility, where it is cleaned up before being sent to the homes.
How do I contact the city of Rome?
Call 706-236-4400 to get in touch with the City of Rome at 601 Broad Street, Rome, GA 30161. Quick Links: City Commission Jobs Municipal Court Transit aspx Helpful Links City of Rome Home Site Map Contact Us Accessibility Copyright Notices Privacy Policy /QuickLinks. aspx Government Websites by CivicPlus® Loading Loading Do Not Show AgainClose.
What services does the city of Rome offer?
City of Rome residents are provided curbside service for garbage, recycling, yard waste and trash collections. Walker Mountain Landfill accepts construction debris, inert material and household debris. Browse job openings, download an application, or email your resume.
