This division is responsible for the billing and collection of water, wastewater, solid waste, sales taxes on solid waste, and other miscellaneous charges for services provided by the City. Liquor licenses and health permits are now processed through the Permitting Office at the City Annex.
Online account services (including online bill pay) are now available to all utility customers. Customers are encouraged to register for the service. There is no charge to register for the service, and it is very easy to use. The only items required to register are a personal email address and the utility account number (01-12345-123), available on customers’ monthly bills.
The online service is accessible 24 hours a day, allowing customers to view account information and make payments at their convenience. Online payments can be made by credit card (Visa and MasterCard). The new online account services also give customers the option to go paperless. Once registered for the service, customers can elect to receive an electronic bill via e-mail, a paper bill, a combination of the two, or neither. If customers select the electronic option, they will continue to receive bill inserts (such as the Insider newsletter and annual Water Quality Report) with their electronic bills.
Paying your water bill to the City of Rosenberg is now quicker and easier than ever with online bill pay. The city offers online payment options through their Municipal Online Services website, allowing customers to view balances, make one-time payments, setup autopay, and more. This comprehensive guide will walk through the simple process of paying your City of Rosenberg water bill online.
Overview of City of Rosenberg Water Utility
The City of Rosenberg provides water utility services to residents and businesses located within the city limits Some key facts about the water utility
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Provides water services to around 40,000 residents.
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Manages water billing and account services.
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Offers online bill pay through Municipal Online Services.
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Also allows payment by phone, mail, or in person.
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Customer service available at 832-595-3400.
Benefits of Paying Online
Paying your water bill to the City of Rosenberg online through Municipal Online Services offers many benefits:
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Convenience – pay anytime, anywhere in just minutes!
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Avoid late fees – online payments process immediately.
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Payment history – view past bills and payments.
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Auto-pay setup – automatic monthly payments.
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Account management – update details, manage multiple accounts.
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Email alerts and reminders – for due dates and past due notices.
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Secure payments – protects your financial data.
Step 1: Gather Account Information
Before you can pay your water bill online, you’ll need to grab your account number from your latest paper bill or statement. This allows the online system to pull up your specific account and properly apply the payment.
You’ll also need your PIN number if you’ve already registered with Municipal Online Services previously. If not, you can create a new account.
So have ready:
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City of Rosenberg water account number
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Online payment system PIN (if you have one)
Step 2: Go to Payment Website
To pay your water bill to the City of Rosenberg online, you’ll visit their Municipal Online Services website.
Go to:
https://rosenbergtx.municipalonlinepayments.com/rosenbergtx/utilities
This is the online payment portal specifically for the City’s water utility bills.
On this site, you can:
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Create an account
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View account balance
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Make a one-time payment
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Setup autopay
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Access payment history
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Update account details
Step 3: Create an Online Account
If paying online for the first time, you’ll need to create a Municipal Online Services account. This securely links your water account to the online payment system.
To create an account:
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Go to the water bill pay website above
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Click “Sign In” then “Sign Up”
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Enter your account number, email, and create a password
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Agree to the terms and click “Register”
Once registered, you’ll login using your email and password in the future.
Step 4: Login to Online Account
To pay your water bill online, login to your Municipal Online Services account:
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Go to the water bill payment site
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Enter your email address
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Enter your password
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Click “Login”
This allows you to access your specific City of Rosenberg water utility account.
Step 5: Make a Payment
With your account open, paying your water bill takes just seconds:
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Click “Pay Now” for the water account
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Review amount due
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Enter payment amount (usually the total due)
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Select payment method – Visa, Mastercard, or e-check
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Enter payment details
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Click “Continue” then “Confirm” to complete payment!
The payment will process instantly and post to your water account.
Step 6: Setup AutoPay (Optional)
For maximum convenience, consider enrolling in autopay:
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Login to your online account
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Click your name > AutoPay Accounts
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Select water account and click “Enroll in AutoPay”
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Enter payment method
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Pick a payment date
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Click “Enroll Account” to activate autopay
Now your water bill will be paid automatically each month! One less thing to remember.
Get Account Help From Customer Service
If you need help with your online account or have bill-related questions, the City of Rosenberg water department can assist:
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Phone: 832-595-3400
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Email: [email protected]
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Address: 2110 4th St, Rosenberg, TX 77471
Contact customer service for payment posting questions, account changes, bill estimates, and any other needs.
Paying your water bill to the City of Rosenberg online is quick and hassle-free. To recap the simple process:
- Get your account number
- Go to the payment website
- Create an online account
- Log in
- Make a payment
- Consider autopay setup
With online bill pay, no more mailing checks or waiting in line. Pay your City of Rosenberg water bill conveniently online in just minutes anytime, anywhere!
How to Use the MyCivic Utilities App
Rosenberg residents now have access to the MyCivic Utilities App, which is a new way to pay utility bills, view usage and view .pdf copies of bills! Here’s how to use it:
- Download the MyCivic Utilities app
- Search for Rosenberg when you open the app
- Login using your municipal online payments username and password or register for an account if you do not have a municipal online payment account.
- Once logged in follow the prompts to link your utility account.
- Once your account is linked open the Utility Billing module to see and pay your utility account
For registration assistance or questions about online services, please call 832-595-3400.
The City also provides customers with an alternate method of payment with an automated IVR phone payment system by calling 832-595-3400, select option 1. These methods of service for payments are free of charge!
