Paying your water bill to the City of Sherman is easy and convenient with the online payment options. As a resident of Sherman, you want to ensure your water services continue without disruption by paying your utility bill on time each month. The City of Sherman offers multiple ways to view and pay your bill so you can choose the method that works best for you.
The City of Sherman provides water, sewer, trash, and recycling services to the residents and charges a monthly fee. The utility bill includes charges for all these services. Bills are sent out monthly and are due 20 days after the bill date.
Ways to Pay Your Sherman Water Bill
There are several options available to pay your Sherman water/utility bill
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Online – The fastest and most convenient way to pay is through the City of Sherman website. You can pay by credit/debit card or e-Check
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By Phone – Call the IVR payment line at 1-833-875-2386 and follow the prompts to enter your account number and street address to make a payment by credit/debit card or e-Check.
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In Person – Visit the Utility Billing Department at City Hall at 405 N Rusk St to pay by cash check money order, or credit/debit card.
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By Mail – Detach the payment stub from your water bill and mail with a check or money order. Allow 5-7 days for delivery.
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Auto Pay – Enroll in auto pay to have your bill paid directly from your bank account each month. No fees for bank draft auto pay.
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Drop Box – A drive-up drop box is located in the City Hall parking lot for after hours payment drop off.
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Scheduled Payments – Schedule one-time or recurring payments through your online account.
How to Pay Sherman Water Bill Online
Paying your water bill online through the City of Sherman website is fast and easy. Here are step-by-step instructions:
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Go to www.cityofsherman.com
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Click on the “Online Payments” link at the top of the homepage.
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Click on the “Pay Water Bill” button.
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Enter your 10-digit account number and 4-digit PIN number.
- If you do not have a PIN, you can create one by verifying your account information.
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Click “Login”.
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On the Make Payment screen, enter the payment amount and complete the payment fields.
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Enter your credit/debit card information or e-Check bank account information.
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Verify payment details and click “Continue”.
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Review the payment confirmation screen and click “Confirm” to process your payment.
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You will receive a confirmation number and email receipt for your records.
Payments made before 5:00 PM CST on a business day will be posted to your account the same day. Payments after 5:00 PM or on weekends/holidays will be posted the next business day.
Scheduling Recurring Payments
For convenience, you can set up recurring payments through the online payment system so your water bill is paid automatically each month.
Follow these steps:
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After logging into your account, click on “Recurring Payments”
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Enter the amount to pay each month and the date to schedule payments.
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Select frequency – monthly, bi-monthly, quarterly, etc.
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Enter payment method information and confirm setup.
Your bill will now be paid automatically on the scheduled date each month. You can edit or cancel the recurring payments at any time through your online account.
Signing Up for eBilling
You can stop receiving a paper bill in the mail and go paperless with eBilling. With eBilling, your monthly bill will be sent to the email address on file for your account.
To enroll in eBilling:
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Log into your online Sherman utility account.
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Click on “eBill Options”.
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Select paperless billing and enter your email address.
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Click “Save” to confirm your enrollment in eBilling.
Going paperless helps the environment and makes bill payment more convenient since you can access your bill anywhere securely online.
Avoid Late Fees
Water bills in Sherman are due 20 days after the bill date printed on your statement. A 10% late fee is applied to past due balances. To avoid late fees, make sure to pay your bill by the due date each month.
If you cannot pay on time, you may qualify for an extension. Contact the Utility Billing Department before the due date to request an extension.
Setting up recurring auto pay or eBilling with paperless billing can help prevent forgetting and paying late. The online account tools make managing your Sherman water account quick and easy so you can maintain service.
In Summary
Paying your Sherman water/utility bill is fast and convenient through the online payment system. You can pay one-time or set up recurring payments, go paperless with eBilling, check your balance, see payment history, and more. Be sure to pay your bill on time each month to avoid late fees. Contact the Utility Billing Department if you have any questions about your account or need assistance with payment options. Keeping your account current is important for uninterrupted service.
Sherman residents will pay more for water
What happens if I don’t pay my city of Sherman utility bill?
The City of Sherman bills monthly for water, sewer and trash services. Bills are made on the last business day of every month, and the due date is set for about 21 days from the date of the bill. A late fee of 10% is added to the account if payment is not received by the due date shown on the utility bill.
How does the city of Sherman bill for utility services?
The City of Sherman bills monthly for utility services. Accounts are past due the first business day following the due date. Any accounts that are still not paid 15 days after the due date will be charged a late fee equal to 10% of the unpaid balance. Accounts are subject to termination and applicable termination fees in such cases.
What services does the city of Sherman offer?
City Clerk Customer & Utility Svcs Automated Phone Pmt Emergency After Hours (fees may apply) Solid Waste/Trash www. ci. sherman. tx. us, Solid Waste & Recycling Services, or contact Solid Waste at 903-892-7261. The City of Sherman bills monthly for water, sewer and trash services.
Does my utility bill include a stormwater fee?
**Effective December 2017, utility bills include a Stormwater Fee. For detailed information about the program and calculation of the fee, please see Stormwater Utility Program. Below you will find an explanation of each item on your utility bill. When making a payment, please make the check or money order payable to the “City of Sherman. “.
How do I contact the sherrman city clerk?
St, Sherrman, TX. Office hours are excluding holidays. The phone # is City Clerk Customer & Utility Svcs Automated Phone Pmt Emergency After Hours (fees may apply) Solid Waste/Trash www. ci. sherman. tx. us, Solid Waste & Recycling Services, or contact Solid Waste at 903-892-7261.
