Paying bills is an unavoidable part of adult life But with the City of Thomasville’s online utility bill pay system, you can now pay your city utility bill quickly and easily online No more mailing checks or waiting in long lines!
In this article I’ll explain how to use the City of Thomasville’s website to view your utility account balance make one-time payments, set up recurring payments, and manage your account.
By the end, you’ll be an expert at paying your Thomasville utilities online through the City of Thomasville Utilities Online Bill Pay system.
Why Pay Online?
Here are some great reasons to take advantage of Thomasville’s online utility bill payment options
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It’s fast – Payments process instantly, no waiting for checks to arrive in the mail
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It’s convenient – Pay anytime, 24/7, on your computer or mobile device
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Avoid late fees – Pay by the due date even if you’re out of town
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Payment history – View past payments all in one place for easy tracking
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Recurring payments – Set and forget bill pay by scheduling automatic payments
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Secure – The site uses encryption to protect your information
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Saves money – No more stamps and envelopes needed!
Clearly, paying your Thomasville utility bill online makes life much easier. Now let’s look at how to do it.
Accessing Your Online Account
First, you’ll need to access your online City of Thomasville utility account. There are two ways to do this:
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Go directly to thomasville.org/pay-utilities-online and click “Pay Bill Online”.
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Or, visit thomasville-nc.gov and click “Pay Bills” then “Utility Account Access”.
Either way, you’ll be taken to the login page for the City’s Click2Gov online payment system. If you already have an account, simply log in with your username and password.
If you don’t have an account yet, click “Register” to quickly set one up using your utility account number. Having an account makes managing and paying your bill easier.
Making a One-Time Payment
Once logged into your Thomasville utility account, making a one-time payment is simple:
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Locate your outstanding balance on the account summary page.
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Click “Make Payment” and enter the payment amount.
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Select payment method – credit/debit card or e-check.
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Enter relevant payment details and billing address.
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Review payment info and click “Continue” to submit payment.
The payment will be immediately processed and you’ll receive a confirmation email with payment details. Fast and easy!
Setting Up Recurring Payments
For maximum bill paying convenience, you can enable auto-pay to have payments automatically withdrawn each month.
To set up recurring payments:
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In your account, click “My Profile” then “Bill Payment Profile”.
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Check the box to enable recurring payments.
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Select the date each month for payment withdrawal.
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Choose whether to pay full balance or fixed amount each month.
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Save your preferences.
Now your bill will be paid automatically each month! You’ll receive email reminders prior to the scheduled payment date.
Managing Your Online Account
Your online account portal lets you do much more than just pay your bill. You can also:
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View payment history – See past payments and account balance over time.
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Update contact info – Keep your emails, phone number, and address up to date.
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Enroll in e-billing – Receive bills electronically instead of by mail.
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Change auto-pay – Adjust date or amount of recurring payments.
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Sign up for alerts – Get reminders about upcoming bills and past due notices.
Keeping your account details accurate ensures smooth billing and payment.
Guest Payment for One-Time Bills
Don’t have a City of Thomasville utilities account? You can still easily pay any one-time utility bills through the guest payment feature.
Simply click “Guest Payment” on the website and enter the requested bill details to quickly pay as a guest, without needing an account.
Get Started Paying Online Now!
As you can see, paying your City of Thomasville utility bill online via the City of Thomasville Utilities Online Bill Pay system is incredibly fast, easy, and convenient.
To recap, here’s why you should ditch paper bills and pay online instead:
- Secure encrypted payment portal
- Make one-time or recurring payments
- View detailed payment history
- Manage account settings and billing
- Pay as a guest without an account
- Avoid late fees by paying on time
So sign up for an account and start paying your Thomasville utility bill online today! Streamline bill pay and make your life a little easier.
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for Thomasville utilities bill pay?
How do I pay my Pinellas County utility bill?
What is the average utility bill in Thomasville GA?
How do I pay my Pasco County utilities by phone?
How do I pay my utility bill in Thomasville?
Payments can be made with debit, credit, and echeck. NOTE: We can only accept Mastercard, Visa, Discover card or E-Checks. NO AMERICAN EXPRESS. The City of Thomasville now absorbs customer convenience charges for online utility payments. Customers will not be charged a $2.95 convenience fee for online transactions.
Does Thomasville charge a convenience fee for online utility payments?
The City of Thomasville now absorbs customer convenience charges for online utility payments. Customers will not be charged a $2.95 convenience fee for online transactions. If you have questions or have an issue with the online system, please contact the Utility Billing Department during business hours by calling (336) 475-4210.
What services are available from city of Thomasville utilities?
Our personnel are also available to answer questions and assist with proper utilities placement. The following services are available from City of Thomasville Utilities: We offer convenient billing that consolidates all of your utilities services into one monthly bill. For more information, please contact Customer Service at (229) 227-7001.
Why is the city of Thomasville’s online bill pay system unavailable?
The City of Thomasville’s online bill pay system will be unavailable due to a billing system conversion beginning Friday, June 4th at 5:00PM until Tuesday, June 8th at 8:00AM. If you need to pay your bill during this time, please call the City of Thomasville at 229-227-7001. We apologize for any inconvenience and thank you for your understanding.
What payment methods does Thomasville accept?
Thomasville has implemented “Click2Gov” for online bill pay and access to for city utilities and permit applications and payments for Planning & Inspection services. Payments can be made with debit, credit, and echeck. NOTE: We can only accept Mastercard, Visa, Discover card or E-Checks. NO AMERICAN EXPRESS.
Does the city of Thomasville offer a budget billing program?
City of Thomasville Utilities also offers a Budget Billing program to help you budget your utilities charges more efficiently. Click here for more information on Budget Billing. Now is the time- YOUR HELP can make a BIG difference in the lives of those impacted by COVID-19.