Washington City provides water service to all residents and businesses, and power to residents and businesses north of the Virgin River. Office hours are Monday-Thursday 7:30am to 5:30pm, Friday 8am-12pm Office phone number is (435) 656-6305.
As a City of Washington resident, you need to make sure you pay your utility bill on time. But because there are many ways to pay, it can be hard to figure out which one is best for you. This complete guide will show you all the ways you can pay your City of Washington utility bill, letting you pick the one that works best for you.
Online Payment
Online bill payment for City of Washington utilities is the fastest and easiest way to do it. Your VISA, MasterCard, or Discover credit or debit card can be used to safely pay online.
To pay online:
- Go to the City of Washington website
- Click on “Pay Your Washington Utilities Bill”
- Enter your account number and other billing details
- Enter your credit/debit card information
- The payment will be processed immediately
You can also set up automatic monthly payments using your credit/debit card by filling out a simple authorization form online, This ensures you never miss a payment,
Pay by Phone
To use a credit or debit card to make a payment over the phone, call 1-877-201-3770 toll-free and follow the prompts. You will need to enter your account number and card information.
There is no fee for paying by phone. It is just as quick and easy as paying online.
Pay by Mail
If you’d rather send a check or money order, you can send your payment to:
City of Washington Utilities
P.O. Box 2226
Washington, NC 27889
Make sure to include your payment stub or write your account number on the check so your payment is applied correctly. Allow 5-7 business days for your mailed payment to be processed.
Pay in Person
You can pay your utility bill in person at the City of Washington Municipal Building:
102 E 2nd Street
Washington, NC 27889
Payments are accepted Monday-Friday from 8AM-5PM. You can pay by cash, check, or credit/debit card at the counter.
Drop Boxes
For your convenience, the City has curbside drop boxes located at:
- 2nd Street across from the Municipal Building
- N Market Street across from the Sheriff’s Office
Simply place your payment (check or money order) in an envelope with your stub in the drop box. Payments are collected daily.
Bank Drafts
You can set up automatic bank drafts to have your utility payment deducted directly from your checking or savings account each month.
To enroll, fill out a bank draft authorization form and submit a voided check to the City of Washington Utility Billing department. Drafts are processed on the 10th of each month.
Budget Billing
To make your utility payments more predictable, consider signing up for budget billing. This allows you to pay the same amount each month based on your average annual usage.
Contact the City of Washington Utility Billing department to enroll in budget billing and even out your payments.
Assistance Programs
If you are having trouble paying your utility bill, the City of Washington offers assistance programs for seniors and low-income residents in need:
- Senior citizen discount – qualified seniors get a 30% discount on their utility bill
- HELP Program – provides grants to assist with past due utility bills
Contact Utility Billing to learn more about the eligibility criteria and how to apply.
Avoid Late Fees
Make sure to pay your utility bill by the due date listed to avoid late fees. If your payment will be late, contact Utility Billing immediately to see if arrangements can be made.
Get Account Alerts
Set up email or text alerts through the City of Washington to get reminders about your bill and notify you of past due balances. Account alerts help you stay on top of your utility payments.
Paying your City of Washington utility bill on time every month is simple when you choose one of the many payment options available. Online payments, phone payments, automatic bank drafts, and budget billing make managing utility bills effortless. Contact Utility Billing if you have any questions or need help signing up for a payment program.
Frequently used numbers:Dominion Energy (800) 323-5517 Dixie Power (43 673-3297 HEAT Office (43 652-9643 Washington County Solid Waste (43 673-2813
Online credit card payments are accepted, watch this video to learn how:
Xpress Bill Pay – How To Sign Up
Can I pay my utility bill online?
You can now pay online. The City of Washington does not charge an online payment fee. Monthly utility bill is provided via mail or e-bill (customer choice) at the first of each month. Accessible online at www. wga. gov to view and/or pay online. Customer can access utility bill records online 24/7.
How do I pay my Washington City utility bill?
Auto payments and online payments are made through Xpress Bill Pay. Return payments are subject to a $25 fee. Washington City utility bills are due on the 20th of the month. BluCan schedule is found at blucan. org. BluCans will be picked up every other week on your normal garbage collection day.
How do I pay my bill in Washington State?
Or payments may be made over the internet (www. washingtonin. us) through the STRIPE online payment portal. There is a 2. 25% charge to use a card. Bills can be viewed online or automated bill payment services can also be obtained through the customer portal.
What services does the city of Washington provide?
The City of Washington provides water, electricity, sewer, and garbage collection services. Please come to: Questions? Contact a friendly Customer Service Clerk at 706-678-3277 What is included in your utility bill? You can now pay online. The City of Washington does not charge an online payment fee.
Does Washington utilities offer budget billing?
Washington Utilities also offers budget billing for equal payments year-round. Questions about your bill?
Does Washington utilities offer automatic payment options?
For ultimate convenience, Washington Utilities offers automatic payment options. You can set up an automatic bank draft, which will deduct the bill amount directly from your bank account each month. Alternatively, you can schedule automatic credit or debit card payments through the Washington Utilities website.
