Simplifying Bill Payment for Clark County Utilities Customers

It can be a pain to pay your utility bill because you have to find it, write a check, put it in an envelope, stamp it, and mail it. Online bill pay has made things a lot easier for people in Clark County who use utilities. The Clark County government and Clark Public Utilities have both set up online bill payment systems that make it easier than ever to pay your property tax, water, sewer, and electric bills.

Online Bill Pay Options in Clark County

Utilities and government agencies in Clark County use two main ways for people to pay their bills online.

• Clark Public Utilities MyAccount – Clark Public Utilities’ customer portal for managing your electric account online

• Clark County Online Payments – The county’s website for paying property taxes, water bills, and other fees.

Both sites allow customers to view their balance, make one-time payments, set up recurring payments, and manage payment methods. While the sites are run separately, signing up is quick and easy for both.

Paying Your Electric Bill at Clark Public Utilities

Clark Public Utilities provides electricity to residents and businesses in Clark County. To pay your electric bill online, you’ll need to sign up for MyAccount at myaccount.clarkpublicutilities.com.

The registration process only takes a couple minutes. You’ll need your Clark PUD account number and an email address. Once registered, you can:

• Check your current electric bills—Look at your most recent bill for information on your usage and account balance.

• Make a one-time payment – Pay your bill immediately by credit/debit card or e-check.

• Set up recurring payments – Schedule automatic monthly payments so your bill is always paid on time.

• Access payment history – Lookup past electric bills and payment dates.

• Update account information – Change your mailing address, phone number, and billing preferences.

• Sign up for paperless billing – Reduce clutter and access PDF bills directly in MyAccount.

• Receive outage alerts – Get notifications about power outages impacting your area.

MyAccount works best on both computers and phones, so you can quickly make a payment on your phone. The autopay feature is especially helpful for people who want to avoid late fees and forget to make payments.

Paying Water, Sewer, and Property Taxes at ClarkCountyOhio.gov

In addition to electricity, Clark County residents receive services like water, sewer, and waste management. The county government also collects property taxes to fund schools, infrastructure, and other public services.

To pay your water, sewer, and property tax bills online, use the Clark County website’s Online Payments system. You’ll first need to create a website account using your email address. Once registered, you can:

• Pay water and sewer bills – The county provides water and sewer service to much of the region. Pay your usage fees online by credit/debit card.

• Pay real estate taxes – If you own property in Clark County, pay your tax bill online and search property records.

• Pay for dog licenses – Purchase your annual dog registration/license online.

• Apply for homestead exemption – File for homestead tax exemption to reduce your property taxes.

• Obtain government records – Order birth certificates, death certificates, and marriage licenses.

• Register to vote – Submit your voter registration application electronically.

Similar to the Clark PUD portal, the county system allows you to go paperless by receiving bills and tax documents digitally. You can also set up recurring payments for property taxes and water/sewer fees.

Is Online Bill Pay Safe?

Whenever you provide financial information online, safety and security are valid concerns. Rest assured, both Clark Public Utilities and Clark County government take extensive measures to protect your data and prevent fraud.

Here are some of the security controls utilized:

• Encrypted connections – Your data is encrypted both in transit and at rest. This prevents snooping or theft.

• Firewall protections – Networks are shielded from intrusion attempts and cyberattacks.

• Authentication requirements – Login credentials are verified to stop unauthorized access.

• Application security – Software undergoes extensive testing to identify vulnerabilities before deployment.

• PCI compliance – Payment systems adhere to stringent regulations for processing credit cards.

• Regular audits – Processes are continuously examined both internally and by third-parties.

By registering your own account, you avoid the risks associated with an employee looking up your details. Proper login credentials also prevent family members or roommates from accessing your financial information.

Of course, you play a role in security as well by safeguarding your password, using unique passwords across sites, and watching for suspicious emails or calls asking for personal details. Enabling two-factor authentication adds another layer of protection on your account.

Making Payments by Phone, Mail, or In-Person

While online bill payment is preferred for its speed and convenience, Clark County utilities and government also accept payments by phone, mail, or in-person. These more traditional payment options will remain available for customers who prefer them.

To pay your bills by phone, you can call:

• Clark Public Utilities – (360) 992-3000

• Clark County Utilities – (937) 521-2015

• Clark County Auditor – (937) 521-1860

If paying by mail, be sure to allow 5-7 business days for your payment to reach the processing office. Send your utility payments to PO Box 8900, Vancouver, WA 98668. Tax payments should be mailed to PO Box 2249, Springfield, OH 45501.

For in-person payments, visit the Clark Public Utilities office at 1200 Fort Vancouver Way or the Clark County Municipal Court at 101 N. Limestone Street in Springfield.

Save Time and Money with Online Bill Pay

By transitioning to online payments, Clark County residents can enjoy significant benefits including:

• Convenience – Pay bills in seconds securely from home.

• Paperless billing – Reduce clutter, waste, and storage needs.

• Payment tracking – Easily lookup payment history and confirm transactions.

• Automatic payments – Set and forget recurring payments to avoid late fees.

• Mobile accessibility – Manage your account anytime from your smartphone.

• Account management – Update details like your mailing address or email in one place.

• Outage notifications – Get updates from Clark PUD on power disruptions.

• Cost savings – Avoid postage fees and late charges.

Both Clark Public Utilities and Clark County government offer excellent online systems tailored specifically to their services and customers’ needs. Signing up is easy and fast. If you have any questions on the registration process or online account management, friendly customer service reps are available to help. Join the thousands of Clark County residents who have already gone online to simplify their utility and tax bill payments.