Thanks to your Clearway subscription, polluted energy on the power grid is being replaced with 100% renewable, local power! Together with our customers, we are building a clean energy future, and with ocean temperatures rising and countries experiencing climate crises, it is more important than ever — thank you for being part of the difference!
When you receive your first Clearway bill, we want to ensure you understand how billing works so that you can feel great about your renewable power commitment.
In return for supporting renewable power, you are now receiving solar bill credits on your utility bill. Now that the solar bill credits are being applied to your utility bill (and reducing your utility charges!) Clearway will begin billing for the solar bill credits in a separate invoice.
Switching to community solar through Clearway Energy can save you money on your energy bills. But their separate billing system can be confusing if you don’t understand how it works. In this article, I’ll explain everything you need to know about paying your Clearway community solar bill so you can reap the full benefits of community solar.
I’ll cover how Clearway bills for the solar credits they provide how to read your bill what payment options are available, and tips for managing your account. Let’s shed some light on Clearway community solar bill pay!
How Clearway Bills for Solar Credits
With Clearway community solar, you pay them directly for the solar credits that are applied to your utility bill Here’s how it works
- Clearway’s solar panels feed energy to the grid, which earns solar credits
- These credits appear on your utility bill and lower your utility charges
- Clearway bills you separately for the value of these credits at a fixed rate
So you’ll get two bills – your regular utility bill with the credits, and Clearway’s bill for their portion. The savings come from Clearway’s rate for the credits being lower than your utility’s retail rate for electricity.
Reading and Understanding Your Bill
Reviewing your Clearway bill is important to ensure you’re receiving the expected credits. Your Clearway statement will show:
- Solar farm ID number
- Billing period
- Total solar credits earned
- Contract rate per credit
- Total amount due
Compare the Clearway credits to those shown on your utility bill – they should match. The credits will vary month-to-month based on solar production.
Payment Options
Clearway offers several ways to pay your community solar bill:
- Online account – Pay via credit/debit card or bank account. Also view usage.
- AutoPay – Setup recurring monthly payments from your bank account.
- Phone – Call to make one-time credit card payments.
- Mail – Send a check or money order (processing is slower).
I recommend setting up online account access and AutoPay to streamline bill payment. But phone and mail options are there if needed.
Tips for Managing Your Clearway Account
Follow these tips to get the most out of your Clearway community solar subscription:
- Provide accurate and updated contact info if you move. This ensures proper billing.
- Check that the credits on your utility bill match Clearway’s statement. Verify you’re getting the full credits.
- Log into your online account periodically to check your solar production and statements.
- Enroll in AutoPay to avoid late fees and free up time spent on billing.
- Go paperless to save time and trees. Clearway offers online billing.
- Contact Clearway’s customer support if you have any billing questions or concerns. They’re available by email or phone.
The Bottom Line
A Closer Look at Energy Savings
- Now that your assigned Clearway solar farm is live, solar production has begun and Clearway billing will begin soon.
- For the solar energy produced by your portion of the solar farm, you are now receiving bill credits – we call these “solar bill credits.”
- The solar bill credits are applied to your monthly utility bill, reducing your charges.
- To recap, you will continue to receive a monthly utility bill. But now, your utility bill will be reduced by the solar bill credits you receive as a result of being a Clearway customer.
- You will receive a separate bill from Clearway. Your Clearway bill is for the cost of the solar bill credits at the rate specified in your contract.
- Just as a reminder, you’re replacing dirty power with clean power and in return, getting solar credits at a special rate designed to help you save on electricity.
- Your Clearway rate can be found on your Clearway Customer Agreement. You can access your Customer Agreement by logging into your Online Customer Portal at www.my-clearway.com. You can also pay your bills, enroll in Paperless Billing and AutoPay, and manage your account within the Customer Portal.
How to Pay Your Clearway Bill
There are fast and easy options for paying your monthly Clearway bill.
- Enroll in AutoPay: Enjoy effortless, secure payment processing through AutoPay without any extra monthly to do’s or hassles.
- Pay Online: You can pay your bill online in your customer portal at my-clearway.com. You can also reach the portal on Clearway’s website by clicking on the green button in the top right hand corner labeled “My Customer Portal.”
- Pay by Phone: You can call our customer support team at 1.855.712.7508 to complete payment by phone.
- Pay by Check: You can mail a check to: Clearway Community Solar, P.O. Box 850717 Richardson, TX 75085. Be sure to include your account number on your check.
How Does Community Solar Work in New York State?
FAQ
How to cancel Clearway Community Solar?
To back out of this deal, send a telegram, mail, or deliver a signed and dated copy of this Cancellation Notice or any other written notice to Clearway Community Solar at P O. Mail it to P.O. Box 3528, Houston, TX 77253-3528 no later than midnight three business days after the transaction date above, or later if allowed.
How does Clearway Solar work?
On your utility bill you will see a credit for your community solar subscription. Clearway will bill you for the energy generated by your subscription, with a 20% discount applied. That’s where the savings come in. The total amount you save monthly will vary as the solar production of your subscription varies.
How do I contact Clearway Community Solar?
Please call 1. 866. 520. 2711 or email communitysolarsales@clearwayenergy. com. Clearway Community Solar LLC is a wholly-owned subsidiary of Clearway Energy Group LLC. Clearway Energy Group LLC owns the service marks Clearway Community Solar LLC and the circle and square that overlap. ©2024 Clearway Energy Group LLC All rights reserved.
How do I pay my Clearway Community Solar bill online?
Paying your Clearway Community Solar bill online is easy. You can pay your bill directly and safely online through our secure Customer Portal. You can also manage your account information and see your solar credits. To get started, simply click the login button below. Once you’re logged in, select the “Pay Your Bill” tab.
Does Clearway offer solar bill credits?
Clearway Community Solar is not an energy company, so customers will get a separate bill from Clearway for the cost of the solar bill credits based on the rates spelled out in the Clearway Customer Agreement. Learn more about how utility bills get set. Q: What are solar bill credits?.
What is Clearway Community Solar?
It is up to each person to use the sun’s endless power and help create a sustainable energy future for the whole community through Clearway Community Solar. Our program makes supporting clean energy generation easily accessible to homeowners, renters, and businesses alike.
How do I make a clearway payment?
Clearway recommends that you make payments online via your Customer Portal at www. my-clearway. com. Please note, processing times may be longer than usual. Supporting solar is easy with Clearway. Your monthly subscription supports renewable energy generation for the local power grid.
Does Clearway reduce my utility bill?
A: Clearway’s program is separate from your utility, and your energy supply is still through your local utility. And so, you will still get your utility bill every month, but now it will show the solar bill credits that came from your Clearway subscription, which lowers your utility costs.
