Paying your water bill to the Cleveland Division of Water is easy and convenient with their online payment options. The Cleveland Water Department serves over 1.5 million people across Northeast Ohio, so they make paying your bill as simple as possible. In this article, we’ll walk through everything you need to know about paying your Cleveland water bill online.
Sign Up for an Online Account
The first step is to create an online account on the Cleveland Water website. This allows you to securely access your account, view your water usage and bills, make payments, and more.
To sign up
- Go to www.clevelandwater.com
- Click on “My Account” at the top right.
- Select “New User” to create an account.
- Enter your Cleveland Water account number and zip code.
- Create a username and password.
- Provide your contact information.
- Agree to the terms and conditions.
Once your account is created, you can log in anytime to manage your water account online.
View Your Water Bill
When logged into your online account, you can view your current water bill as well as previous bills going back 24 months.
To find your bill:
- Go to the “My Usage” section.
- Select “My Bills”.
- Choose the billing period you want to view.
Key details shown on your bill include:
- Account number
- Service address
- Billing date
- Previous balance
- Payments made
- Current charges
- Account balance
Reviewing your bill online lets you see exactly how much you owe and when it’s due before making a payment.
Payment Options
The Cleveland Water Department offers several ways to pay your water bill online for convenience:
Credit/Debit Card
You can make secure one-time or recurring payments by Visa, Mastercard, American Express, or Discover credit/debit card. A third-party service fee of $2.25 per transaction applies.
To pay by card:
- Go to the “My Billing” section.
- Choose “Make Payment”.
- Enter payment details including card number, expiry, CVV code.
- Select whether one-time or recurring payment.
- Enter payment amount and submit.
Electronic Check
Pay straight from your bank account with no service fees. You’ll need your routing and account numbers to set up an e-check payment.
Online Bill Pay
Use your own bank’s online bill pay feature. Find Cleveland Water in your list of payees, enter the account number, and schedule the payment through your bank.
Automatic Bank Draft
Set up a recurring automatic payment so your water bill is paid directly from your checking or savings account each month. Download the authorization form online to get started.
In Person
You can pay with cash, check or money order at the Cleveland Water Department downtown office. Be sure to bring your water bill.
By Mail
Mail your check or money order along with your payment stub to the address listed on your water bill. Allow 5-7 days for delivery.
Drop Boxes
The Cleveland Water office has two 24/7 drop boxes on site where you can deposit your payment by check or money order.
Retail Locations
Take your water bill to local retailers like Walmart, Giant Eagle, 7-Eleven, and CheckFreePay to pay in person. Fees apply.
Payment History
To see your payment history and confirm when payments were made, go to “My Billing” and select “Payment History”. You can filter by date range or payment type.
Account Balance
Your current balance due is clearly shown on your bill. You can also find it by going to “My Billing” and choosing “Balance Summary”. This shows your previous balance, new charges, payments, adjustments, and total now due.
AutoPay
For hassle-free payments, enroll in AutoPay to have your bill paid automatically each month on the due date using your payment method on file. Go to “My Billing” and choose “AutoPay” to get started.
Paying your Cleveland water bill online is fast, easy, and secure. Sign up for an account, view your balance, and make a payment using one of their many convenient options. With the Cleveland Water Department website and app, you can take care of your water bill anywhere, anytime.
Cleveland Division of Water facing continued customer service complaints
FAQ
How do I pay my Cleveland Water Department bill without signing in?
You can make a payment by calling our automated payment line at 216-446-6834 at any time, or by calling our Customer Care Center at 216-664-3130 during business hours.
What is the phone number for Cleveland County water bill payment?
If you’d rather pay over the phone, you can call the Global number, 1-704-734-9310, and find the link there. You must have your account number ready when calling for faster service.
Who is in charge of Cleveland Water Department?
Commissioner of Cleveland Water Commissioner of Water, Alex Margevicius, P. E. in 1985 as a Civil Engineer for Cleveland Water. In 1995, he was named Assistant Commissioner of Engineering at Cleveland Water.
How do I find my Cleveland Water account number?
How do I pay my Cleveland water water bill online?
Thank you for using Cleveland Water’s online EZ-Pay system. This service allows you to make a one-time payment by credit or debit card, or a bank account. For additional access to your water account and more payment options, consider creating an account at my. clevelandwater. com. Where is my account number?.
What is Cleveland Water Department?
A facility operated by the Cleveland Water Division that provides drinking water to the city of Westlake, Ohio. Three wells and three treatment systems are used by the Bedford Water Department to give people in Bedford, Ohio clean, safe drinking water. Looking for Cleveland Water Department billing, payments & services?.
What services does Cleveland water offer?
Cleveland Water offers online bill pay, automatic payments, and water usage monitoring services. Information about water-related services in Cleveland, Ohio, including water quality reports, payment options, and water conservation tips. Contact information for the Customer Care Center and Call Center, along with their hours of operation.
What does Cleveland water stand for?
The City of Cleveland Division of Water (Cleveland Water) provides drinking water service to 1. 4 million residential, commercial, and industrial customers in 80 communities across six counties in Greater Cleveland. We are the tenth largest municipal water service in the United States and the largest provider of drinking water in the state of Ohio.
Who provides water services to Cleveland Heights OH?
Provides water services to Cleveland Heights, Ohio, and serves as an emergency water backup for other cities. A facility operated by the Cleveland Water Division that provides drinking water to the city of Westlake, Ohio.
Who is Cleveland water?
Cleveland Water is a public utility that provides water supply, leak repair, and customer service to 1. 4 million customers in Northeast Ohio. The company is dedicated to providing prompt, friendly, and high-quality service, as well as making sure customers can always get safe, delicious water.
