Coastal Electric Membership Corporation (EMC) makes managing your electric account quick and convenient with online bill pay. Instead of mailing checks or visiting an office members can pay online 24/7 through Coastal EMC’s secure payment portal.
In this comprehensive guide, we’ll walk through how to use Coastal EMC’s online bill pay to view statements, make one-time payments, set up autopay, manage account details, and more. Whether you’re a long-time Coastal EMC member or just signed up for new service, read on to take control of your electric account.
Getting Started with Online Bill Pay
To start using Coastal EMC’s online bill pay, you’ll first need to register for an online account.
Visit billpay.coastalemc.com/onlineportal and click “Register” in the top right corner. Provide your account number last name or business name and email address. Create a username and password.
You can also download the Coastal EMC mobile app for Apple or Android and register through the app. The app provides the same account management functions as the web portal.
Once your account is set up, you can log in anytime to:
- View and pay bills
- Check payment history
- Monitor electric use
- Update account information
- Set up autopay
- Report outages
Online bill pay puts full control of your account right at your fingertips!
Paying Your Bill Online
The easiest way to pay your Coastal EMC bill is through the online portal or mobile app. To make a payment:
- Log into your account.
- Select “Pay Now” for the account you want to pay.
- Enter your payment amount and select a payment method.
- Review the payment details and submit.
Your payment will be applied instantly to your account balance. You’ll receive a confirmation email with your payment details as well.
The online bill pay system accepts Visa, MasterCard, Discover, debit cards, and checking accounts for payments. You can store payment methods to use again later.
You can also make one-time payments as a guest without logging in using Coastal EMC’s QuickPay feature. Just provide your account number and name.
Setting Up AutoPay
For hassle-free bill payment, enroll in Coastal EMC autopay to have your bill automatically paid each month from your bank account or credit card.
To enroll in autopay:
- Log into your online account and access your payment methods.
- Select your desired payment method and click “Enable AutoPay.”
- Pick the day each month you want payments drafted.
- Review and submit the authorization form.
Going forward, Coastal EMC will automatically charge your bill to the selected payment method each month. You’ll still receive monthly statements for your records.
Autopay guarantees your electric bill is paid on time every month!
Account Management Features
In addition to bill pay, Coastal EMC’s online portal and mobile app provide many convenient account management features:
- View statements and payment history – Access 12 months of billing statements and payment receipts.
- Monitor electric usage – Track your daily and monthly kilowatt-hour usage.
- Update profile information – Change your name, phone number, email, and other account details.
- Manage notifications – Opt in or out of outage alerts, billing reminders, and other notifications.
- Report outages – Quickly notify Coastal EMC of a power outage at your home or business.
- Analyze usage – Compare usage month-over-month and year-over-year.
Take control of your Coastal EMC account with online bill pay and account management tools! Ditch the paper bills and make paying your bill easy.
Don’t Forget to Download Our Mobile App
Get the app via one of the links below, install it, and use your Coastal Electric Cooperative account number to log in or create your account. Not only can you use the app to pay your bill while on the go, but you can also report outages, receive important notifications of power outages affecting your home, plus receive notices when power is restored. You can also use the app to monitor your daily electricity usage.
Payment Options & Programs
In order to provide you with the very best service, Coastal Electric offers our members a number of payment options and programs that will help you save money.
Use our free, fast, and secure payment portal. Your payment will be credited immediately.
View and pay your bill, monitor usage, and stay on top of storms and outages with our mobile app.
Use your checking account or credit card to pay your bill automatically each month.
A pay-as-you-go plan with freedom from monthly payments, deposits, and late fees.
We know life can get hectic! Our free pay-by-phone option is easy, automated, and quick.
We have payment centers and drop boxes throughout our service area. Find the one closest to you!
Take the guesswork out of your electric bill and budget for each month with Levelized Billing.
Set up your payment plan so that it best fits your new and (sometimes) changing lifestyle as a senior.
Now you can make payments without logging into our portal. Check out our new feature, Quick Pay.
Knowledge is power. The more you know about late fees, charges, and how to read your bill, the better you can understand your account and manage your usage.
With so many options for paying your bill, you can easily avoid late charges. Learn more about fees.
Having trouble with our terminology and line items on your electric bill? Let us help with that.
Was your bill unexpectedly high last month? Does it fluctuate often? Get some common reasons.
If you’d like to take a deep dive into how we work, check out our competitive rates schedules.
Lawrence Utilities Online Bill Pay Tutorial
How do I pay my coastal electric bill?
In order to provide you with the very best service, Coastal Electric offers our members a number of payment options and programs that will help you save money. Use our free, fast, and secure payment portal. Your payment will be credited immediately. Use your checking account or credit card to pay your bill automatically each month.
What payment options does Coastal Electric offer?
Coastal Electric offers the Advance Pay – A Pay-As-You-Go plan with freedom from monthly payments, deposits, and late fees. You can also make payments at our Bill Payment Locations throughout the service area.
How do I get the coastal Electric Cooperative app?
Get the app via one of the links below, install it, and use your Coastal Electric Cooperative account number to log in or create your account.
