When it comes time to pay your monthly electric bill from Cobb EMC you have several options. While online and mobile payments are popular some members still prefer to pay by phone. Calling in your payment to Cobb EMC is easy and only takes a few minutes.
Using the Automated Bill Pay System
The fastest way to pay your Cobb EMC bill by phone is through the automated system, Simply call 770-429-2100 and follow the prompts This automated line is available 24/7 for your convenience
Here’s how to use the Cobb EMC automated phone payment system:
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Call 770-429-2100. Select option 2 for billing questions.
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Enter your 10-digit Cobb EMC account number.
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Select option 1 to make a payment by phone.
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Choose whether to pay your total balance or enter a custom amount.
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Enter your debit or credit card number, expiration date, and CVV security code.
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The system will confirm payment and provide a reference number.
The automated system securely processes your payment info and immediately credits your Cobb EMC account. You can pay by Visa, Mastercard, Discover, or American Express card. Using the automated line is fast, avoiding wait times to speak with an agent.
Paying Your Bill by Calling Member Services
Alternatively, you can call 770-429-2100 and select option 3 to reach the Cobb EMC Member Services team. The team can help answer any bill pay questions before taking your payment.
Member Services agents are available Monday – Friday from 7 AM to 6 PM. Calling during peak hours may involve some wait time. Have your account number ready when you call.
When speaking with an agent, let them know you need to make a payment by phone. They will take your payment info and process it just like through the automated system. This option is useful if you need to discuss your account balance or work out a payment plan.
Payment Options When Calling Cobb EMC
Whether you use the automated line or speak with Member Services, Cobb EMC accepts the following payment methods for phone payments:
- Credit/Debit Card – Visa, Mastercard, American Express, Discover
- Electronic Funds Transfer – From checking or savings account
They do not accept cash payments over the phone. Mailed checks can take 7-10 days to process so calling to pay directly by card or EFT is faster.
What to Have Ready When Paying by Phone
To complete your phone payment efficiently, make sure you have the necessary account and payment information handy when you call Cobb EMC, including:
- Cobb EMC account number
- Name on the account
- Service address
- Amount owed or payment amount
- Credit/debit card number and expiration date
- Card security code (CVV on back)
- Bank information if using EFT transfer
Having this info ready will allow the automated system or agent to quickly process your payment during the call.
Benefits of Paying Your Electric Bill by Phone
While the Cobb EMC website and mobile app offer convenience for online payments, some members still prefer to talk to a real person when paying bills. Benefits of phone payments include:
- Immediate processing and posting to your account
- Access to Member Services team for questions
- Payment receipts issued during the call
- Flexible payment amounts (partial or full balance)
- Familiar payment method for those wary of online systems
The bottom line is that Cobb EMC offers multiple options to fit your payment preferences. Paying power bills by phone is simple, fast, and secure. Just dial 770-429-2100 whenever you need to make a payment or discuss your electric account.
Browse your rate options
Cobb EMC has a variety of rate options so you can choose which rate fits your lifestyle and energy needs.
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FAQ
Is Cobb EMC cheaper than Georgia Power?
How long does it take Cobb EMC to reconnect service?
How many customers does Cobb EMC have?
How many meters does Cobb EMC have?
How do I make a payment at Cobb EMC?
Call our automated system to make a payment at 770-429-2100 or see our other payment options. Cobb EMC is closed all major holidays. Please select your reason for contacting us from the list of options below. The Contact Us form is for general inquiries and account questions. To report an outage, please select Outage from the list.
How do I contact Cobb EMC?
Learn ways to easily reach Cobb EMC. Call our automated system to make a payment at 770-429-2100 or see our other payment options. Cobb EMC is closed all major holidays. Please select your reason for contacting us from the list of options below. The Contact Us form is for general inquiries and account questions.
How much does it cost to establish electric service at Cobb EMC?
To establish electric service at Cobb EMC, there is a $30 service establishment fee, which will be applied to your first bill. You may also be asked to pay a deposit based on your credit check. Deposits can be paid with cash, check, or money order. Welcome to Cobb EMC.
Does Cobb EMC use auto pay?
Auto Pay is a recurring payment method. When you enroll in Auto Pay, you authorize Cobb EMC to withdraw funds from the account of your choosing to pay your monthly electric bill. Once you enroll, your balance due automatically drafts each month from your checking, savings, credit or debit card account. Do I have to use Auto Pay?
How do I get my Cobb EMC E-Receipt?
The barcode may be accessed through the Cobb EMC app or your online account. By accepting or using this barcode to make a payment, you agree to the full terms and conditions. After successful payment using this barcode, you may retrieve your full detailed e-receipt via this link. Life happens, and we’re here to help when you need it.
What does Cobb EMC stand for?
read more Cobb Electric Membership Corporation (Cobb EMC), a not-for-profit electric cooperative, safely delivers reliable electricity to more than 180,000 residential and commercial members in Cobb, Bartow, Cherokee, Fulton, and Paulding counties. Cobb EMC’s distribution system consists of 9,045 miles of line over 432 square miles.
