College Station Utilities (CSU) offers a convenient online bill payment system for customers to easily pay their electric, water, wastewater and other city utility bills. The CSU online portal provides a simple way to view statements, check usage, and make secure payments 24/7. This article will cover the CSU payment options, steps for paying online, key benefits, and tips for managing your utility account.
Overview of College Station Utilities
College Station Utilities is the city-owned electric water sewer and solid waste provider serving over 120,000 residents in College Station, TX. CSU provides reliable utility services at reasonable rates to the community.
Key services offered by CSU include:
- Electricity
- Water
- Wastewater
- Solid Waste
- Internet
- Cable TV
Customers can easily manage their CSU accounts and make payments through the online customer portal.
Online Account Access
The CSU online portal allows customers convenient access to:
- Account balance and usage data
- Current and past billing statements
- Payment history
- Online bill pay
- Paperless billing enrollment
- Update account information
- Report service issues
- And more
The portal is available 24/7 for payments, account management and self-service needs.
Paying Your Bill Online
Follow these quick steps to pay your CSU bill online
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Visit www.cstx.gov and click on “Pay My Bill”
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Select “Pay Now” and log into your account
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Choose a payment method and enter amount
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Carefully review payment details before submitting
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Receive payment confirmation when complete
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Payment will be reflected on next billing statement
The online process takes just a few minutes for fast and easy bill payment.
Benefits of Paying Online
Paying CSU bills through the online portal offers many benefits like:
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Convenience – Pay anytime, anywhere
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Efficiency – Avoid mailing checks or visiting offices
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Control – View statements, usage data, payment history
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Flexibility – Make one-time or recurring payments
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Rewards – Earn points by paying through your bank
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Security – Payment portal uses encryption for safety
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Savings – Avoid late fees by paying on time
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Simplicity – Easy to register and manage account
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Accessibility – Use computer, phone or tablet
Online payments make utility bill management a breeze!
Tips for Getting Started
Follow these tips when setting up CSU online bill pay:
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Have your 10-digit CSU account number ready to register
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Sign up for paperless billing and automatic payments
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Update contact information if your address, email or phone changes
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Review statements closely and report any discrepancies
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Set payment reminders to avoid late fees
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Use the mobile app to pay bills on the go
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Contact CSU customer support if you need assistance
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Consider consolidating payments for multiple CSU accounts
With a few quick clicks, CSU customers can securely pay their utility bills online 24/7. Start streamlining your bill management today!
Utility Bills might be higher in January in Bryan College Station
FAQ
How do I pay my college station utilities bill by phone?
Our Utility Customer Portal lets you see your bills and usage, pay your bills, and make other changes to your account. We can be reached by telephone at 979-764-3535 Mon. -Fri. from 8 a. m. – 5 p. m.
How much does college station utilities cost per month?
On average, College Station, TX residents spend about $258 per month on electricity. That adds up to $3,096 per year. That’s 11% higher than the national average electric bill of $2,796.
What is the budget billing program for college station?
The College Station Utilities Budget Billing program lets customers pay the same amount each month for their utilities based on the average total bills from the previous twelve months. You must have worked at the same place for at least twelve months in order to be eligible for this program.
Does College Station have electricity?
College Station Utilities is a leading utility providing high-quality, customer-owned services to citizens. We serve residential and commercial customers in College Station with electricity, water, and sewage, and we run a 24-hour dispatch service.
How do I contact the city of College Station utility customer service?
The City of College Station’s Utility Customer Service office is open Monday-Friday from 8 a. m. to 5 p. m. We provide billing services for electric, water, sewer, garbage, roadway maintenance, and drainage. Have your CSU account number ready and call 855 if you need help with your water, electricity, or sewers. 528. 4278.
What’s new at College Station utilities?
The new customer portal and updated software from College Station Utilities will soon make managing your utilities online easier. This was written by Jennifer Smith, who is the office manager for customer service and utility customers. Utility Customer Service will be closed Friday (Jan. 26) and part of the following week as the new software goes live.
How does College Station utilities’ online portal work?
College Station Utilities’ online portal allows customers to check their usage in 15-minute, hourly, or daily intervals. That means you don’t have to wait for the bill to know how much electricity you’re using.
What is the College Station utilities budget billing program?
With College Station Utilities’ Budget Billing program, customers can pay the same amount each month for their utilities based on the average of their bills over the past 12 months. You must have worked at the same place for at least 12 months in order to be eligible for this program.
Will CSU’s new customer service portal make online utility payments easier?
Video: CSU’s new customer service portal will make it easier to pay your bills online. On this episode of “What’s Up, College Station?,” Marketing Coordinator Grace Hallowell and Utilities Services Manager Jennifer Smith talk about the new customer service portal and how it will improve the online experience of users and make paying bills easier.
What time is College Station utilities web portal maintenance?
College Station Utilities web portal will undergo scheduled maintenance from 9 a. m. on Saturday, March 19 to 9 a. m. on Sunday, March 20. During this time, customers will not be able to submit payments or sign up for autopay.
