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Paying your Colorado Natural Gas bill online is a convenient way to stay on top of your natural gas payments each month. As a Colorado Natural Gas customer, you have several options for taking care of your bill through the company’s website. This comprehensive guide will walk you through everything you need to know to sign up for and utilize Colorado Natural Gas’ online payment system.
Overview of Colorado Natural Gas Online Bill Pay
Colorado Natural Gas offers an online account management system where customers can view their account balance, payment history, make one-time payments, set up recurring payments, and go paperless. To start using the online system, you’ll first need to register for an online account on the Colorado Natural Gas website.
Once registered you can
- Check your current account balance
- View your payment history
- Make one-time bill payments
- Set up automatic monthly payments
- Enroll in paperless e-billing
Payments can be made via credit/debit card, electronic check, or bank draft. Colorado Natural Gas’ online system provides a quick, easy way to pay from your computer or mobile device.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Colorado Natural Gas bill online:
1. Register for an Online Account
First, you’ll need to register for online account access on the Colorado Natural Gas website. Have your account number ready.
- Go to coloradonaturalgas.com
- Select “Login/Register”
- Choose “Register”
- Enter your account number and contact details
- Create a username and password
- Accept the terms and conditions
2. Log In to Your Account
Once registered, log in anytime to manage your account and payments.
- Go to coloradonaturalgas.com
- Select “Login/Register”
- Enter your username and password
- Select “Login”
3. Make a One-Time Payment
To quickly pay your bill, use the “Pay Now” option.
- On your account overview, select “Pay Now”
- Enter the total payment amount due
- Choose your payment method
- Enter your payment details
- Select “Submit Payment”
4. Set Up Recurring Payments
For automatic monthly payments, enroll in the AutoPay program.
- In your account, choose “AutoPay Program”
- Select to pay the full amount due or a fixed amount
- Enter your payment method details
- Pick a payment date
- Accept the terms and conditions
- Select “Submit”
5. Go Paperless
Skip paper bills by enrolling in paperless e-bills.
- In your account, choose “Paperless Billing”
- Select “Enroll in Paperless Billing”
- Enter your email address
- Select “Submit”
Once enrolled, you’ll get an email each month when your new e-bill is ready to view.
Payment Methods and Fees
Colorado Natural Gas offers these payment options:
- Credit/Debit Card: Visa, Mastercard, Discover. Service fees apply.
- Electronic Check: No fee.
- Bank Draft: No fee for withdrawals from checking/savings.
You can also pay by phone, mail, or at an authorized payment location. Cash payments are accepted at CheckFreePay retailers.
Tips for Managing Your Online Account
- Check your balance regularly to catch any billing errors
- Keep your payment details updated if cards expire or account numbers change
- Save your username and password in a secure place
- Contact Customer Service if you have trouble accessing your account
- Set payment reminders to avoid late fees
Troubleshooting Payment Issues
Incorrect balance: Your statement may not reflect recent payments if it generated before payment was applied. Check payment history for pending transactions.
Declined payment: Verify your payment information is entered correctly. Contact card issuer if declined multiple times. Update payment details if your card number/expiration changed.
Locked account: If you enter an incorrect password multiple times, your account may temporarily lock. Call Colorado Natural Gas to unlock it.
Can’t register: Double check you’re entering your account number correctly. Contact Customer Service if you still have issues registering.
Paper bill after enrollment: It can take one full billing cycle for paperless billing to take effect. Check your settings if you still receive a paper bill.
Sign Up and Simplify Bill Payment
Paying your Colorado Natural Gas bill online is fast, easy, and secure. Register for online account access today to take advantage of convenient features like one-time payment, auto pay, paperless billing, and more. Managing your account online helps simplify monthly bill payment so you never miss a due date again. Give it a try and see how straightforward it is!
See if You’re in our Service Area
Our interactive map will tell you if your home or business is in our service area. Just enter your address!
Colorado Natural Gas has partnered with local weatherization and low-income assistance providers to assist our customers who need a little extra help.
Colorado Natural Gas has rebates for homes and businesses that can save you HUNDREDS off the costs of upgrading your old heating equipment.*
Just as the cost of food and other day-to-day products are on the rise, so too is the cost of energy, but we’re here to help!
Colorado Natural Gas New Bill Design
FAQ
What is the number for natural gas emergency in Colorado?
If you think you might have a natural gas emergency or a leak, please call our emergency line at 1-800-883-3181 from a safe place.
Who is the gas company in Denver?
The main company in the Metro Denver area that provides electricity and natural gas is Xcel Energy, which is the state’s biggest utility. United Power and Intermountain Rural Electric Association also provide services in the region.
How much is natural gas in Colorado?
Colorado Natural Gas Residential Price is at a current level of 15. 28, down from 16. 48 last month and up from 14. 65 one year ago. This is a change of -7. 28% from last month and 4. 30% from one year ago.
Who provides natural gas in Fort Collins CO?
Electricity
Does Colorado natural gas offer rebates?
Colorado Natural Gas offers rebates for businesses and homes that can save you HUNDREDS of dollars when you replace your old heating equipment. *The price of energy is going up, just like the price of food and other everyday items. But don’t worry—call 811 before you start digging!
What is a Colorado natural gas bill?
You can easily see how much gas you used, how much you owe, and when it’s due on your Colorado Natural Gas bill. It also has a lot of other useful information to help you manage your natural gas account. 1. Service Address Where your gas service is located (may be different from your mailing address). 2. Account Number.
How do I pay my Colorado natural gas bill?
To make a one-time payment using your checking/savings account or debit/credit card. Transactions may take up to five business days to be processed. CheckFreePay and Colorado Natural Gas have teamed up with a number of stores in your area to offer you another easy and safe way to pay your natural gas bill.
What are delivery & service charges on my Colorado natural gas bill?
Delivery and Service Charges—The Delivery and Service Charges on your bill are meant to cover reasonable and necessary costs and give Colorado Natural Gas a chance to get a return on the money it spent on building the safe and reliable natural gas system that serves you.
How do I identify a Colorado Natural Gas employee?
When Colorado Natural Gas workers come to your home, you can tell them who they are by their company car, uniforms, and ID badges. If someone says they work for Colorado Natural Gas and comes to your house, ask to see their ID or look for our logo on their truck or uniform.
How do I contact Colorado natural gas if a call is a scam?
Our first priority at Colorado Natural Gas is your safety and security. We want to help you stay alert to scams. If you don’t trust a call or person at your door, DO NOT give them any personal information or let them in. Instead, call our Customer Service Department at 1-800-720-8193 to verify. call 1-800-883-3181 right away!.
