Paying your water bill in Columbia County just got a whole lot easier. The county has implemented several convenient ways for residents to pay their water and stormwater utility bills online, by phone, by mail or in person. This comprehensive guide will walk you through all the options and offer tips for the fastest and most seamless Columbia County water bill payment experience.
Online Bill Pay
The easiest and most efficient way for Columbia County customers to pay their water bill is online. The county allows online payments directly through their website, accessible at https://www.columbiacountyga.gov/345/Water-Stormwater-Bill.
To pay online, start by going to the Water & Stormwater Bill page on the county website. Here you’ll find all the information needed to make an online payment. There is a $2.50 convenience fee applied to online payments so be sure to factor that into the total payment amount.
Online payments can be made using Mastercard Visa American Express or electronic check. One advantage of paying online is that you can view your latest bill and account balance right on the website before making a payment.
Payments made after 11pm may not process until the next business day, so for fastest service pay before 11pm. Also keep in mind that if your water service has been interrupted due to non-payment, you’ll need to call the Water Utility Office to have service restored after making an online payment.
Pay By Phone
In addition to online payments, Columbia County offers a pay by phone option for water bill payments. To pay by phone, simply call 844-441-8021. You’ll need to have your water account number handy to complete the payment.
Pay by phone is quick and easy and gives you another convenient option if you don’t have time to log into the website and make an online payment. The same $2.50 convenience fee applies to pay by phone water bill payments.
Pay By Mail
Paying your Columbia County water bill through the mail is easy too. Simply send your payment to:
Columbia County Water Utility
P.O. Box 960
Grovetown, GA 30813
Be sure to include your remittance coupon along with your mailed payment, and write your account number on the check. Allow 3-5 business days for your mailed payment to be received and processed. Paying by mail avoids the online convenience fee.
Pay in Person
For those who prefer to pay their bills in person, you can stop by the Water Utility Administration-Business Office located at:
2140 William Few Parkway
Grovetown, GA
The office accepts cash, check, money order, Mastercard, Visa and American Express. Paying in person gives you an opportunity to talk directly with customer service representatives if you have any questions or need help understanding your bill.
Avoid Late Fees and Service Interruptions
Columbia County offers a few options for automated bill payment that can help avoid late fees and service interruptions. Setting up bank auto-draft will have your payment drafted directly from your bank account around the 10th or 25th of each month.
You can also enroll in paperless billing and automated payments through the county’s website portal. This allows you to receive billing notices electronically rather than through the mail, and setup scheduled automatic payments.
Review the payment due date on your monthly bill carefully and be sure to pay on time each month. Late payments typically incur an additional $10 late fee. Accounts past due by 30 days or more are subject to water service interruption.
Payment Assistance Programs
If you are struggling to keep up with your water payments each month, Columbia County does offer some utility payment assistance programs:
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Payment arrangements – Payment plans can be arranged if you cannot pay the full balance due. Call the billing office to set up a payment plan.
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LIHEAP – The Low Income Home Energy Assistance Program provides federal grant funding to help pay utility bills. You must apply and qualify based on income guidelines.
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Project SHARE – This program utilized individual and corporate donations to provide emergency bill payment assistance. You must complete an application to be considered.
Don’t hesitate to reach out to the billing office if you need help managing your monthly water bill payments. Multiple options are available to customers facing financial hardship or temporary setbacks.
Contact Information for Questions
If you need any help with reviewing your water bill, making a payment, arranging for service restoration or signing up for payment assistance, contact Columbia County Water Utility customer service:
Phone: 706-863-6928
After Hours Emergencies: 706-860-2587
Knowledgeable and friendly staff are available to provide assistance regarding any aspect of your water and sewer account and billing.
Paying your monthly water bill is a breeze with Columbia County’s multiple payment options. Pay online, by phone, by mail or in person for maximum convenience. Consider enrolling in paperless billing and automatic payments to simplify bill payment even further. Reach out to the billing office with any payment issues or to inquire about financial assistance programs.
How to pay your bill:
- At least 24hr notice needed. $50 set up fee will be added to 1st bill.
- If Same Day New Service is required we will add $40 Same Day Fee on top of the $50 Setup Fee on the 1st bill.
- To start New Service please call our main line at 706-863-6928, Mon – Fri 8am – 5pm.
Columbia County Water Utility
Where can I pay my Columbia County water bill?
If you want to pay your water bill, you can only do so at the Columbia County Water Utility Administration Office (2140 William Few Parkway, Grovetown) or online at www. columbiacountyga. gov. Columbia County cannot control when, or if, payment is received from third parties.
How do I make a payment without a Columbia County water account?
You can create a new account on the Columbia County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
What happens if I don’t pay my water bill in Columbia County?
Columbia County cannot control when, or if, payment is received from third parties. In this case, the customer might have to pay later or even have their water turned off for not paying. Providing a receipt from a third party will not be accepted as proof of payment.
What is the Columbiana County water and sewer payment service?
Value Payment Systems runs this service that lets you pay your Columbiana County water and sewer bills online. All payments are processed immediately and the payment date is equal to the time you complete your transaction. Please make a selection from the menu below to proceed.
How do I pay for Columbia Water?
Columbia Water has several convenient ways to pay: Online by clicking here. Click here to create an account. The City of Columbia asked companies in January 2014 to submit bids on options for providing water and sewer service lines on the outside and plumbing coverage on the inside for our residents.
What services does Columbia County Water Department provide?
Provides essential city services such as recycling, trash collection, street maintenance, and more. Want to pay your water bill
