Comcast Xfinity is one of the largest cable, internet, and phone service providers in the US As a customer, you likely receive a monthly bill for your services that you need to pay on time to avoid any disruption. Comcast offers various payment options including paying online, by phone, through the mail, or in person. One common question is – if you pay your Comcast bill by credit card online or over the phone, will you be charged an extra fee?
In this article, I’ll cover Comcast’s policy on credit card fees, how much the fee is, tips to avoid it, and alternative free payment methods.
Comcast’s Credit Card Payment Fee Policy
Comcast does charge a convenience fee for paying your bill with a credit or debit card over the phone or online. This applies to one-time payments only. The fee amount is $5 per payment transaction.
So if you make a one-time credit card payment on your account, you’ll see a $5 fee added to the total. This helps cover Comcast’s processing costs for card payments.
However, there are some exceptions where Comcast will NOT charge the credit card fee:
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Paying your bill automatically each month with autopay. The $5 fee is waived for recurring autopay payments.
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Making an initial payment when you first establish service. Your first bill payment is fee-free.
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Paying at a Comcast service center or payment drop box in person. No fee for in-person credit card payments.
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Comcast prepaid card transactions. If you pay with a Comcast-branded prepaid card, there is no fee.
Tips to Avoid the Comcast Credit Card Fee
Here are some tips to pay your Comcast bill without incurring the extra $5 fee:
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Enroll in autopay – Set up automatic monthly payments from your credit card. As this is a recurring payment, the fee is waived.
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Pay online with bank account – Connect your checking or savings account to make one-time or autopay payments. No fee for bank account payments.
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Pay by phone with bank account – Call the automated payment line and use your bank account to pay. Avoid the credit card surcharge.
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Mail a check or money order – Send your payment by check or money order via the mail. No processing fees.
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Pay in person – Visit a Comcast service center or payment drop box and pay by credit card or cash. No extra charges.
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Use a Comcast prepaid card – Purchase a prepaid debit card and use it to pay your bill online or by phone. The $5 fee doesn’t apply.
So in short, switching to bank account payments, mailing a check, paying at a service center, or using a Comcast prepaid card are some handy ways to avoid paying that pesky $5 credit card fee.
Other Ways to Pay Your Comcast/Xfinity Bill
In addition to the options above, Comcast offers a few other convenient payment methods:
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Comcast app – Download the Xfinity app and pay via your stored payment method. Autopay payments through the app are fee-free.
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Automatic payments – Set up recurring payments from your bank account or credit card so your bill gets paid automatically each month.
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Amazon Alexa – Link your Comcast account to Alexa and use voice commands to make a payment.
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PayPal – Login to your Comcast account online and pay your bill securely through PayPal.
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Western Union – Take an in-person cash payment to a Western Union location.
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MoneyGram – Make a cash bill payment at MoneyGram locations nationwide.
- Enrolling in autopay
- Paying with your bank account
- Mailing a check
- Paying in person
- Using a Comcast prepaid debit card
Review your options and choose the payment method that works best for your needs each month. And you can manage your account hassle-free without incurring any annoying credit card fees.
Businesses Are Making Me Pay the Credit Card Fee. Should I Pay Another Way?
FAQ
Can I pay my Comcast bill with a credit card?
Other ways to pay: Call 1-800-xfinity and follow the automated prompts to pay with a credit or debit card from American Express, Discover, Mastercard, or Visa; or use an ACH transfer from a valid savings or checking account with a U.S. bank. S. bank.
Is there a fee to pay bills with credit card?
That depends on the bill and the business. You might be able to pay bills with a credit card. Mortgages, rent and car loans typically can’t be paid with a credit card. You might have to pay an extra fee if you use a credit card to pay some bills, like your utility bills.
What is a convenience fee for Xfinity?
A recent Comcast bill contains a list of their annual fee increases. Included is a “convenience fee” for bill payment made by phone with a customer care representative. This fee increases from $3. 99 to $5. 99.
Can you make customers pay credit card fees?
There is no prohibition for credit card surcharges and no statute on discounts for different payment methods. Merchants can impose a surcharge as long as it doesn’t exceed the cost of the merchant’s processing fee. Merchants may offer discounts for payment by cash, check or other methods unrelated to credit cards.
How do I pay my Xfinity Bill?
Sign in to xfinity. com to pay your Xfinity bill; transfer payments from a valid savings or checking account (with a U. S. bank) or use a credit or debit card. We accept the following major credit cards: If you sign in, you can also see your billing history, check your balance, and set up automatic payments and paperless billing.
What if I submit a payment to Comcast?
By submitting a payment, you agree to the following: 1. You agree that Comcast can take the amount and date shown from your bank account or debit card or charge your credit card. 2. You give Comcast permission to charge your chosen bank account or credit card the right amount for any refunds or other changes to your bill. 3.
Does Xfinity charge a fee for using a credit card?
Thanks for posting to the Xfinity Help & Support Forum. You will not be charge a fee for using your credit card instead of your debit card. That’s it! Just click on this link and follow the steps it gives you to change your payment method. I hope this helps! I no longer work for Comcast. I am an Official Xfinity Employee.
Where can I pay my Comcast Bill?
A Comcast Service Center is where you can pay your bill and take care of your account or sign up for extra services. Alternatively, visit an Xfinity Store to pay in person or use one of their Xfinity Self-Service Kiosks.
How much does Xfinity autopay cost?
Setting up a credit card for autopay would have your billing be $80. Setting up with a checking account the bill would be $75. Set up autopay on your account online or through the great Xfinity App. If you set up a direct payment through your bank, it wouldn’t save you money. I am an Official Xfinity Employee.
Does Comcast charge a $5 surcharge?
Most of the people who can’t use these accounts are poor or on the outside, but Comcast doesn’t mind adding a $5 fee to their bills. They use the cheapest internet plans that come with a subsidy that adds up to more than a 15% increase because they can’t afford or qualify for a bank account.
