Paying your utility bill online is a convenient option offered by Comfort Systems in Duluth, MN Their customer portal allows customers to easily set up an online account, view billing statements, monitor usage, and make one-time or recurring payments. This article will provide a step-by-step guide to using the Comfort Systems online bill pay system, including creating an account, linking multiple accounts, enrolling in autopay, and more
Creating an Online Account
Before you can use the Comfort Systems online bill pay system, you need to make an account. Here’s how to do it:
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On the Comfort Systems website, find the “Customer Portal” link at the top of the page.
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On the portal login page, click on “Create User Profile.”
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Enter your account number exactly as it appears on your paper bill, including any dashes.
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Input your full last name and full name as printed on your bill.
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After that, you’ll be asked to make a new username and password. Be sure to choose a password you can remember.
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Enter a valid email address. You’ll receive a confirmation email that you must open within 24 hours to activate your account.
Once confirmed, you can now login using the username and password you created.
Linking Multiple Accounts
If you have more than one Comfort Systems account, maybe for different homes, you can connect them in the online portal:
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After logging in, click on “User Profile” in the top right corner.
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Select “Linked Accounts” then choose “Add Account.”
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Enter the account number, last name, and full name for the additional account to link it.
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Repeat for any other accounts you need to add.
Setting the Primary Account
When you first login, your portal will default to show your oldest account. To change which account displays first:
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In the top right corner, locate the dropdown menu next to your name.
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Choose which linked account you want to set as the primary account.
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This account will now display by default when you login.
Enrolling in eBilling
Skip the paper statement by enrolling in eBilling:
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Select “eBill Enrollment” under the Payments tab.
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Enter the email address where you want to receive bill notifications.
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Choose if you want emails sent monthly, quarterly, or only when a new bill is ready.
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Click “Enroll” to complete the process.
You’ll receive an email confirmation once enrolled in paperless billing.
Setting Up AutoPay
For ultimate convenience, enroll in autopay directly through the portal:
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Navigate to “Credit Card Enrollment” under the Payments tab.
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Input your credit card details and click “Enroll.”
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Your card will now be charged automatically each month on your bill due date.
Be sure to cancel any existing autopay through your bank first before switching to credit card autopay to avoid duplicate payments.
Making One-Time Payments
If you prefer to manually pay your bill each month, the portal allows quick one-time payments:
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On the overview page, select “Make Payment” for the account you want to pay.
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Choose the payment amount and add your card details.
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Confirm the payment information and select “Process Payment.”
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The payment will apply immediately to your account balance.
One-time payments are useful for catching up after missed payments or paying your bill early before the due date.
Getting Account Alerts
Set up custom email or text alerts through the Notifications section:
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Choose if you want email or SMS text alerts.
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Select alerts for payment receipts, past due notices, outages, and more.
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Input your preferences and contact info based on the alert types chosen.
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Get notified immediately when important account activity occurs.
Viewing Billing and Usage History
Monitoring your usage over time is easy in the online portal:
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Navigate to the Billing & Usage tab.
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Select your account then choose a statement period.
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Usage graphs and billing breakdowns will display for that month.
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Compare month-to-month or year-over-year energy consumption.
Having visibility into past usage makes it easier to understand your charges and adopt conservation habits.
Getting Help with Your Account
If you need assistance with your online account, Comfort Systems offers several support options:
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Live chat agents are available directly through the portal. Look for the chat widget on the bottom right.
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Call 218-730-4050 during business hours for phone support.
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Email questions to [email protected].
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FAQs and video tutorials are accessible through the portal’s Help section.
Don’t hesitate to reach out by phone, email or chat if you get stuck setting up your online account or making payments.
Paying bills online is now commonplace for many household tasks like cable, cell phone plans, and more. Extend the same ease and convenience to your utility payments with Comfort Systems. Their Customer Portal provides a simple, user-friendly experience for managing your account online 24/7. Follow this guide to get started with online bill pay and take advantage of features like autopay, usage tracking, email alerts, and more. The ability to monitor your energy costs in real time and make payments on your schedule makes the Comfort Systems online portal a must for customers looking to save time and hassle. Sign up today and join the thousands of Duluth households already enjoying the benefits of paperless, automatic utility bill payment.
The signup for budget billing is closed for the season. For new enrolling customers, the signup period will open June 202
August 8th – September 9th is Budget Catch up month. All customers will be sent a regular bill with a credit balance or a balance owing. If you have a balance owing, issue payment and your account will automatically enroll in budget with the next billing cycle.
